W7 Freezes when any USB plugged in!

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Hello all, when ever I plug in any USB device (My mouse and keyboard i haven't removed so they don't start this problem) being a flash drive to a 300gb hard drive instantly freezes the computer and it can no longer function without a restart. That's all i can tell you...
 

My Computer My Computer

At a glance

Windows 7 64-bitIntel Pentium Dualcore E5200 @ 2.5GHz4gbRadeon HD4670
OS
Windows 7 64-bit
CPU
Intel Pentium Dualcore E5200 @ 2.5GHz
Motherboard
Gigabyte EG31M-S2
Memory
4gb
Graphics Card(s)
Radeon HD4670
Sound Card
ATI HDMI Audio
Monitor(s) Displays
24" Benq G2411HD
Screen Resolution
1920x1080
Hard Drives
WDC WD5000AACS-00G8B1 ATA Device 500Gb
External WD 1TB
Case
CoolerMaster
Keyboard
Razer Lycosa
Mouse
Razer Deathadder
Internet Speed
8000k bits p/s
First question: are all your drivers up to date?
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
All devices are plug and play...
 

My Computer My Computer

At a glance

Windows 7 64-bitIntel Pentium Dualcore E5200 @ 2.5GHz4gbRadeon HD4670
OS
Windows 7 64-bit
CPU
Intel Pentium Dualcore E5200 @ 2.5GHz
Motherboard
Gigabyte EG31M-S2
Memory
4gb
Graphics Card(s)
Radeon HD4670
Sound Card
ATI HDMI Audio
Monitor(s) Displays
24" Benq G2411HD
Screen Resolution
1920x1080
Hard Drives
WDC WD5000AACS-00G8B1 ATA Device 500Gb
External WD 1TB
Case
CoolerMaster
Keyboard
Razer Lycosa
Mouse
Razer Deathadder
Internet Speed
8000k bits p/s
What about your device manager any conflicts? This sounds like a driver problem. Have you looked at the event logs?
 

My Computer My Computer

At a glance

Windows 7 Ulti. x64AMD Phenom 8450 triple-core 2.10 ghz4GBATI Radion HD 3200
Computer Manufacturer/Model Number
Gateway GT5692
OS
Windows 7 Ulti. x64
CPU
AMD Phenom 8450 triple-core 2.10 ghz
Memory
4GB
Graphics Card(s)
ATI Radion HD 3200
Monitor(s) Displays
Gateway FPD1775W
Screen Resolution
1280x720
Hard Drives
465.6613 Gibibytes
How can i access the event logs? I also went into device manager and apparantly everything is up-to-date.
 

My Computer My Computer

At a glance

Windows 7 64-bitIntel Pentium Dualcore E5200 @ 2.5GHz4gbRadeon HD4670
OS
Windows 7 64-bit
CPU
Intel Pentium Dualcore E5200 @ 2.5GHz
Motherboard
Gigabyte EG31M-S2
Memory
4gb
Graphics Card(s)
Radeon HD4670
Sound Card
ATI HDMI Audio
Monitor(s) Displays
24" Benq G2411HD
Screen Resolution
1920x1080
Hard Drives
WDC WD5000AACS-00G8B1 ATA Device 500Gb
External WD 1TB
Case
CoolerMaster
Keyboard
Razer Lycosa
Mouse
Razer Deathadder
Internet Speed
8000k bits p/s
type event logs in start/ search
 

My Computer My Computer

At a glance

Windows 7 Ulti. x64AMD Phenom 8450 triple-core 2.10 ghz4GBATI Radion HD 3200
Computer Manufacturer/Model Number
Gateway GT5692
OS
Windows 7 Ulti. x64
CPU
AMD Phenom 8450 triple-core 2.10 ghz
Memory
4GB
Graphics Card(s)
ATI Radion HD 3200
Monitor(s) Displays
Gateway FPD1775W
Screen Resolution
1280x720
Hard Drives
465.6613 Gibibytes
Got it, now you want me to plug in the device (External Harddive)?
 

