W7 64 - Unnable to play imported media files

daalmaes

New member
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Hi everyone,

I have a major issue, I had a Pentium 4/2.8 at 32 bit's with XP SP3, and i just bought a new PC (Intel i7-860 / W7 Ultimate 64 / ATI HD 5770 / ASUS P7P55D Pro / 8Gb Ram / Maxtor 500 Gb - 7200 Rpm). It happens that all (no excepcions) the media files (mp2/mp3/aac/wav etc..) i copied from the old PC don't work on the new one! I't says that can not play that file type / unknown file type. I have Shark007 codecs installed for W7-64 and the latest drives both for motherborad / graphics. I moved to 64 bit because i use heavy software (Inventor), but if i can't solve this issue i think i'll be back on 32 bits…
Any help would be welcome,

Thank you in advance,

David
 

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Windows 7 ultimate 64Intel i7 - 8608 GbATI HD 5770
OS
Windows 7 ultimate 64
CPU
Intel i7 - 860
Motherboard
ASUS P7P55DPro
Memory
8 Gb
Graphics Card(s)
ATI HD 5770
Sound Card
On Board
Monitor(s) Displays
Lcd Grundig 101"
Hard Drives
Maxtor 500 Gb - 7000Rpm
Hello David, Welcome!
That certainly does not sound like a "bit issue". The only complaint people have against 64-bit is the lack of drivers. You are not experiencing a driver issue.

Now, Windows Media Player will not play mp3s? That really doesn't sound like a driver issue to me. Does it play mp3s that you downloaded on the new machine?

Hate to say this, but it sounds like those files are corrupted. How did you transfer them to your new machine?
 

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Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
I just made a copy from the old hard drive (to cd). And the the files in that cd work just fine in other 32 bit machines. If i read the files directly from cd there´s no problem (?). Only the files copied to the hard drive don't work. I´m using WMP12 and Power DVD9. Some audio files can be read in Nero but not in WMP or PDVD.
 

My Computer My Computer

At a glance

Windows 7 ultimate 64Intel i7 - 8608 GbATI HD 5770
OS
Windows 7 ultimate 64
CPU
Intel i7 - 860
Motherboard
ASUS P7P55DPro
Memory
8 Gb
Graphics Card(s)
ATI HD 5770
Sound Card
On Board
Monitor(s) Displays
Lcd Grundig 101"
Hard Drives
Maxtor 500 Gb - 7000Rpm
Is the CD an Audio CD? IMO, will the CD play in a CD player?
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Hi daalmaes,

You may want to try another codec pack. I can;t think of any reason why Shark007 wouldn't work; but it's a good idea to verify it as part of the trouble shooting process.

I can recommend Windows 7 Codec Pack. I'm am very happy with it on my 64bit machine.
 

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Windows 7 Ultimate 64 bitIntel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz8 GB KingstonNvidia GeForce 9600GT
Computer Manufacturer/Model Number
Custom Hack job
OS
Windows 7 Ultimate 64 bit
CPU
Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz
Motherboard
GigaByte EP45-UD3
Memory
8 GB Kingston
Graphics Card(s)
Nvidia GeForce 9600GT
Sound Card
Soundblaster Audigy
Monitor(s) Displays
AOC x2 22"
Hard Drives
2 x Samsung 500GB (RAID)
2 x Samsung 2TB
1 x WD Green 2TB
1 x Seagate 1TB
1 x Samsung 500GB
PSU
Thermaltake QFan 750W
Case
CM Scout Gaming
Cooling
Coolermaster V10
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wireless Optical 2000
Internet Speed
320
Other Info
Winfast PVR2000CP
LG DVD-RAM DVD/RW/DL Super Multi
Linksys WMP300Nx2 Wireless Adapter
I'll try it, thank you all for you help.
 

My Computer My Computer

At a glance

Windows 7 ultimate 64Intel i7 - 8608 GbATI HD 5770
OS
Windows 7 ultimate 64
CPU
Intel i7 - 860
Motherboard
ASUS P7P55DPro
Memory
8 Gb
Graphics Card(s)
ATI HD 5770
Sound Card
On Board
Monitor(s) Displays
Lcd Grundig 101"
Hard Drives
Maxtor 500 Gb - 7000Rpm
I all, it´s the same issue. I'll just give up and copy all my cd e dvd to the new pc, i've allready installed all the codecs availlable... If the .mp3 extensions work in other pc's why won't they work in my pc??? Is W7 x64 a dum software? YES IT IS!
 

