VPN Gurus: error 721

BigJohnny

New member
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1:35 PM
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7
hi,
i wanted to implement a vpn connection using microsoft technology.
i enabled ras on the host computer which has win 7. the host computer sits behind a di-524 router, so i've enabled pptp pass through and ipsec pass through, moreover, i set a port forwarding for 1723 and 500 (both tcp and udp) to the host computer.

from the guest computer, who sits in a different subnet and uses win xp, i used telnet to verify that the host server can be reached, there was no problem reaching it. then i verified the generic routing encapsulation (gre) is set too, so i've used pptpclnt and pptpserv, and gre check complete successfully.

still, when i set a vpn dialup connection, i get error 721 (after verifying username and password).

any vpn guru can help me here?
thanks.
 

My Computer

OS
Win7
I received error 721, which says the remote computer is not responding.

  • Cause: This issue can occur if the network firewall does not permit GRE traffic (IP protocol 47). PPTP uses GRE for tunneled data.
  • Solution: Configure the network firewall between the VPN client and the server to permit GRE. In addition, make sure that the network firewall permits TCP traffic on port 1723. Both of these conditions must be met to establish VPN connectivity by using PPTP. For more information, see article 888201, "You receive an "Error 721" error message when you try to establish a VPN connection through your Windows Server-based remote access server" in the Microsoft Knowledge Base.
  • Troubleshooting remote access VPNs: Virtual Private Network (VPN)
This is what comes up for error 721. Hope it helps. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
i am here since i did all of that already :)
but thanks anyway.
 

My Computer

OS
Win7
i am here since i did all of that already :)
but thanks anyway.

In that case I would double check your set up because everything points to the same type of problems with error 721.

You also need to set up your dial up connection and modem to answer automatically. Your ISP also need to support VPN's. You are also supposed to use static IP's for your home VPN machine and using a full time internet connection would be better.

These VPN's can be tricky to set up and if one little thing isn't right they don't seem to work too well. If there is an A/V software involved you might need to uninstall it completely.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Try adding TCP 47 to the port.
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate

My Computer

Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
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