VERY strange sound issues

Mikeman

New member
Local time
7:22 PM
Messages
14
Hi everyone, I am having issues with my 2.1 channel Creative T3130 speakers and the sound output from my motherboard (MSI P55-GD80).

At random times, one of the following will occur:

  1. One speaker will get very loud and the other very quiet. Sometimes, one speaker cuts out entirely and all the sound outputs from one speaker. The subwoofer seems to continue functioning normally.
  2. My subwoofer will get treated as a speaker while one speaker is treated like the subwoofer.
My sound driver is the most recent one and was downloaded from the MSI site. I actually uninstalled it and am running using the generic Windows sound driver and I currently have no sound problems. However, this also means that I have little to no control over things like audio balance, room correction, etc.

I was wondering if someone could please help me with this. :) Thanks.
 

My Computer

Computer Manufacturer/Model Number
Custom built by me
OS
Windows 7 Ultimate 64 bit
CPU
Intel Core i5-760
Motherboard
MSI P55-GD80
Memory
Corsair XMS3 DDR3 1333 "Ultra Stable"
Graphics Card(s)
ASUS ENGTX640
Sound Card
Onboard Realtek ALC889
Monitor(s) Displays
Generic Acer monitor
Hard Drives
Samsung Spinpoint F3 1TB
PSU
Corsair 750HX
Case
Cooler Master Storm Sniper
Cooling
Noctua NH-U12P
Mike,

That's a Realtek audio chip, I suggest downloading the latest drivers from the Realtek site.

If you need it, let me know and I'll post it.

Ap
 

My Computer

Computer Manufacturer/Model Number
Assembled in my workshop
OS
Windows 7 Home Premium
CPU
Intel Core 2 Duo @ 3.00gHz
Motherboard
Gigabyte GA-P35-S3G
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 XT
Sound Card
RME 24/96 Card, Realtek Internal Audio PreSonus FireStudio
Monitor(s) Displays
Acer 1917 (x2)
Screen Resolution
1280 x 1024 on both monitors
Hard Drives
Three 250GB Seagate SATA Barracuda 7200rpm
PSU
Rosewill 500-watt
Case
Rosewill mid-tower
Cooling
Noctua NH-U9B (CPU), PwrSupply fan + single large case Fan
Keyboard
Macally w/2/USB ports.
Mouse
Trackman Wheel
Other Info
Event 20/20 bas studio monitors, Yamaha sub.
Rackmount Korg/Roland/Yamaha synthesizers,
Cubase MIDI/audio recording. Sony Soundforge audio/mastering software. CD Architect Mastering. RME & Presonus audio interfaces.
I actually looked around on the Realtek site. I can't find anything for it. My audio chip is the Realtek ALC889. All I can find links to are codecs for HD Audio and AC'97, nothing for specific audio chipsets other than datasheets.
 

My Computer

Computer Manufacturer/Model Number
Custom built by me
OS
Windows 7 Ultimate 64 bit
CPU
Intel Core i5-760
Motherboard
MSI P55-GD80
Memory
Corsair XMS3 DDR3 1333 "Ultra Stable"
Graphics Card(s)
ASUS ENGTX640
Sound Card
Onboard Realtek ALC889
Monitor(s) Displays
Generic Acer monitor
Hard Drives
Samsung Spinpoint F3 1TB
PSU
Corsair 750HX
Case
Cooler Master Storm Sniper
Cooling
Noctua NH-U12P
i think you have enabled some sort of sound enhancement!

1. Right click the volume icon on the system tray and press Playback devices
2. Select the speakers and Press the properties button
3. Go to enhancements tab and unchect any boxes if they are checked :D
 

My Computer

Computer Manufacturer/Model Number
Dell 1440
OS
Windows 7 Ultimate 32x
CPU
Intel Core 2 Duo T6600 @ 2.2GHz
Motherboard
Dell 0K138P
Memory
DDR2 2GB
Graphics Card(s)
Intel Integrated GMA X4500MHD
Monitor(s) Displays
WXGA 14.1" Gloss
Hard Drives
320GB SATA HDD
PSU
Stock
Case
Stock
Cooling
Stock
Also, try and change the settings in realtek properties until you can locate the issue
 

