Video playback in WMC 7 choppy & out of sync

eribs4e

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Hi all,

I recently built a windows 7 professional x64 htpc and I'm running into a peculiar issue with video playback. I've also installed all the windows updates.

I have a bunch of "home movies" in avi format that play perfectly when I launch them in Windows Media Player. The video plays smoothly and the audio/video are perfectly in sync.

When I attempt to view the same movie in WMC native video library or using Media Browser, the video is seems to play slowly, then quickly speeds up to catch up. It's kind of choppy or jerky. Also, the audio goes out of sync almost instantly.

I've tried installing Shark 007's codec's with the default settings and the issue happens with or without it. Also, I've watched the CPU usage when watching the video in WMC and it never goes above 5%.

I've been able to watch numerous avi files (both my own and downloaded) without problems when I launch them in WMP. I'm also able to watch DVD's and Blu Ray using TMT 5 without any issues at all.

I've spent the better part of the last two days going through any/every post I could find that even sounds remotely similar and nothing is working.

Anyone have any ideas?
 

My Computer My Computer

At a glance

Windows 7 Professional x642nd Generation Intel Core i5 2500KG.SKILL Ripjaws X 8GB 2X4GB DDR3-1600 CL9Onboard Intel HD Graphics 3000
OS
Windows 7 Professional x64
CPU
2nd Generation Intel Core i5 2500K
Motherboard
ASUS P8Z68-V LE Z68
Memory
G.SKILL Ripjaws X 8GB 2X4GB DDR3-1600 CL9
Graphics Card(s)
Onboard Intel HD Graphics 3000
Sound Card
Onboard Realtek HD Audio
Monitor(s) Displays
Samsung 55" LED 7000 series
Hard Drives
Western Digital Caviar Black 1TB
On 64bit systems, Media Center is a 64bit player.
To use the Shark007 codecs on 64bit systems, you also need to install the x64Components addon.

After installation, run the 64bit Settings Application as an Administrator,
and then select the checkbox [x] SUGGESTED settings
 

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Windows 7 Ultimate 64biti7 2600k16GB (4x4) corsair vengeanceIntel HD3000 iGPU / AMD HD6870 1024MB
Computer Manufacturer/Model Number
Selfbuilt
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Windows 7 Ultimate 64bit
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i7 2600k
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asus P8Z68-V LE
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16GB (4x4) corsair vengeance
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Intel HD3000 iGPU / AMD HD6870 1024MB
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Asus VE278 27" LED / Bravia EX7 60" LED
Screen Resolution
native 1080p x2
Hard Drives
4x 2TB int. + 2x 2TB external and a SSD for the boot drive.
PSU
650w Antec
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NZXT tempest evo
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Dell
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logitech m505
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BD re-writer //
asus notebook G73Jw
On 64bit systems, Media Center is a 64bit player.
To use the Shark007 codecs on 64bit systems, you also need to install the x64Components addon.

After installation, run the 64bit Settings Application as an Administrator,
and then select the checkbox [x] SUGGESTED settings

Thanx for the reply.

I have done this and it made absolutely no difference. I installed the 32 bit first, then the 64 bit. Used the suggested settings for both. Video plays fine in WMP, choppy and jerky in WMC. The issue in WMC exists whether or not your codecs are installed.
 

My Computer My Computer

At a glance

Windows 7 Professional x642nd Generation Intel Core i5 2500KG.SKILL Ripjaws X 8GB 2X4GB DDR3-1600 CL9Onboard Intel HD Graphics 3000
OS
Windows 7 Professional x64
CPU
2nd Generation Intel Core i5 2500K
Motherboard
ASUS P8Z68-V LE Z68
Memory
G.SKILL Ripjaws X 8GB 2X4GB DDR3-1600 CL9
Graphics Card(s)
Onboard Intel HD Graphics 3000
Sound Card
Onboard Realtek HD Audio
Monitor(s) Displays
Samsung 55" LED 7000 series
Hard Drives
Western Digital Caviar Black 1TB

My Computer My Computer

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Windows 7 Home Premium 64 bitIntel Core i7-4790G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNTAMD Radeon R7 250
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7-4790
Motherboard
GA-Z87X-D3H
Memory
G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
Graphics Card(s)
AMD Radeon R7 250
Sound Card
Realtek ALC892
Monitor(s) Displays
Samsung UN32EH5000, Dell 1703FPT
Screen Resolution
1920 x 1080, 1280 x 1024
Hard Drives
WD5003AZEX
WD10EZEX
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Samsung 128 GB 840 PRO
PSU
SeaSonic M12II SS-500GM
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Fractal Design Define R4
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Zalman CNPS9900ALED
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Logitech K800
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Logitech M705
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16 Mbps
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Firefox
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Bose Companion 2 Multimedia Speakers
The issue in WMC exists whether or not your codecs are installed.