My Computer My Computer

At a glance

Windows 7 ultimate 64Intel i7 - 8608 GbATI HD 5770
OS
Windows 7 ultimate 64
CPU
Intel i7 - 860
Motherboard
ASUS P7P55DPro
Memory
8 Gb
Graphics Card(s)
ATI HD 5770
Sound Card
On Board
Monitor(s) Displays
Lcd Grundig 101"
Hard Drives
Maxtor 500 Gb - 7000Rpm
Hey buddy, chill. I am sorry you are having a problem, we will get it figured out.

Try downloading an mp3 from the internet. Any mp3 will work, try this one. Just delete it from your machine afterwards, in compliance with the site's TOS.
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
OK, worked very well (good music also).
 

My Computer My Computer

At a glance

Windows 7 ultimate 64Intel i7 - 8608 GbATI HD 5770
OS
Windows 7 ultimate 64
CPU
Intel i7 - 860
Motherboard
ASUS P7P55DPro
Memory
8 Gb
Graphics Card(s)
ATI HD 5770
Sound Card
On Board
Monitor(s) Displays
Lcd Grundig 101"
Hard Drives
Maxtor 500 Gb - 7000Rpm
Lol, okay. Sorry to inform you, your mp3s are corrupted. To verify this, take them to another machine and test them.
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Allready done that, and they play perfectly...
 

My Computer My Computer

At a glance

Windows 7 ultimate 64Intel i7 - 8608 GbATI HD 5770
OS
Windows 7 ultimate 64
CPU
Intel i7 - 860
Motherboard
ASUS P7P55DPro
Memory
8 Gb
Graphics Card(s)
ATI HD 5770
Sound Card
On Board
Monitor(s) Displays
Lcd Grundig 101"
Hard Drives
Maxtor 500 Gb - 7000Rpm
Try removing your codec packs. Windows already has most of the codecs you need. Unless you are using Apple or open source (e.g. OGG), you do not need a third-party codec pack.
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
If the files play from the cd and not from your hard drive it cannot be a codec problem. It would have to be a file structure problem. Download Mediainfo (MediaInfo - Download) to check the structural integrity of the media files that you copied from the cd to your hard drive.
 

My Computer My Computer

At a glance

Windows 7
OS
Windows 7
work perfectly in other 32/64 bit machines...
 

My Computer My Computer

At a glance

Windows 7 ultimate 64Intel i7 - 8608 GbATI HD 5770
OS
Windows 7 ultimate 64
CPU
Intel i7 - 860
Motherboard
ASUS P7P55DPro
Memory
8 Gb
Graphics Card(s)
ATI HD 5770
Sound Card
On Board
Monitor(s) Displays
Lcd Grundig 101"
Hard Drives
Maxtor 500 Gb - 7000Rpm
Wait, the above post gave me an idea: the files are corrupting en route from USB to HD. Try transferring another file from the USB drive to your hard drive. Is it readable?
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Yes, word, excell and pdf files are ok
 

My Computer My Computer

At a glance

Windows 7 ultimate 64Intel i7 - 8608 GbATI HD 5770
OS
Windows 7 ultimate 64
CPU
Intel i7 - 860
Motherboard
ASUS P7P55DPro
Memory
8 Gb
Graphics Card(s)
ATI HD 5770
Sound Card
On Board
Monitor(s) Displays
Lcd Grundig 101"
Hard Drives
Maxtor 500 Gb - 7000Rpm
Funny. Try using Teracopy to transfer the mp3s over.
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Lets try a different player. I recommend GOM player , please download this and see if it plays your files, this will tell us if the problem is your current player.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 bitIntel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz8 GB KingstonNvidia GeForce 9600GT
Computer Manufacturer/Model Number
Custom Hack job
OS
Windows 7 Ultimate 64 bit
CPU
Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz
Motherboard
GigaByte EP45-UD3
Memory
8 GB Kingston
Graphics Card(s)
Nvidia GeForce 9600GT
Sound Card
Soundblaster Audigy
Monitor(s) Displays
AOC x2 22"
Hard Drives
2 x Samsung 500GB (RAID)
2 x Samsung 2TB
1 x WD Green 2TB
1 x Seagate 1TB
1 x Samsung 500GB
PSU
Thermaltake QFan 750W
Case
CM Scout Gaming
Cooling
Coolermaster V10
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wireless Optical 2000
Internet Speed
320
Other Info
Winfast PVR2000CP
LG DVD-RAM DVD/RW/DL Super Multi
Linksys WMP300Nx2 Wireless Adapter
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