My Computer

Computer Manufacturer/Model Number
Dell 1440
OS
Windows 7 Ultimate 32x
CPU
Intel Core 2 Duo T6600 @ 2.2GHz
Motherboard
Dell 0K138P
Memory
DDR2 2GB
Graphics Card(s)
Intel Integrated GMA X4500MHD
Monitor(s) Displays
WXGA 14.1" Gloss
Hard Drives
320GB SATA HDD
PSU
Stock
Case
Stock
Cooling
Stock
No sound enhancements are enabled. I also did a significant amount of fiddling around in the Realtek HD Audio manager, but to no avail as the issue was random on which speaker it would affect and when it would happen. Thus doing something like setting the balance to even out the sound would work until things started acting normally again. It'd sound weird then because the balance would be off and I'd have to set it back to zero.

Thanks for the suggestions, though.
 

My Computer

Computer Manufacturer/Model Number
Custom built by me
OS
Windows 7 Ultimate 64 bit
CPU
Intel Core i5-760
Motherboard
MSI P55-GD80
Memory
Corsair XMS3 DDR3 1333 "Ultra Stable"
Graphics Card(s)
ASUS ENGTX640
Sound Card
Onboard Realtek ALC889
Monitor(s) Displays
Generic Acer monitor
Hard Drives
Samsung Spinpoint F3 1TB
PSU
Corsair 750HX
Case
Cooler Master Storm Sniper
Cooling
Noctua NH-U12P
I actually looked around on the Realtek site. I can't find anything for it. My audio chip is the Realtek ALC889. All I can find links to are codecs for HD Audio and AC'97, nothing for specific audio chipsets other than datasheets.

Go here, (you have HD audio)

Realtek

The file(s) you need are right -above- the ATI HDMI Driver in red. Choose either the 32 or 64 bit driver. (Vista, Windows 7 2.51)

Ap
 

My Computer

Computer Manufacturer/Model Number
Assembled in my workshop
OS
Windows 7 Home Premium
CPU
Intel Core 2 Duo @ 3.00gHz
Motherboard
Gigabyte GA-P35-S3G
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 XT
Sound Card
RME 24/96 Card, Realtek Internal Audio PreSonus FireStudio
Monitor(s) Displays
Acer 1917 (x2)
Screen Resolution
1280 x 1024 on both monitors
Hard Drives
Three 250GB Seagate SATA Barracuda 7200rpm
PSU
Rosewill 500-watt
Case
Rosewill mid-tower
Cooling
Noctua NH-U9B (CPU), PwrSupply fan + single large case Fan
Keyboard
Macally w/2/USB ports.
Mouse
Trackman Wheel
Other Info
Event 20/20 bas studio monitors, Yamaha sub.
Rackmount Korg/Roland/Yamaha synthesizers,
Cubase MIDI/audio recording. Sony Soundforge audio/mastering software. CD Architect Mastering. RME & Presonus audio interfaces.
This might sound stupid but, are the speakers connected right?
 

My Computer

Computer Manufacturer/Model Number
Dell 1440
OS
Windows 7 Ultimate 32x
CPU
Intel Core 2 Duo T6600 @ 2.2GHz
Motherboard
Dell 0K138P
Memory
DDR2 2GB
Graphics Card(s)
Intel Integrated GMA X4500MHD
Monitor(s) Displays
WXGA 14.1" Gloss
Hard Drives
320GB SATA HDD
PSU
Stock
Case
Stock
Cooling
Stock
Well, yeah. Sound's coming through them... Just strangely.

And @ Aphelion: Thanks for the link. However, that is simply "HD Audio Codec." I don't see anything about which specific Realtek audio chipsets it works with. I have no guarantee that it will work with mine. I actually looked on that page earlier but didn't download/install anything because of the aforementioned reasons. Thank you though.

EDIT: I'm going to download the HD Audio Codec for Windows 7 32/64 bit and see what it does.

