W7 and printer difficulties

[Hl14]

Hello,

I changed recently my computer and try to install my printer Lexmark Z1400. Found the driver on the web (the 64 one) but I get a yellow indicator submitting a problem on the icon of the printer. It is impossible to do anything with this icon and when I try to solve the problem, Windows tell me "no problem found".

Got an idea ? Thank you, Hl14

 

[mikedl]

Hi, HL14.

Let's start with the easy stuff; is the printer connected to the computer and turned on?

Also, have a look here and here.

 

[Hl14]

Not really, connected by wifi, green light on

 

[mikedl]

Have you tried the reset (see the first link in my post above) and then reconfigure the printer using either the Wireless Setup Utility or re-installing the printer drivers?

 

[Hl14]

1. Tried a ping, with IP adress printed by printer : send 4, received 4 : looks ok ?

2. When I try to install printer, with IP adress, an error occur "driver not installed, error 0x00000002"

Thanks for help