Virus?

Icecream

New member
Member
Local time
5:09 PM
Messages
26
Location
Oakland County
About 3 or 4 days ago, I turned on my computer to find ou that I have a really annoying virus. I can't run any programs or open any Internet browsers. The only things I can open are the thing on the bottom right panel (With the sound control ect.). I have run 3 virus checking programs multiple times and I am getting no results (Doing this on safe mode with networking) and I don't know what else to do. I'm really bored so please help me!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium 64x Bit
CPU
Don't know
Motherboard
ALTEC Lansing
Memory
Don't know
Graphics Card(s)
Don't know
Sound Card
Don't know
Monitor(s) Displays
HP 2000? Maybe.
Screen Resolution
1366x738
Hard Drives
Don't know
PSU
Don't know
Case
None
Cooling
Don't know
Keyboard
None
Mouse
Logitech
Internet Speed
Good
Antivirus
Malware Antivirus
Browser
Safari
Other Info
None
The virus checking programs I am using are Malwarebytes Antivirus, Anvi, and SUPERMalware I think.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium 64x Bit
CPU
Don't know
Motherboard
ALTEC Lansing
Memory
Don't know
Graphics Card(s)
Don't know
Sound Card
Don't know
Monitor(s) Displays
HP 2000? Maybe.
Screen Resolution
1366x738
Hard Drives
Don't know
PSU
Don't know
Case
None
Cooling
Don't know
Keyboard
None
Mouse
Logitech
Internet Speed
Good
Antivirus
Malware Antivirus
Browser
Safari
Other Info
None

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
This doesn't really help me bacause I don't have the sensors virus, and I don't want to pay money to get it fixed
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium 64x Bit
CPU
Don't know
Motherboard
ALTEC Lansing
Memory
Don't know
Graphics Card(s)
Don't know
Sound Card
Don't know
Monitor(s) Displays
HP 2000? Maybe.
Screen Resolution
1366x738
Hard Drives
Don't know
PSU
Don't know
Case
None
Cooling
Don't know
Keyboard
None
Mouse
Logitech
Internet Speed
Good
Antivirus
Malware Antivirus
Browser
Safari
Other Info
None
Ice cream

Lets see if you could run this

Click here DDS

:ar: Click on Download Now button

:ar: Right-click the DDS icon choose Run as administrator to run the tool.

:ar: Place a check next to attact.txt and click Start . When done, DDS will open two logs
DDS.txt
Attach.txt

:ar: Save two logs onto your desktop and upload them with your reply
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
What virus was found?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
Results

I was able to download
mydesktop_zpsf2fc0208.png
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium 64x Bit
CPU
Don't know
Motherboard
ALTEC Lansing
Memory
Don't know
Graphics Card(s)
Don't know
Sound Card
Don't know
Monitor(s) Displays
HP 2000? Maybe.
Screen Resolution
1366x738
Hard Drives
Don't know
PSU
Don't know
Case
None
Cooling
Don't know
Keyboard
None
Mouse
Logitech
Internet Speed
Good
Antivirus
Malware Antivirus
Browser
Safari
Other Info
None
Upload those two txt files . Click on Go Advanced then click on Manage Attachments. Click on the Browse button on the pop up window Locate the txt file click Open then click on Upload. Do the same for the other text file. One both of the files have been attached close the pop up window and submit the post.
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
1 - dds
2 - attach
 

Attachments

  • 1.png
    1.png
    47.1 KB · Views: 9
  • 2.png
    2.png
    31.6 KB · Views: 6

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium 64x Bit
CPU
Don't know
Motherboard
ALTEC Lansing
Memory
Don't know
Graphics Card(s)
Don't know
Sound Card
Don't know
Monitor(s) Displays
HP 2000? Maybe.
Screen Resolution
1366x738
Hard Drives
Don't know
PSU
Don't know
Case
None
Cooling
Don't know
Keyboard
None
Mouse
Logitech
Internet Speed
Good
Antivirus
Malware Antivirus
Browser
Safari
Other Info
None
I need the actual txt file not an image of the files.
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
delete this message
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium 64x Bit
CPU
Don't know
Motherboard
ALTEC Lansing
Memory
Don't know
Graphics Card(s)
Don't know
Sound Card
Don't know
Monitor(s) Displays
HP 2000? Maybe.
Screen Resolution
1366x738
Hard Drives
Don't know
PSU
Don't know
Case
None
Cooling
Don't know
Keyboard
None
Mouse
Logitech
Internet Speed
Good
Antivirus
Malware Antivirus
Browser
Safari
Other Info
None
Sorry :sarc: not to good with computers
 

