First let's find out about the RAM.
Download
CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs for both RAM cards.
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums
Have you been checking your temperatures?
Use
Real Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.
Mixed RAM can be difficult to get setup and run together, OEM computers don't let you adjust the RAM settings so there aren't a lot of options if the RAM isn't running stable.
Run memtest86+ with both cards installed, this will take several hours, run for a minimum of 8 passes. Best to run overnight.
Each pass runs different tests, they are all important.
If you get any errors you can stop the test, and report back here.
RAM - Test with Memtest86+
The last minidump.
Usual causes: Device driver
Cause:
A driver tried to access an address that is pageable (or that is completely invalid) while the IRQL was too high.
This bug check is usually caused by drivers that have used improper addresses.
This can also be caused by hardware, as is indicated in the Bugcheck below.
Firefox is blamed and has a known memory leaks in older versions. Update firefox to the latest version.
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000929, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88006849bf6, address which referenced memory
Debugging Details:
------------------
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d13100
0000000000000929
CURRENT_IRQL: 2
FAULTING_IP:
USBPORT!USBPORT_BusContextEvent+36
fffff880`06849bf6 00488d add byte ptr [rax-73h],cl
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xD1
[B]PROCESS_NAME: firefox.exe[/B]
TRAP_FRAME: fffff88003122ad0 -- (.trap 0xfffff88003122ad0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000000000099c rbx=0000000000000000 rcx=fffffa8004d9f5e0
rdx=fffffa80043dc9d8 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88006849bf6 rsp=fffff88003122c60 rbp=fffffa80042a0ad0
r8=fffffa80042a0b1c r9=000000000000099c r10=fffffa8004ce81a0
r11=fffffa80043dc938 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po cy
USBPORT!USBPORT_BusContextEvent+0x36:
fffff880`06849bf6 00488d add byte ptr [rax-73h],cl ds:9500:00000000`00000929=??
Resetting default scope
MISALIGNED_IP:
USBPORT!USBPORT_BusContextEvent+36
fffff880`06849bf6 00488d add byte ptr [rax-73h],cl
LAST_CONTROL_TRANSFER: from fffff80002ae32a9 to fffff80002ae3d00
STACK_TEXT:
fffff880`03122988 fffff800`02ae32a9 : 00000000`0000000a 00000000`00000929 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`03122990 fffff800`02ae1f20 : 00000000`00000000 fffffa80`0408b800 fffffa80`036681a0 fffffa80`042a0000 : nt!KiBugCheckDispatch+0x69
fffff880`03122ad0 fffff880`06849bf6 : fffffa80`0426db80 fffff880`06842f5d 00000000`00000001 fffffa80`0425ab80 : nt!KiPageFault+0x260
fffff880`03122c60 fffffa80`042a0130 : fffffa80`04ce8a18 fffff880`0684b210 fffffa80`037dca00 fffffa80`04ce8050 : USBPORT!USBPORT_BusContextEvent+0x36
fffff880`03122c90 fffffa80`04ce8a18 : fffff880`0684b210 fffffa80`037dca00 fffffa80`04ce8050 fffffa80`042a0000 : 0xfffffa80`042a0130
fffff880`03122c98 fffff880`0684b210 : fffffa80`037dca00 fffffa80`04ce8050 fffffa80`042a0000 fffff880`06869208 : 0xfffffa80`04ce8a18
fffff880`03122ca0 fffff880`06894bac : fffffa80`042a2718 fffffa80`06dc2750 fffffa80`04ce96a0 fffffa80`042bc6f0 : USBPORT!USBPORTSVC_CompleteIsoTransfer+0xe4
fffff880`03122cf0 fffff880`0689ce08 : fffffa80`037dcc48 fffffa80`037dcc48 00000000`00000001 fffffa80`03669500 : usbehci!EHCI_InternalPollHsIsoEndpoint+0x628
fffff880`03122da0 fffff880`0683de8b : 00000000`00000002 fffffa80`04ce81a0 00000000`00000000 00000000`00000070 : usbehci!EHCI_PollEndpoint+0xb8
fffff880`03122de0 fffff880`068429d1 : 00000000`00000070 00000000`00000004 fffffa80`037dca00 fffffa80`04ce8050 : USBPORT!MPf_PollEndpoint+0x9b
fffff880`03122e10 fffff880`0684e077 : fffffa80`04ce81a0 00000000`00000070 fffffa80`0000000e 00000000`00000000 : USBPORT!USBPORT_iSetGlobalEndpointStateTx+0x7c1
fffff880`03122e70 fffff880`0683ef89 : fffffa80`04ce8050 00000000`00000000 fffffa80`04ce8a02 fffffa80`04ce8a18 : USBPORT!USBPORT_Core_UsbHcIntDpc_Worker+0x1c3
fffff880`03122ed0 fffff800`02aef10c : fffff880`009e9180 fffffa80`04ce8a18 fffffa80`04ce8a30 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
fffff880`03122f00 fffff800`02ae6765 : 00000000`00000000 fffffa80`07308b60 00000000`00000000 fffff880`0683edb0 : nt!KiRetireDpcList+0x1bc
fffff880`03122fb0 fffff800`02ae657c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KyRetireDpcList+0x5
fffff880`0cfdb460 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue
STACK_COMMAND: kb
FOLLOWUP_IP:
usbehci!EHCI_InternalPollHsIsoEndpoint+628
fffff880`06894bac 4533ed xor r13d,r13d
SYMBOL_STACK_INDEX: 7
SYMBOL_NAME: usbehci!EHCI_InternalPollHsIsoEndpoint+628
FOLLOWUP_NAME: MachineOwner
[B]IMAGE_NAME: hardware[/B]
DEBUG_FLR_IMAGE_TIMESTAMP: 0
[B]MODULE_NAME: hardware[/B]
FAILURE_BUCKET_ID: X64_IP_MISALIGNED
BUCKET_ID: X64_IP_MISALIGNED
Followup: MachineOwner
---------
Your Conexant SoftK56 Modem Driver is dated '08 and may be causing issues.
