Virus's and bugs!!!

jonesnewton

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Hi,
we were just using the comp, Win 7 Ultamate and got 5 warnings that the machine was infected.
I ran MSE, it removed 2 Trojans and also Malwarebytes, that removed 2 Trojans, so I am just wondering where the last is? Or was it removed by one of these and I just did notice it?
I have re run these two and it says the system is clear!
Is there any other tools out there I can use to remove, but pref is there something to stop them attacking?

Thanks.
Neil
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 7738G
OS
Acer Aspire 7738G Win 7 X64 bit Home Premium
Welcome,

How did you get the original 5 warnings? Was it from MSE?

If you received the warnings from MSE or Malwarebytes and then you ran a scan and it came out clear, you have no problem. To be on the safe side, update both products and run the scan again, if clear you can forget about it. Both products have an excellent reputation for finding malware and/or virus.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Not sure they came up when my wife was using it. I think it was listed as a Sercuity problem, so reading on here I think it could of been one of those disguished!!
Prob from a download?

I have sent a screen print of what MSE found, on the first scan 2 downloaders and now it is running for a second time, so far it found another Trojan, removed that, so we see what happens?
 

Attachments

  • Capture Trojan.PNG
    Capture Trojan.PNG
    57.4 KB · Views: 15

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 7738G
OS
Acer Aspire 7738G Win 7 X64 bit Home Premium
What you wife saw was malware. One malware that you removed, kept sending pop ups warning you. They want you to buy their product to remove it. YOu are ok, now, its removed. Just enjoy the Windows 7.

Malware is not a virus. Usually they spy or try to have you buy a product with annoying pop ups.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Hi, jonesnewton. A couple suggestions --

Make sure that the file located at C:\users\Muppets\Downloads\packageupdate_build6_294.exe is deleted, clear temp files, empty the recycle bin.

Shutdown/restart the computer and then check both MSE and Malwarebytes for updates. Do a full system scan with both, completing a shutdown/restart between scans.

Edit to add: Considering recent updates to 3rd party software due to critical vulnerabilities, be sure to check that you have the latest Adobe and Oracle SunJava software. (See How-to: Reduce Vulnerability to Drive-by Downloads)

If you continue to have problems, let us know.
 

My Computer

OS
Windows 7 & Windows Vista Ultimate

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS G60-RBBX05
OS
Win7 Home Premium 64x
CPU
Intel Core 2 Duo P7450 / 2.13 GHz (2.29 with Extreme Turbo)
Memory
4 GB PC-6400 Hyundai (2X2) at 800Mhz
Graphics Card(s)
NVIDIA GeForce GTX 260M 1GB DDR3 VRAM
Monitor(s) Displays
16" LED Backlit
Screen Resolution
1366 x 768 on laptop 1600x1050 max res on 22" external mon
Hard Drives
OCZ Agility 3 60GB SSD / 320 GB - Serial ATA-150 - 7200 rpm
PSU
6-cell Lithium ion { lasts 1.5 hours }
Case
ASUS G60 Laptop
Keyboard
Chicklet type back-lit (white light) keyboard
Mouse
Logitech G9 Laser Mouse 3200dpi and 1000 reports per minute
Internet Speed
Comcast 8.60mb/s up - 3.11mb/s down
Antivirus
MSE
Browser
Firefox
Other Info
General mid-budget gaming Comp. Low batterylife - High FrameRates - currently overheating problems :(

2nd Rig: Case: Rosewill BLACKHAWK Gaming ATX Mid Tower Computer Case

Mobo: GIGABYTE GA-990FXA-UD3
CPU: AMD FX-6200 Zambezi 3.8GHz (4.1GHz Turbo)
Heatsink: COOLER MASTER V8 CPU Cooler
RAM: Patriot Viper 3 8GB (2 x 4GB) 240-Pin DDR3 SDRAM 1866 (PC3 15000)
GPU: SAPPHIRE Radeon HD 6850 1GB 2
Two good programs. I just began using WinPatrol. It is excellent for seeing what recently has been added with or without permission.

I know, for a fact, that Corrine, likes it too.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Thanks all for your replies:D.

I re ran MSE, jst the Trojans I mentioned and now I am now re running Malwarebytes to see what that finds?
I will look at the rest you suggested later.

Can I run Winpatrol with MSE and Malwarebytes?

Thanks.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 7738G
OS
Acer Aspire 7738G Win 7 X64 bit Home Premium
Yes you can. That is what I have. I think that you will like it. You have to use it and get use to it, it is different than the others.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
I ahve not seen winPatrol either I will check it out. Thanks for link.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS G60-RBBX05
OS
Win7 Home Premium 64x
CPU
Intel Core 2 Duo P7450 / 2.13 GHz (2.29 with Extreme Turbo)
Memory
4 GB PC-6400 Hyundai (2X2) at 800Mhz
Graphics Card(s)
NVIDIA GeForce GTX 260M 1GB DDR3 VRAM
Monitor(s) Displays
16" LED Backlit
Screen Resolution
1366 x 768 on laptop 1600x1050 max res on 22" external mon
Hard Drives
OCZ Agility 3 60GB SSD / 320 GB - Serial ATA-150 - 7200 rpm
PSU
6-cell Lithium ion { lasts 1.5 hours }
Case
ASUS G60 Laptop
Keyboard
Chicklet type back-lit (white light) keyboard
Mouse
Logitech G9 Laser Mouse 3200dpi and 1000 reports per minute
Internet Speed
Comcast 8.60mb/s up - 3.11mb/s down
Antivirus
MSE
Browser
Firefox
Other Info
General mid-budget gaming Comp. Low batterylife - High FrameRates - currently overheating problems :(

2nd Rig: Case: Rosewill BLACKHAWK Gaming ATX Mid Tower Computer Case

Mobo: GIGABYTE GA-990FXA-UD3
CPU: AMD FX-6200 Zambezi 3.8GHz (4.1GHz Turbo)
Heatsink: COOLER MASTER V8 CPU Cooler
RAM: Patriot Viper 3 8GB (2 x 4GB) 240-Pin DDR3 SDRAM 1866 (PC3 15000)
GPU: SAPPHIRE Radeon HD 6850 1GB 2

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Rich is right. WinPatrol is a favorite and so is its developer, Bill Pytolovany! (His blog: Bits from Bill)

Although not everything is covered there, the features page will give you an idea of what it can do: WinPatrol Features
 

My Computer

OS
Windows 7 & Windows Vista Ultimate
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