Then I suggest that you disable the Microsoft Video decoder on the 64bit SWAP TAB. After doing so, go to the H264 TAB, and uncheck the box that is setting FFDhow's MERIT to Normal. This should get ffdshow decoding the file instead of Microsoft.

I doubt it is a fragmentation problem being it plays fine in WMP.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64biti7 2600k16GB (4x4) corsair vengeanceIntel HD3000 iGPU / AMD HD6870 1024MB
Computer Manufacturer/Model Number
Selfbuilt
OS
Windows 7 Ultimate 64bit
CPU
i7 2600k
Motherboard
asus P8Z68-V LE
Memory
16GB (4x4) corsair vengeance
Graphics Card(s)
Intel HD3000 iGPU / AMD HD6870 1024MB
Sound Card
bitstreamed to an Onkyo 609
Monitor(s) Displays
Asus VE278 27" LED / Bravia EX7 60" LED
Screen Resolution
native 1080p x2
Hard Drives
4x 2TB int. + 2x 2TB external and a SSD for the boot drive.
PSU
650w Antec
Case
NZXT tempest evo
Cooling
air/stock
Keyboard
Dell
Mouse
logitech m505
Internet Speed
dual: cable/blackberry tether for travel use
Other Info
BD re-writer //
asus notebook G73Jw
The issue in WMC exists whether or not your codecs are installed.

Then I suggest that you disable the Microsoft Video decoder on the 64bit SWAP TAB. After doing so, go to the H264 TAB, and uncheck the box that is setting FFDhow's MERIT to Normal. This should get ffdshow decoding the file instead of Microsoft.

I doubt it is a fragmentation problem being it plays fine in WMP.

Thanx for taking the time to help Shark007....greatly appreciated.

I had the codecs installed with the default settings then modified the settings you indicated on the 64 bit settings app.....video is still extremely jerky.

I had tried disabling the Microsoft Video decoder before, but the "Merit" setting I hadn't messed with.

Any other suggestions?
 

My Computer My Computer

At a glance

Windows 7 Professional x642nd Generation Intel Core i5 2500KG.SKILL Ripjaws X 8GB 2X4GB DDR3-1600 CL9Onboard Intel HD Graphics 3000
OS
Windows 7 Professional x64
CPU
2nd Generation Intel Core i5 2500K
Motherboard
ASUS P8Z68-V LE Z68
Memory
G.SKILL Ripjaws X 8GB 2X4GB DDR3-1600 CL9
Graphics Card(s)
Onboard Intel HD Graphics 3000
Sound Card
Onboard Realtek HD Audio
Monitor(s) Displays
Samsung 55" LED 7000 series
Hard Drives
Western Digital Caviar Black 1TB
sure...
On the Misc TAB is a button to analyze a media file
use it on that AVI and post the output here. maybe I can figure it out from that.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64biti7 2600k16GB (4x4) corsair vengeanceIntel HD3000 iGPU / AMD HD6870 1024MB
Computer Manufacturer/Model Number
Selfbuilt
OS
Windows 7 Ultimate 64bit
CPU
i7 2600k
Motherboard
asus P8Z68-V LE
Memory
16GB (4x4) corsair vengeance
Graphics Card(s)
Intel HD3000 iGPU / AMD HD6870 1024MB
Sound Card
bitstreamed to an Onkyo 609
Monitor(s) Displays
Asus VE278 27" LED / Bravia EX7 60" LED
Screen Resolution
native 1080p x2
Hard Drives
4x 2TB int. + 2x 2TB external and a SSD for the boot drive.
PSU
650w Antec
Case
NZXT tempest evo
Cooling
air/stock
Keyboard
Dell
Mouse
logitech m505
Internet Speed
dual: cable/blackberry tether for travel use
Other Info
BD re-writer //
asus notebook G73Jw
sure...
On the Misc TAB is a button to analyze a media file
use it on that AVI and post the output here. maybe I can figure it out from that.

Analyzed the file and attached it below.
 