Check the Dell site again or this site:
http://www.conexant.com/support/
Update this driver.
The 29 July crash is STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP
Usual causes:
Memory corruption, Hardware (memory in particular), Overclocking failure,
Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed,
Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard,
Missing Service Pack
Cause:
Bug check 0x7F typically occurs after you install a faulty or mismatched hardware (especially memory) or if installed hardware fails.
A double fault can occur when the kernel stack overflows. This overflow occurs if multiple drivers are attached to the same stack. For example, if two file system filter drivers are attached to the same stack and then the file system recurses back in, the stack overflows.
This is telling me it can be caused by the Firefox memory leak and/or the RAM card mismatch.
Best to check both, as suggested above.
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
Else
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff88001253137
Debugging Details:
------------------
BUGCHECK_STR: 0x7f_8
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: explorer.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff80002acc2a9 to fffff80002accd00
STACK_TEXT:
fffff880`009efc68 fffff800`02acc2a9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`009efc70 fffff800`02aca772 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`009efdb0 fffff880`01253137 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
00000000`0381ff68 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Ntfs!NtfsMapUserBuffer+0x27
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiDoubleFaultAbort+b2
fffff800`02aca772 90 nop
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiDoubleFaultAbort+b2
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4d9fdd5b
FAILURE_BUCKET_ID: X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BUCKET_ID: X64_0x7f_8_nt!KiDoubleFaultAbort+b2
Followup: MachineOwner
---------
The 27 July crash is STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory
Cause:
This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.
This is also confirming memory leak and/or RAM issues.
It is blaming windows drivers which usually indicates hardware.
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88003a3d695, Address of the instruction which caused the bugcheck
Arg3: fffff8800bcc01b0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
dxgmms1!VidSchSubmitCommand+369
fffff880`03a3d695 488908 mov qword ptr [rax],rcx
CONTEXT: fffff8800bcc01b0 -- (.cxr 0xfffff8800bcc01b0)
rax=0000000000000000 rbx=fffffa8005bd0678 rcx=fffffa8003b68b00
rdx=fffffe00081581f8 rsi=fffffa8007538280 rdi=0000000000000000
rip=fffff88003a3d695 rsp=fffff8800bcc0b90 rbp=fffff8800bcc0d80
r8=0000000000000000 r9=0000000000000000 r10=0000004400000000
r11=fffffa8003b68b88 r12=fffffa8005bd0490 r13=fffffa8003b68ae0
r14=0000000000000001 r15=fffffa800639f410
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00210246
dxgmms1!VidSchSubmitCommand+0x369:
fffff880`03a3d695 488908 mov qword ptr [rax],rcx ds:002b:00000000`00000000=????????????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: DX2.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff88003b5b764 to fffff88003a3d695
STACK_TEXT:
fffff880`0bcc0b90 fffff880`03b5b764 : fffff8a0`00000000 00000000`00000200 fffff880`0bcc12c0 00000000`00000000 : dxgmms1!VidSchSubmitCommand+0x369
fffff880`0bcc0bf0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgkrnl!DXGCONTEXT::Render+0xadc
FOLLOWUP_IP:
dxgmms1!VidSchSubmitCommand+369
fffff880`03a3d695 488908 mov qword ptr [rax],rcx
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: dxgmms1!VidSchSubmitCommand+369
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: dxgmms1
IMAGE_NAME: dxgmms1.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4ce799c1
STACK_COMMAND: .cxr 0xfffff8800bcc01b0 ; kb
FAILURE_BUCKET_ID: X64_0x3B_dxgmms1!VidSchSubmitCommand+369
BUCKET_ID: X64_0x3B_dxgmms1!VidSchSubmitCommand+369
Followup: MachineOwner
---------
Event messages:
Try to ensure adequate disk space to store memory dumps, you will need these for evaluation.
Code:
Event[430]:
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 2011-07-29T15:46:38.000
Event ID: 1018
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: PrecisionM4300
Description:
The dump file at location: C:\Windows\[B][SIZE="3"]MEMORY.DMP was deleted because the disk volume had less than 25 GB free space[/SIZE][/B].
Have you deleted and completely removed Trend Micro?
Avast is throwing some errors, you might want to check that it is working correctly.
Make sure that both of these are not installed at the same time, it will cause conflicts and errors.
I would recommend Avast over Trend Micro, but that is just my opinion.
D/L and run
Seagate SeaTools – Short Drive Self Test and Long Drive Self Test
Code:
Event[2476]:
Log Name: System
Source: Ntfs
Date: 2011-07-27T18:08:49.821
Event ID: 55
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: PrecisionM4300
Description:
[B][COLOR="Red"]The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume 1[/COLOR][/B].
Is this a partition or external HDD?
Code:
Event[2479]:
Log Name: System
Source: Ntfs
Date: 2011-07-27T18:08:49.373
Event ID: 55
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: PrecisionM4300
Description:
[B][COLOR="Red"]The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume G:[/COLOR][/B]
There are a lot of app crashes that may or may not be attributed to RAM issues, memory leak or HDD file corruption.
There is a lot of info and trouble shooting steps here, just start with updating Firefox.
Then the RAM information and memtest86+.
Run SeaTools.
Let us know the progress.