Various BSOD on different programs

[DorianGray13]

Hello,

I have a lot of bsod with my new laptop it can happen on you tube, gaming or other programs.
It's almost never the same one

My minidump folder is always empty after bsod despite the fact that everything is set in the startup and recovery options.

I have make a memtest with 0 errors and i've also update all my drivers with help of driverGenius Pro

I need help.
Thank you

 

[Arc]

Blue Screen of Death (BSOD) Posting Instructions

Attach the resulting zip with your reply, and let us know which program you used to test RAM and for how many passes.

 

[DorianGray13]

Hello,
i have upload the zip file
For the mem test i have used memtest86+ boot on usb key and i have to admit that i have only make 1 passe.
Let me know how many passes i should make and if this is the good program.
Thank you

 

[Arc]

Unfortunately the zip you uploaded does not contain any crash dump.

Follow it: http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.

And, memtest86+ needs to be run for at least eight consecutive passes to get a valid result.

 

[DorianGray13]

I have already download and use this file 1 week ago.Since that 3 bsod and nothing in the minidump folder

 

[Arc]

OK, then you can do one thing ... take a camera snap of the next BSOD screen and let us see it.

We need at least some information relating to the BSOD to start with.

 

[DorianGray13]

Ok i'll do that but the bsod are never the same.
Do you have an idea why no minidump files are created?

 

[Arc]

I cannot frame any idea about it before seeing at least one BSOD screen. There may be various reasons behind it.

 

[DorianGray13]

Screenshot of bsod

This time the bsod was during the use of the reparation tool of windows before the start of windows usually it's when i use programs.
I think it's the first time i see win32k on one of my bsod.


Also when i have a bsod at the next restart there is a delay between when i type on the keyboard and when the letters appears on the screen

 

[Arc]

TOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA

Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

First of all, you free up some space in C drive, make it at least 30 GB free.

Lecteur    C:
Capacité    238,37 Go (255 953 203 200 octets)
Espace libre    18,32 Go (19 673 452 544 octets)

Next, make it sure that your SSDs are having the latest firmware update. Samsung SSD Downloads | Samsung SSD

Test your RAM modules for possible errors.

How to Test and Diagnose RAM Issues with Memtest86+
​

Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know upto this point. I have something to verify, I need to talk with teh other members about one thing of your issue that I am failing to understand.

 

[Arc]

Also, can you post a report following the http://www.sevenforums.com/windows-...-issue-posting-instructions.html#post1957831?

 

[DorianGray13]

Report

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
Windows Product ID: 00371-868-0000007-85764
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D27562E0-1309-4AC3-A4D3-9E51EF42788F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D27562E0-1309-4AC3-A4D3-9E51EF42788F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GPDD4</PKey><PID>00371-868-0000007-85764</PID><PIDType>1</PIDType><SID>S-1-5-21-1315771591-1273510445-461635192</SID><SYSTEM><Manufacturer>Notebook</Manufacturer><Model>P570WM</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>4.6.5</Version><SMBIOSVersion major="2" minor="7"/><Date>20140306000000.000000+000</Date></BIOS><HWID>18BD3507018400FE</HWID><UserLCID>040C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Paris, Madrid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Version du service de licences logicielles : 6.1.7601.17514

Nom : Windows(R) 7, Professional edition
Description : Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
ID d’activation : b92e9980-b9d5-4821-9c94-140f632f6312
ID d’application : 55c92734-d682-4d71-983e-d6ec3f16059f
PID étendu : 00371-00170-868-000000-03-1036-7601.0000-1222015
Identificateur d’installation : 006433991551896752067042948566498345049900578080290411
Clé de produit partielle : GPDD4
État de la licence : avec licence
Expiration d’activation en volume : 259140 minute(s) (179 jour(s))
Nombre de réinitialisations de Windows restant : 1
Heure approuvée : 17/06/2015 20:33:01

Information du client du service Gestionnaire de clés
    ID de l’ordinateur client (CMID) : 27fd05ab-c8a0-4a65-a361-3fffbfea0aff
    Nom d’ordinateur KMS enregistré : 127.180.227.146:1688
    PID étendu d’ordinateur KMS : 55041-00168-271-416908-03-1036-7601.0000-1682015
    Intervalle d’activation : 43200 minutes
    Intervalle de renouvellement : 43200 minutes
    Mise en cache de l’hôte KMS activée

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAIAAAABAAEAAgADAAAAAwABAAEAHKKMiU40zqEuvrxX3ogYToxsHhmyHLod2FNcWwA/

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC                    
  FACP            ALASKA        A M I
  HPET                    
  MCFG            ALASKA        OEMMCFG.
  FPDT            ALASKA        A M I
  SSDT            AMICPU        PROC
  TCPA            APTIO4        NAPAASF
  SSDT            AMICPU        PROC
  EINJ                    
  ERST                    
  HEST                    
  BERT                    
  SLIC            ACRSYS        ACRPRDCT

 

[Arc]

I have requested NoepDP to have a look at this report. Let us wait for him.

 

[DorianGray13]

Ok thank you for the help,

I have update the firmware of D, the ssd with the os was already with the last version.
I will let memtest86+ run this night.

I should problably mention that i had the same problem with 2 other install of windows 7.
And that my computer is a clevo custom-made who run a processor of desktop pc.
But i don't know if this is relevant or not

 

[NoelDP]

The installed Product Key is a KMS License Key - which requires a minimum of 25 licenses for the KMS server to activate before the server becomes active.

KMSPico is a hack designed to work around this limitation on the local machine, and can ONLY indicate that the install is counterfeit.
KMSELDI appears to be part of this hack.

The machine appears to be based on a very generis motherboard for a 'Notebook' - I suspect that it's a CLEVO board.

The SLIC table in the BIOS appears to be from an ACER computer.
The BIOS itself is dated late 2014 - and cannot have been shipped with Windows 7 as the primary OS

I cannot see any circumstances under which this install is going to be genuine - even if it started out as being genuinely licensed for Windows of any edition, it most certainly is NOT genuine now.

 

[DorianGray13]

I have buy the computer with a license version of windows 7.After sevral blue screen i have tried with an illegal pro version to see if it was better.
But i have blue screen on both versions

 

[NoelDP]

The first thing to do then is to reformat and reinstall with the Genuine media and Key - the hacks almost certainly will induce system instability.

 

[DorianGray13]

I have find my dvd i will make the installation of the clean windows 7.

Do you recommand a good program to detect and install new drivers because the drivers send with the pc seems out of date and make the blue screen more frequent.

Also do you know a good alternative to memtest 86+ because the usb bootable version won't boot on my usb key, the last time i have used memtest86 and it was booting fine but not sure if the accuracy is the same.

Thank you

 

[NoelDP]

Windows will find most drivers - but make sure that you get the relevant networking drivers first so you can connect to get the rest! The manufacturer's website should have the latest set for their machines.

 

[DorianGray13]

Memtest error

Hi,
I have run 10 passes of memtest86.On 10 passes the program have find 8 errors all on pass 7.
I have also take notes of the other informations on the screen tell me if needed

Do you think my bsod come from here?
Should i send back my laptop?(I would prefer avoid this solution)