Attachments

My Computer My Computer

At a glance

Windows 7 Professional x642nd Generation Intel Core i5 2500KG.SKILL Ripjaws X 8GB 2X4GB DDR3-1600 CL9Onboard Intel HD Graphics 3000
OS
Windows 7 Professional x64
CPU
2nd Generation Intel Core i5 2500K
Motherboard
ASUS P8Z68-V LE Z68
Memory
G.SKILL Ripjaws X 8GB 2X4GB DDR3-1600 CL9
Graphics Card(s)
Onboard Intel HD Graphics 3000
Sound Card
Onboard Realtek HD Audio
Monitor(s) Displays
Samsung 55" LED 7000 series
Hard Drives
Western Digital Caviar Black 1TB
that helps alot. it is not your common AVI file.

In the 64bit app, press [Reset All]
Go to the H264 TAB, and next to LAV codec, click the Config button
in the popup window, select the Formats TAB
Put a checkmark in the Box for mjpeg, Apply, and close the window
test, if it is OK great!
If not, you may have to disable the Microsoft Video decoder to allow the directshow filters to decode it.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64biti7 2600k16GB (4x4) corsair vengeanceIntel HD3000 iGPU / AMD HD6870 1024MB
Computer Manufacturer/Model Number
Selfbuilt
OS
Windows 7 Ultimate 64bit
CPU
i7 2600k
Motherboard
asus P8Z68-V LE
Memory
16GB (4x4) corsair vengeance
Graphics Card(s)
Intel HD3000 iGPU / AMD HD6870 1024MB
Sound Card
bitstreamed to an Onkyo 609
Monitor(s) Displays
Asus VE278 27" LED / Bravia EX7 60" LED
Screen Resolution
native 1080p x2
Hard Drives
4x 2TB int. + 2x 2TB external and a SSD for the boot drive.
PSU
650w Antec
Case
NZXT tempest evo
Cooling
air/stock
Keyboard
Dell
Mouse
logitech m505
Internet Speed
dual: cable/blackberry tether for travel use
Other Info
BD re-writer //
asus notebook G73Jw
that helps alot. it is not your common AVI file.

In the 64bit app, press [Reset All]
Go to the H264 TAB, and next to LAV codec, click the Config button
in the popup window, select the Formats TAB
Put a checkmark in the Box for mjpeg, Apply, and close the window
test, if it is OK great!
If not, you may have to disable the Microsoft Video decoder to allow the directshow filters to decode it.

Still no dice. I checked the mjpeg in the Formats TAB and tested and it was still doing it. I then went to the swap TAB and disabled the Microsoft Video Decoder and tried it again...still didn't work.
 

My Computer My Computer

At a glance

Windows 7 Professional x642nd Generation Intel Core i5 2500KG.SKILL Ripjaws X 8GB 2X4GB DDR3-1600 CL9Onboard Intel HD Graphics 3000
OS
Windows 7 Professional x64
CPU
2nd Generation Intel Core i5 2500K
Motherboard
ASUS P8Z68-V LE Z68
Memory
G.SKILL Ripjaws X 8GB 2X4GB DDR3-1600 CL9
Graphics Card(s)
Onboard Intel HD Graphics 3000
Sound Card
Onboard Realtek HD Audio
Monitor(s) Displays
Samsung 55" LED 7000 series
Hard Drives
Western Digital Caviar Black 1TB
another idea, again, in the 64bit app, on the Config TAB, set Subtitles to NO Subtitles.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64biti7 2600k16GB (4x4) corsair vengeanceIntel HD3000 iGPU / AMD HD6870 1024MB
Computer Manufacturer/Model Number
Selfbuilt
OS
Windows 7 Ultimate 64bit
CPU
i7 2600k
Motherboard
asus P8Z68-V LE
Memory
16GB (4x4) corsair vengeance
Graphics Card(s)
Intel HD3000 iGPU / AMD HD6870 1024MB
Sound Card
bitstreamed to an Onkyo 609
Monitor(s) Displays
Asus VE278 27" LED / Bravia EX7 60" LED
Screen Resolution
native 1080p x2
Hard Drives
4x 2TB int. + 2x 2TB external and a SSD for the boot drive.
PSU
650w Antec
Case
NZXT tempest evo
Cooling
air/stock
Keyboard
Dell
Mouse
logitech m505
Internet Speed
dual: cable/blackberry tether for travel use
Other Info
BD re-writer //
asus notebook G73Jw
another idea, again, in the 64bit app, on the Config TAB, set Subtitles to NO Subtitles.

