Solved Volume Manager keeps re-installing

[joanie]

At every startup, over the past 2 weeks, a process runs (rundll32.exe) to install Volume Manager. A display box prompts to restart now or later. A few seconds later, I get a Task Manager display, indicating the installation of Volume Manager completed successfully. I tried a clean boot - same problem. I'm not sure where the re-install is originating from. I believe this problem began after the most recent Windows update completed successfully.

 

[Mellon Head]

Hi Joanie,

How long has it been since you ran a virus scan? It's odd that rundll32.exe would execute and try to install the volume manager on each boot.

There are a couple of things that I would try first off:

1. Unplug any portable hard drives attached to the USB ports if you have any attached.
2. From an elevated command prompt, run chkdsk c: /r and then reboot. Windows will check your drive and look for bad sectors when the system reboots. See the report at the end of the procedure.
2. Download and run Malwarebytes free version. Do a full scan of the system. You can get it here: Malwarebytes | Free Cyber Security & Anti-Malware Software

Please try these things and report back to us so we can help further.

 

[joanie]

Thanks for responding. I run a quick virus scan daily and a full virus scan weekly. I don't have any USB portable drives plugged in.
I'll run chkdsk.

 

[joanie]

I ran chkdsk and malwarebytes. Same issue - re-installs volume manager.

 

[Mellon Head]

I have to admit that I am puzzled. I've asked for some help from some other knowledgeable members. We'll see what they hopefully have to say. Maybe we can find a solution.

Stay tuned. Help is on the way.

 

[ICIT2LOL]

Hello Joanie now in addition what Mellon Head has asked to run coyls also run these
[FONT=Arial, sans-serif]http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html[/FONT]
[FONT=Arial, sans-serif]
[/FONT]
[FONT=Arial, sans-serif]Run these in safe mode and the sfc often best run for two to three runs [/FONT]


[FONT=Arial, sans-serif]if no fix then these [/FONT]


[FONT=Arial, sans-serif]http://www.superantispyware.com/ [/FONT]
[FONT=Arial, sans-serif]
[/FONT]
[FONT=Arial, sans-serif]http://www.bleepingcomputer.com/download/adwcleaner/[/FONT]
[FONT=Arial, sans-serif]ADW download from bleeping computer delete any rubbish found with the malware scans[/FONT]
[FONT=Arial, sans-serif](NB If you are running Kaspersky as the main AV then it might need disabling it when trying ADW because it does not like it at times)[/FONT]
[FONT=Arial, sans-serif]
[/FONT]
[FONT=Arial, sans-serif]Now can you open up your task manager then Processes and then Show all processes from all users and then go down that listing and look for any [/FONT][FONT=Arial, sans-serif]rundll32.exe and see what is linked to it - you can do that by hovering the cursor over that process. Then let us know what thaose links if any are for I have seen in the past that .exe linked to malware though. [/FONT]

 

[joanie]

Thanks for giving me some possible solutions. I need to re-think this. I'll mark thiss as solved since I don't see other choices.