Video and Audio Stutter issue

lucianouk

New member
Local time
12:32 PM
Messages
1
I need a saviour, it seems everywhere I turn my problem goes unsolved. I will try and explain it as best I can.

The problem is stuttering. I get stutters in games, game movie scenes, videos, youtube videos, even as I type this to you know at times what I am typing doesn't appear, it stutters, then the words appear.

In games, the stutter is probably every 10 seconds or so and makes games unbareable to play.

With movies, the video will freeze but the audio will carry on, then once the stutter ends the video catches up and synchronizes with the audio.

In firefox, like I mentioned earlier sometimes what I type doesn't appear for a few seconds, and also when I click on links it occasionally stutters.

My laptop is an Alienware Mx15 which is less than 18 months old and 2months ago I wiped and reinstalled windows.

Things I have tried so far?

- Updated graphics card driver which is a nvidea geforce gtx 420
- I did a disc defrag
- Error checking of the hard drive (this got rid of the stuttering for about 10 mins whilst I was playing a game. However, when I go back to the properties on my C drive and look at this option again, there is the shield (2 blue quarters and 2 yellow quarters) Usually this means an update, but nothing happens.

Whoever helps me solve this problem, will be my internet hero and I will personally award them +1000000 internets.

Regards,
Andy
 

My Computer

OS
windows 7 64bit
Very nice laptop. You might have to much running in the background.
Try this. Start Orb and type in msconfig then got to Start Up and uncheck everything except keyboard, mouse pad and security. Now go to Services and go to the lower left and tick Hide All Microsoft Services and then uncheck everything but security programs. Do Not mess with Microsoft Services. Reboot and see how things work.
You are not turning those things off just telling them not to start at boot but only when Windows or you tell them to.
What ant virus and firewall are you using?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Is your GPU overclocked?
 
Last edited:

My Computer

OS
Windows 7 Pro 64bit
CPU
Intel i5 2500k
Motherboard
Asus P8P67 Pro B3
Memory
12GB
Graphics Card(s)
XFX AMD Radeon HD 6870 Black Edition & MSI R6870
Monitor(s) Displays
Samsung T27A750 & ASUS VE248H
Screen Resolution
1920 * 1080 x 2
Hard Drives
SATA 2TB HDD
SATA 1TB HDD
SATA 800GB HDD
PSU
800W
Case
Zalman z9 plus
Cooling
Zalman CNPS10X-Quiet
Keyboard
Microsoft Curve 2000
Mouse
Gigabyte GM-6880
Internet Speed
40Mb
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