Solved username or password is incorrect

anaron

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Power User
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Location
Kingsland Texas
Daughter's computer is set to auto login on boot.
I go to the logoff screen where it shows her user account and guest.
Click on her user account and it asks for password.
She says she has no password for her user account.
Hit enter for blank password and it tells me this is incorrect.
Ran Offline NT Password and Registry Editor and it shows the password to be blank.
If there is no password then why does it ask for one?

Ron
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Computer by ME
OS
Windows 7 Pro 64 bit & Windows Pro 64 bit
CPU
Intel i7-2600k 3.06 GHz
Motherboard
Gigabyte H67A-UD3H-B3
Memory
16 GB GSkill F3-10666CL7Q
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EVGA GeForce GT 1030
Sound Card
onboard for now
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Dual AOC 2770VH1
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3 - Samsung 850 Pro Series 256 GB SSD
2 - Samsung 840 Pro Series 128 GB SSD
2 - Muskin Chronos Deluxe 120 GB SSD
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Antec EarthWatts EA750
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Antec Sonata Elite
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120 mm Antec System Fan & 120 Antec rear exhaust fan
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3-Sandisk Extreme Pro 128gb Flash Drive
Netgear Nighthawk X6 AC 3200 R8000 - WZR-1 D1800H
US Robotics USr5610C modem

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
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250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
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Dell USB
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Lenovo USB
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Cable via Road Runner 3MB Upload, 30MB Download
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Windows Defender, MBAM Pro, MBAE
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Seamonkey
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UEFI/GPT
PLDS DVD-RW DH16AERSH
Thanks for the response. I had looked at that but it appears to be used to replace the old password with a new password. How will this work if there is no password and she does not want any password?

Ron
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Computer by ME
OS
Windows 7 Pro 64 bit & Windows Pro 64 bit
CPU
Intel i7-2600k 3.06 GHz
Motherboard
Gigabyte H67A-UD3H-B3
Memory
16 GB GSkill F3-10666CL7Q
Graphics Card(s)
EVGA GeForce GT 1030
Sound Card
onboard for now
Monitor(s) Displays
Dual AOC 2770VH1
Screen Resolution
1920x1080
Hard Drives
3 - Samsung 850 Pro Series 256 GB SSD
2 - Samsung 840 Pro Series 128 GB SSD
2 - Muskin Chronos Deluxe 120 GB SSD
PSU
Antec EarthWatts EA750
Case
Antec Sonata Elite
Cooling
120 mm Antec System Fan & 120 Antec rear exhaust fan
Keyboard
Keys U See
Mouse
Logitech Trackball T-BC21
Internet Speed
18 mbps down / 4 mbps up
Antivirus
MSE
Browser
Firefox
Other Info
Icy Dock 4 bay x 2.5 ssd to 5.25 exterior hot swap
4-LaCie Rugged USB3 Thunderbolt Series 120GB SSD
2-Mushkin Enhanced Ventura Pro 32GB USB 3.0 Flash Drive
3-Sandisk Extreme Pro 128gb Flash Drive
Netgear Nighthawk X6 AC 3200 R8000 - WZR-1 D1800H
US Robotics USr5610C modem
Just give it a password. Doesn't look like the old one is required. Once you can logon, open Control Panel, User Accounts and remove the password.

Another approach is to enter net user administrator /active:yes instead of using net user xxxxxxxx MyNewPassword. This enables the hidden Administrator account. Reboot and login as Administrator. Open Control Panel, User Accounts and remove the password. (or add then remove it) from the account you are having problems with.

When done, open a Elevated Command Prompt and enter net user administrator /active:no to disable it again. Also undo the files changes you made to start with.

TGhe above method is described better here: User Account Password - Change from WinRE System Repair Disc.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
enter net user administrator /active:yes instead of using net user xxxxxxxx MyNewPassword. This enables the hidden Administrator account. Reboot and login as Administrator. Open Control Panel, User Accounts and remove the password. (or add then remove it) from the account you are having problems with.

Worked perfectly! Thanks

On reboot, I get the incorrect password/username screen, hit enter and it goes to the list of users screen. I could log in without a password. To eliminate the incorrect password/username screen on boot, I ran netplwiz which showed no check mark in "Users must enter a user name and password to use this computer". I placed a check mark in the box and clicked apply, ok. I opened netplwiz again, unchecked the box, clicked apply, ok. Rebooted and the incorrect password/username screen no longer appeared.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Computer by ME
OS
Windows 7 Pro 64 bit & Windows Pro 64 bit
CPU
Intel i7-2600k 3.06 GHz
Motherboard
Gigabyte H67A-UD3H-B3
Memory
16 GB GSkill F3-10666CL7Q
Graphics Card(s)
EVGA GeForce GT 1030
Sound Card
onboard for now
Monitor(s) Displays
Dual AOC 2770VH1
Screen Resolution
1920x1080
Hard Drives
3 - Samsung 850 Pro Series 256 GB SSD
2 - Samsung 840 Pro Series 128 GB SSD
2 - Muskin Chronos Deluxe 120 GB SSD
PSU
Antec EarthWatts EA750
Case
Antec Sonata Elite
Cooling
120 mm Antec System Fan & 120 Antec rear exhaust fan
Keyboard
Keys U See
Mouse
Logitech Trackball T-BC21
Internet Speed
18 mbps down / 4 mbps up
Antivirus
MSE
Browser
Firefox
Other Info
Icy Dock 4 bay x 2.5 ssd to 5.25 exterior hot swap
4-LaCie Rugged USB3 Thunderbolt Series 120GB SSD
2-Mushkin Enhanced Ventura Pro 32GB USB 3.0 Flash Drive
3-Sandisk Extreme Pro 128gb Flash Drive
Netgear Nighthawk X6 AC 3200 R8000 - WZR-1 D1800H
US Robotics USr5610C modem
Good work, gald that's fixed.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
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