EDIT2: The HD Audio Codec seems to have installed correctly. Is it a universal codec for all Realtek "HD Audio" chips?
I also noticed that the HD audio manager still has the "MSI - Insist on the best" graphic in the lower left corner of the window. Maybe the board. Weird. The Realtek site said that I wouldn't have the same features as if I grabbed the download from the manufacturer's site... And yet I seem to.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Custom built by me
OS
Windows 7 Ultimate 64 bit
CPU
Intel Core i5-760
Motherboard
MSI P55-GD80
Memory
Corsair XMS3 DDR3 1333 "Ultra Stable"
Graphics Card(s)
ASUS ENGTX640
Sound Card
Onboard Realtek ALC889
Monitor(s) Displays
Generic Acer monitor
Hard Drives
Samsung Spinpoint F3 1TB
PSU
Corsair 750HX
Case
Cooler Master Storm Sniper
Cooling
Noctua NH-U12P
Well, yeah. Sound's coming through them... Just strangely.

And @ Aphelion: Thanks for the link. However, that is simply "HD Audio Codec." I don't see anything about which specific Realtek audio chipsets it works with. I have no guarantee that it will work with mine. I actually looked on that page earlier but didn't download/install anything because of the aforementioned reasons. Thank you though.

EDIT: I'm going to download the HD Audio Codec for Windows 7 32/64 bit and see what it does.

EDIT2: The HD Audio Codec seems to have installed correctly. Is it a universal codec for all Realtek "HD Audio" chips?
I also noticed that the HD audio manager still has the "MSI - Insist on the best" graphic in the lower left corner of the window. Maybe the board. Weird. The Realtek site said that I wouldn't have the same features as if I grabbed the download from the manufacturer's site... And yet I seem to.

It is for your audio chip, and several others as well.

It sounds like it didn't install, however... it could have installed the drivers, the control panel is just a software interface to the drivers/hardware.

Do you notice any different behavior?

Realtek drivers are odd, in some cases they need to be reinstalled twice, the first install removes the old driver, the second install loads the new driver.

One thing I had to do when I built this machine, clean the 3.5mm jacks on the audio panel. I used a 3.5mm stereo plug (headphone) with some contact cleaner applied (alcohol will do in a pinch) and worked it in and out of the audio jacks. This stopped an odd problem where the driver would detect my speakers being plugged in/out at random intervals. The jacks were dirty with oxidation.

Ap
 

My Computer

Computer Manufacturer/Model Number
Assembled in my workshop
OS
Windows 7 Home Premium
CPU
Intel Core 2 Duo @ 3.00gHz
Motherboard
Gigabyte GA-P35-S3G
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 XT
Sound Card
RME 24/96 Card, Realtek Internal Audio PreSonus FireStudio
Monitor(s) Displays
Acer 1917 (x2)
Screen Resolution
1280 x 1024 on both monitors
Hard Drives
Three 250GB Seagate SATA Barracuda 7200rpm
PSU
Rosewill 500-watt
Case
Rosewill mid-tower
Cooling
Noctua NH-U9B (CPU), PwrSupply fan + single large case Fan
Keyboard
Macally w/2/USB ports.
Mouse
Trackman Wheel
Other Info
Event 20/20 bas studio monitors, Yamaha sub.
Rackmount Korg/Roland/Yamaha synthesizers,
Cubase MIDI/audio recording. Sony Soundforge audio/mastering software. CD Architect Mastering. RME & Presonus audio interfaces.
I'm pretty sure that it's the newest driver. In Add/Remove Programs, it's showing up as the same one I downloaded. I removed the old drivers first.


EDIT: OK, the problem happened while drivers were not installed. Now I'm really confused. I tested the speakers with my laptop and they worked fine all day. It's almost like they don't like my desktop. -.-
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Custom built by me
OS
Windows 7 Ultimate 64 bit
CPU
Intel Core i5-760
Motherboard
MSI P55-GD80
Memory
Corsair XMS3 DDR3 1333 "Ultra Stable"
Graphics Card(s)
ASUS ENGTX640
Sound Card
Onboard Realtek ALC889
Monitor(s) Displays
Generic Acer monitor
Hard Drives
Samsung Spinpoint F3 1TB
PSU
Corsair 750HX
Case
Cooler Master Storm Sniper
Cooling
Noctua NH-U12P
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