Attachments

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium 64x Bit
CPU
Don't know
Motherboard
ALTEC Lansing
Memory
Don't know
Graphics Card(s)
Don't know
Sound Card
Don't know
Monitor(s) Displays
HP 2000? Maybe.
Screen Resolution
1366x738
Hard Drives
Don't know
PSU
Don't know
Case
None
Cooling
Don't know
Keyboard
None
Mouse
Logitech
Internet Speed
Good
Antivirus
Malware Antivirus
Browser
Safari
Other Info
None
Click here Adwcleaner

:ar: Click on Download Now button

:ar: Save to the Desktop

:ar: Right-click on AdwCleaner.exe and choose Run as administrator

:ar: Click the Delete button

:ar: Upload the AdwCleaner[Sn].txt in your reply.

   Note
PC will restart . The log file is at C:\AdwCleaner[Sn].txt
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Didnt know which ones so i put both.
 

Attachments

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium 64x Bit
CPU
Don't know
Motherboard
ALTEC Lansing
Memory
Don't know
Graphics Card(s)
Don't know
Sound Card
Don't know
Monitor(s) Displays
HP 2000? Maybe.
Screen Resolution
1366x738
Hard Drives
Don't know
PSU
Don't know
Case
None
Cooling
Don't know
Keyboard
None
Mouse
Logitech
Internet Speed
Good
Antivirus
Malware Antivirus
Browser
Safari
Other Info
None
And if they are not the right ones, i cant restart my Laptop because it goes to the regular mode when i am on safe mode atm. I cant run anything on normal mode so,
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium 64x Bit
CPU
Don't know
Motherboard
ALTEC Lansing
Memory
Don't know
Graphics Card(s)
Don't know
Sound Card
Don't know
Monitor(s) Displays
HP 2000? Maybe.
Screen Resolution
1366x738
Hard Drives
Don't know
PSU
Don't know
Case
None
Cooling
Don't know
Keyboard
None
Mouse
Logitech
Internet Speed
Good
Antivirus
Malware Antivirus
Browser
Safari
Other Info
None
Your laptop would need to be restarted . What error message do you get when you try to login to normal mode .
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
MMyy kkeeyybbooaarrdd iiss wwaacckkeedd uupp..

TThheerree iiss nnoo eerrrroorr mmeessssaaggee,, iittss jjuusstt tthhaatt nnootthhiinngg wwiillll rruunn.. II''llll cclliicckk oonn aann iiccoonn aanndd iitt wwiillll hhaavvee tthhee cciirrccllee tthhiinngg ttoo iinnddiiccaattee ssoommtthhiinngg iiss llooaaddiinngg aanndd nnootthhiinngg hhaappppeennss.. TThhee nnoorrmmaall mmooddee wwoorrkkss bbuutt tthhee vviirruuss iiss bblloocckkiinngg mmee ffrroomm uussiinngg aannyyhhttiinngg oonn iitt.. SSoo wwhheenn ii lloogg oonn,, tthhee aaddcclleeaanneerr tthhiinngg wwoonntt sshhooww..
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium 64x Bit
CPU
Don't know
Motherboard
ALTEC Lansing
Memory
Don't know
Graphics Card(s)
Don't know
Sound Card
Don't know
Monitor(s) Displays
HP 2000? Maybe.
Screen Resolution
1366x738
Hard Drives
Don't know
PSU
Don't know
Case
None
Cooling
Don't know
Keyboard
None
Mouse
Logitech
Internet Speed
Good
Antivirus
Malware Antivirus
Browser
Safari
Other Info
None
Can you run any virus scanners in safe mode ? I see you have HitmanPro update the definitions then scan the PC .
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
yyeess,, tthhaattss wwhhaatt ii hhaavvee bbeeeenn ddooiinngg.. II hhaavvee 33 vviirruuss ssccaannnneerrss,, ttrriieedd aallll ooff tthheemm,, aanndd ddeelleetteedd tthhee ssuussppeecctteedd vviirruusseess..
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium 64x Bit
CPU
Don't know
Motherboard
ALTEC Lansing
Memory
Don't know
Graphics Card(s)
Don't know
Sound Card
Don't know
Monitor(s) Displays
HP 2000? Maybe.
Screen Resolution
1366x738
Hard Drives
Don't know
PSU
Don't know
Case
None
Cooling
Don't know
Keyboard
None
Mouse
Logitech
Internet Speed
Good
Antivirus
Malware Antivirus
Browser
Safari
Other Info
None
Do you have a USB flash drive ?
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
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