VAIO Motion eye problem

[ian1982]

Hi my motion eye on my vaio has all of a sudden decided to show just a black screen when being used, i have tried uninstalling old drivers, installing new ones, some giving me the blue screen of deathh and restarting my pc when i try to use the cam. Can anybody shed some light on my problem.
I have gogled but not found anything that seems to work for my specific model.
Please someone give me a link to somebody who has had this problem previously and fixed it. Thanks for your time.

 

[pebbly]

Hi my motion eye on my vaio has all of a sudden decided to show just a black screen when being used, i have tried uninstalling old drivers, installing new ones, some giving me the blue screen of deathh and restarting my pc when i try to use the cam. Can anybody shed some light on my problem.
I have gogled but not found anything that seems to work for my specific model.
Please someone give me a link to somebody who has had this problem previously and fixed it. Thanks for your time.

Hi ian1982 ,Welcome to the forums here is the link to the drivers you require ftp://ftp.vaio-link.com/PUB/VAIO/WIN7UPGRADE/ also have a look at this thread it may help you http://www.sevenforums.com/drivers/59306-sony-vaio-vgn-fz140e-motion-eye-sd-card-reader.html

 

[ian1982]

Thanks for welcoming me and helping me out, but which one of those drivers is suposed to help me on that list???? None of them look like they are cam drivers. Do i have to go to the higher level directory and go into the camera section? If so which one should help me then?

 

[pebbly]

Thanks for welcoming me and helping me out, but which one of those drivers is suposed to help me on that list???? None of them look like they are cam drivers. Do i have to go to the higher level directory and go into the camera section? If so which one should help me then?

Yes go into the higher level > cameras and choose your model , if you tell us the lappys model # we may be able to help you further

 

[ian1982]

Ive got a VPCF11Z1E

 

[pebbly]

Ive got a VPCF11Z1E

Looking at the sony ftp site , I do not find your driver , your lappy is a recent introduction, was win7 pre installed on it ? and did you receive the recovery discs did you follow the link to the thread i posted ? there is quite a lot of relevent information and other links to follow

 

[ian1982]

Ive tried lots of links and drivers from here and google. Ive tried reinstalling the old drivers off my recovery disks i made when i first got the laptop and still no luck. Windows 7 was already on this laptop, i did a clean install and everything including the camera has been working fine since i got it in may/june. It just suddenly decided in the past 7 days to just throw up the black screen when the camera is quite clearly on and working as i get the little green light next to it. Its a mystery to me cos ive followed what others did to fix the black screen but it hasnt worked for me. Im sure its something to do with a windows update messing with something.

 

[pebbly]

have you tried a system restore prior to when the problem began ? http://www.sevenforums.com/tutorials/700-system-restore.html also run the sfc /scannow command to see if you have any corrupted system files http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html hope this helps you

 

[ian1982]

I have done a system restore already, it messed a few things up like stopping me from being the administrator and i had to restore again to get permissions back, luckily got everything back, so im back where i was in the first place, i might try another restore, failing that, give up. Do you know what driver/s on that list is purely for the webcam? As at the bottom theres a few vaio programs.

 

[pebbly]

I have done a system restore already, it messed a few things up like stopping me from being the administrator and i had to restore again to get permissions back, luckily got everything back, so im back where i was in the first place, i might try another restore, failing that, give up. Do you know what driver/s on that list is purely for the webcam? As at the bottom theres a few vaio programs.

Hi ian , Without knowing the model # of the webcam I cannot tell you which driver to use When you reinstalled win7 did you load the Sony software in the correct order?
1= Sony shared library
2= setting utility series
3= Vaio event services
4= Vaio control centre
If the above software is installed incorrectly it can lead to problems

 

[ian1982]

Yeah i loaded it all in the right order, followed a guide on laptop forums website. All was fine and it was working. Guess i will leave it to sort itself out or just plug an old webcam in if i need to. Thanks for your help anyway.

 

[GTsang]

I'm experiencing the same issue. I believe it stemmed from a recent Windows Update. When I turn on my webcame the green light is on but all I see is a black screen. I talked to Sony Tech Support online for 15 minutes and they told me it was due to corrupt files. My 15 minutes were up and I didn't want to pay $20 for a problem that hopefully can be resolved. I have Windows 7 home premium 64 bit model vgnnw240f.

 

[pebbly]

I'm experiencing the same issue. I believe it stemmed from a recent Windows Update. When I turn on my webcame the green light is on but all I see is a black screen. I talked to Sony Tech Support online for 15 minutes and they told me it was due to corrupt files. My 15 minutes were up and I didn't want to pay $20 for a problem that hopefully can be resolved. I have Windows 7 home premium 64 bit model vgnnw240f.

Hi GTsang, welcome to the forums
have you tried a system restore prior to when the problem began ? System Restore also run the sfc /scannow command to see if you have any corrupted system files SFC /SCANNOW Command - System File Checker hope this helps you