Still nothing...I had tried that before as well. This is proving to be a real pain. :cry:
 

My Computer My Computer

At a glance

Windows 7 Professional x642nd Generation Intel Core i5 2500KG.SKILL Ripjaws X 8GB 2X4GB DDR3-1600 CL9Onboard Intel HD Graphics 3000
OS
Windows 7 Professional x64
CPU
2nd Generation Intel Core i5 2500K
Motherboard
ASUS P8Z68-V LE Z68
Memory
G.SKILL Ripjaws X 8GB 2X4GB DDR3-1600 CL9
Graphics Card(s)
Onboard Intel HD Graphics 3000
Sound Card
Onboard Realtek HD Audio
Monitor(s) Displays
Samsung 55" LED 7000 series
Hard Drives
Western Digital Caviar Black 1TB
I have an identical AVI sample here and do not have any problems with it all.
This makes troubleshooting your problem very difficult.

I wonder... have you rebooted your computer at all recently?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64biti7 2600k16GB (4x4) corsair vengeanceIntel HD3000 iGPU / AMD HD6870 1024MB
Computer Manufacturer/Model Number
Selfbuilt
OS
Windows 7 Ultimate 64bit
CPU
i7 2600k
Motherboard
asus P8Z68-V LE
Memory
16GB (4x4) corsair vengeance
Graphics Card(s)
Intel HD3000 iGPU / AMD HD6870 1024MB
Sound Card
bitstreamed to an Onkyo 609
Monitor(s) Displays
Asus VE278 27" LED / Bravia EX7 60" LED
Screen Resolution
native 1080p x2
Hard Drives
4x 2TB int. + 2x 2TB external and a SSD for the boot drive.
PSU
650w Antec
Case
NZXT tempest evo
Cooling
air/stock
Keyboard
Dell
Mouse
logitech m505
Internet Speed
dual: cable/blackberry tether for travel use
Other Info
BD re-writer //
asus notebook G73Jw
Yeah, I actually rebooted it earlier today.

The issue happens with all of the avi's on my pc. The majority of them are the same setup as the one I analyzed for you since they were done with my home video camera.

The annoying part is that video playback works beautifully outside of media center so I can't see it being a hardware issue.

I'm not very fluent with the whole codec thing, so I don't know whether they're the cause or not.

Any other suggestions?
 

My Computer My Computer

At a glance

Windows 7 Professional x642nd Generation Intel Core i5 2500KG.SKILL Ripjaws X 8GB 2X4GB DDR3-1600 CL9Onboard Intel HD Graphics 3000
OS
Windows 7 Professional x64
CPU
2nd Generation Intel Core i5 2500K
Motherboard
ASUS P8Z68-V LE Z68
Memory
G.SKILL Ripjaws X 8GB 2X4GB DDR3-1600 CL9
Graphics Card(s)
Onboard Intel HD Graphics 3000
Sound Card
Onboard Realtek HD Audio
Monitor(s) Displays
Samsung 55" LED 7000 series
Hard Drives
Western Digital Caviar Black 1TB
yep, I have one idea left.
On the Help TAB of the 64bit app, use the button to[List - Enable/Disable Codecs]
scroll down untill you see 'MJPEG Decompressor'
Rightclick on it and choose Disable selected item.

test

If this desnt work, re-enable that the same way you disabled it.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64biti7 2600k16GB (4x4) corsair vengeanceIntel HD3000 iGPU / AMD HD6870 1024MB
Computer Manufacturer/Model Number
Selfbuilt
OS
Windows 7 Ultimate 64bit
CPU
i7 2600k
Motherboard
asus P8Z68-V LE
Memory
16GB (4x4) corsair vengeance
Graphics Card(s)
Intel HD3000 iGPU / AMD HD6870 1024MB
Sound Card
bitstreamed to an Onkyo 609
Monitor(s) Displays
Asus VE278 27" LED / Bravia EX7 60" LED
Screen Resolution
native 1080p x2
Hard Drives
4x 2TB int. + 2x 2TB external and a SSD for the boot drive.
PSU
650w Antec
Case
NZXT tempest evo
Cooling
air/stock
Keyboard
Dell
Mouse
logitech m505
Internet Speed
dual: cable/blackberry tether for travel use
Other Info
BD re-writer //
asus notebook G73Jw
yep, I have one idea left.
On the Help TAB of the 64bit app, use the button to
[List - Enable/Disable Codecs]
scroll down untill you see 'MJPEG Decompressor'
Rightclick on it and choose Disable selected item.

test

If this desnt work, re-enable that the same way you disabled it.

Nope, didn't work.

On the config screen of the 64 bit app there's a "Windows Media Player" section and it says 32 bit player (default). I had read somewhere else that the default WMP was 32 bit, even in a 64 bit install....is this true and that's what the config screen is indicating?

If so, is there anyway I can get WMC to run in 32 bit....aside from re-installing Win 7 in 32 bit?

I'm very new to windows 7 so if the question is completely off base just let me know.
 

