Viewing Problem ?

[mrtanner87]

Hi guys, Since I have upgraded to Windows 7 there are some files I cannot view. Like this Tax Office form. Any ideas why???

Mr Tanner

 

[kado897]

Hi Mr Tanner and welcome to seven Forums. I'm afraid I still can't see your picture. Can you upload it again using the instructions in this post http://www.sevenforums.com/general-discussion/8-forum-rules-info-please-read.html#post852738

 

[mrtanner87]

Sorry about that. I have uploaded it now. Thanks for the welcome.

Mr Tanner

 

[boohbah]

what type of file is the tax form?

 

[kado897]

Not one I'm familiar with. It seems to be an Australian tax return form. Maybe some of our Ausi colleagues will know more.

 

[mrtanner87]

Its a help file but I can't be sure what type. I know its not a chm file. I also have the same problem when trying to install a game from wild tangent. I get this screen. I have updated all drivers, java and directx

 

[boohbah]

can you right click the file and check in properties as to the file type extension?

 

[mrtanner87]

This is a screen shot of the properties..Doesn't seem to tell us too much

Mr Tanner

 

[boohbah]

ok few more questions, the tax file you are trying to open, does it use a particular software to open it ,if so what is the software, its possible you could get it to run in compatability mode and the same for the game, by right clicking the game exe for example and selecting properties then click the compatability tab then select the operating system you had that it ran sucessfully on.
if the tax file has a software that it uses to open it then apply the same method .

 

[Hopalong X]

The software to open it may be on line only. If so to open you would need to go to the web site it that it came from.
To save a copy you would possibly need to "Save" it as an HTML/web page once opened.
A lot of receipts such as Newegg and Amazon give you an option to print but not "Save" so your only option is to Save as "HTML".
IE in the top tool bars> You would click page in top tool bar and click "Save" or "Save as HTML".
Or click File then "Save as".

The Properties below showing> Address(URL) made me think it may be on line read only.

Just a thought. If I'm wrong which is possible then just ignore the post.
Mike

 

[Golden]

G'Day Mr Tanner,

Can you possible post the link to the ATO website where you access this help file, and I'll have a look at it for you?

I'm thinking this is a browser-type issue? Can you tell us what browser you are using? e.g Internet Explorer 9, Chrome etc.

EDIT : Did some quick checks for you : according to the ATO, no browser requirements are required to run e-tax, but perhaps the help file does??? Wouldn't be the first time the ATO got something wrong though.

http://www.ato.gov.au/individuals/content.aspx?menuid=0&doc=/content/32613.htm&page=4#P59_4951

Regards,
Golden