Solved Video hardware Error [sysdata.xml] [WERInternalMetadata.xml]

[Masterb07]

Laptop is Asus N56V
Windows 7 Home Premium
After Login in my session, My laptop screen freezes all the time, the cursor does not move.
This problem appeared after Updated Antivirus Eset Smart Security 7

After running Windows Video Hardware Error:
WD-20130605-2155.dmp
Sysdata.xml
WERInternalMetadata.xml

Any help would be appreciated.

Thanks

 

[Arc]

If you think that the problem occurred after updating the antivirus (though it may not be); boot into safe mode and uninstall the antivirus, as a test?

If you get BSODs, post it following the Blue Screen of Death (BSOD) Posting Instructions.

 

[Masterb07]

NVidia driver updated

Hello Arc, Thanks for your help.

I did boot in safe mode and I updated the Nvidia driver as a test.

And since then EVERYTHING is working properly.

Thanks for your help

 

[Arc]

Good news.
Let us know for any further issue.