My Computer My Computer

At a glance

Windows 7 Professional x642nd Generation Intel Core i5 2500KG.SKILL Ripjaws X 8GB 2X4GB DDR3-1600 CL9Onboard Intel HD Graphics 3000
OS
Windows 7 Professional x64
CPU
2nd Generation Intel Core i5 2500K
Motherboard
ASUS P8Z68-V LE Z68
Memory
G.SKILL Ripjaws X 8GB 2X4GB DDR3-1600 CL9
Graphics Card(s)
Onboard Intel HD Graphics 3000
Sound Card
Onboard Realtek HD Audio
Monitor(s) Displays
Samsung 55" LED 7000 series
Hard Drives
Western Digital Caviar Black 1TB
On a Windows 7 64bit system, Media Center is 64bit only using 64bit codecs.
64bit softwares do not interact with 32bit softwares.

I offer the 32/64bit WMP selection for testing purposes only.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64biti7 2600k16GB (4x4) corsair vengeanceIntel HD3000 iGPU / AMD HD6870 1024MB
Computer Manufacturer/Model Number
Selfbuilt
OS
Windows 7 Ultimate 64bit
CPU
i7 2600k
Motherboard
asus P8Z68-V LE
Memory
16GB (4x4) corsair vengeance
Graphics Card(s)
Intel HD3000 iGPU / AMD HD6870 1024MB
Sound Card
bitstreamed to an Onkyo 609
Monitor(s) Displays
Asus VE278 27" LED / Bravia EX7 60" LED
Screen Resolution
native 1080p x2
Hard Drives
4x 2TB int. + 2x 2TB external and a SSD for the boot drive.
PSU
650w Antec
Case
NZXT tempest evo
Cooling
air/stock
Keyboard
Dell
Mouse
logitech m505
Internet Speed
dual: cable/blackberry tether for travel use
Other Info
BD re-writer //
asus notebook G73Jw
Gotcha.

I'm completely stumped on where to go next...
 

My Computer My Computer

At a glance

Windows 7 Professional x642nd Generation Intel Core i5 2500KG.SKILL Ripjaws X 8GB 2X4GB DDR3-1600 CL9Onboard Intel HD Graphics 3000
OS
Windows 7 Professional x64
CPU
2nd Generation Intel Core i5 2500K
Motherboard
ASUS P8Z68-V LE Z68
Memory
G.SKILL Ripjaws X 8GB 2X4GB DDR3-1600 CL9
Graphics Card(s)
Onboard Intel HD Graphics 3000
Sound Card
Onboard Realtek HD Audio
Monitor(s) Displays
Samsung 55" LED 7000 series
Hard Drives
Western Digital Caviar Black 1TB
I do not have anymore idea's for you either.... Sorry to say
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64biti7 2600k16GB (4x4) corsair vengeanceIntel HD3000 iGPU / AMD HD6870 1024MB
Computer Manufacturer/Model Number
Selfbuilt
OS
Windows 7 Ultimate 64bit
CPU
i7 2600k
Motherboard
asus P8Z68-V LE
Memory
16GB (4x4) corsair vengeance
Graphics Card(s)
Intel HD3000 iGPU / AMD HD6870 1024MB
Sound Card
bitstreamed to an Onkyo 609
Monitor(s) Displays
Asus VE278 27" LED / Bravia EX7 60" LED
Screen Resolution
native 1080p x2
Hard Drives
4x 2TB int. + 2x 2TB external and a SSD for the boot drive.
PSU
650w Antec
Case
NZXT tempest evo
Cooling
air/stock
Keyboard
Dell
Mouse
logitech m505
Internet Speed
dual: cable/blackberry tether for travel use
Other Info
BD re-writer //
asus notebook G73Jw
I do not have anymore idea's for you either.... Sorry to say

Thanx for the suggestions...hopefully someone else can chime in with some suggestions.:confused:
 

My Computer My Computer

At a glance

Windows 7 Professional x642nd Generation Intel Core i5 2500KG.SKILL Ripjaws X 8GB 2X4GB DDR3-1600 CL9Onboard Intel HD Graphics 3000
OS
Windows 7 Professional x64
CPU
2nd Generation Intel Core i5 2500K
Motherboard
ASUS P8Z68-V LE Z68
Memory
G.SKILL Ripjaws X 8GB 2X4GB DDR3-1600 CL9
Graphics Card(s)
Onboard Intel HD Graphics 3000
Sound Card
Onboard Realtek HD Audio
Monitor(s) Displays
Samsung 55" LED 7000 series
Hard Drives
Western Digital Caviar Black 1TB
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