My Computer My Computer

At a glance

Windows 7 64-bitIntel Pentium Dualcore E5200 @ 2.5GHz4gbRadeon HD4670
OS
Windows 7 64-bit
CPU
Intel Pentium Dualcore E5200 @ 2.5GHz
Motherboard
Gigabyte EG31M-S2
Memory
4gb
Graphics Card(s)
Radeon HD4670
Sound Card
ATI HDMI Audio
Monitor(s) Displays
24" Benq G2411HD
Screen Resolution
1920x1080
Hard Drives
WDC WD5000AACS-00G8B1 ATA Device 500Gb
External WD 1TB
Case
CoolerMaster
Keyboard
Razer Lycosa
Mouse
Razer Deathadder
Internet Speed
8000k bits p/s
Plugged it in, the pc instantly froze (does not respond to key presses and mouse movement)...

Restarting pc now, if i leave it plugged in the pc freezes before I can even log in. it stops on a black screen thats just before the login screen.
 

My Computer My Computer

At a glance

Windows 7 64-bitIntel Pentium Dualcore E5200 @ 2.5GHz4gbRadeon HD4670
OS
Windows 7 64-bit
CPU
Intel Pentium Dualcore E5200 @ 2.5GHz
Motherboard
Gigabyte EG31M-S2
Memory
4gb
Graphics Card(s)
Radeon HD4670
Sound Card
ATI HDMI Audio
Monitor(s) Displays
24" Benq G2411HD
Screen Resolution
1920x1080
Hard Drives
WDC WD5000AACS-00G8B1 ATA Device 500Gb
External WD 1TB
Case
CoolerMaster
Keyboard
Razer Lycosa
Mouse
Razer Deathadder
Internet Speed
8000k bits p/s
Did this encloser work on another pc or install?
 

My Computer My Computer

At a glance

Windows 7 Ulti. x64AMD Phenom 8450 triple-core 2.10 ghz4GBATI Radion HD 3200
Computer Manufacturer/Model Number
Gateway GT5692
OS
Windows 7 Ulti. x64
CPU
AMD Phenom 8450 triple-core 2.10 ghz
Memory
4GB
Graphics Card(s)
ATI Radion HD 3200
Monitor(s) Displays
Gateway FPD1775W
Screen Resolution
1280x720
Hard Drives
465.6613 Gibibytes
Works fine on my W7 laptop I am talking to you on right now.
Log Name: Application
Source: Windows Error Reporting
Date: 28/10/2009 6:47:07 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Kyle-PC
Description:
Fault bucket 127851085, type 5
Event Name: ShellBrowserCancel
Response: Not available
Cab Id: 0

Problem signature:
P1: {FBEB8A05-BEEE-4442-804E-409D6C4515E9}
P2: Local
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:

Attached files:
C:\Users\Kyle\AppData\Local\Temp\WERDC79.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Kyle\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppHang_{FBEB8A05-BEEE-4_a5a9b3385cb701f34b3232a38913e74696a11_0defe7ee

Analysis symbol:
Rechecking for solution: 0
Report Id: e1a0c0c3-c339-11de-ac29-001fd0953516
Report Status: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-10-27T20:47:07.000000000Z" />
<EventRecordID>1487</EventRecordID>
<Channel>Application</Channel>
<Computer>Kyle-PC</Computer>
<Security />
</System>
<EventData>
<Data>127851085</Data>
<Data>5</Data>
<Data>ShellBrowserCancel</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>{FBEB8A05-BEEE-4442-804E-409D6C4515E9}</Data>
<Data>Local</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Kyle\AppData\Local\Temp\WERDC79.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Kyle\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppHang_{FBEB8A05-BEEE-4_a5a9b3385cb701f34b3232a38913e74696a11_0defe7ee</Data>
<Data>
</Data>
<Data>0</Data>
<Data>e1a0c0c3-c339-11de-ac29-001fd0953516</Data>
<Data>0</Data>
</EventData>
</Event>

Not 100% positive this is from me plugging in the USB but im going to do another test to see if it happens again.

Plugging in and restarting 1 more time suggests this is not the error.

Going to uninstall all usb drivers and see if that helps.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 64-bitIntel Pentium Dualcore E5200 @ 2.5GHz4gbRadeon HD4670
OS
Windows 7 64-bit
CPU
Intel Pentium Dualcore E5200 @ 2.5GHz
Motherboard
Gigabyte EG31M-S2
Memory
4gb
Graphics Card(s)
Radeon HD4670
Sound Card
ATI HDMI Audio
Monitor(s) Displays
24" Benq G2411HD
Screen Resolution
1920x1080
Hard Drives
WDC WD5000AACS-00G8B1 ATA Device 500Gb
External WD 1TB
Case
CoolerMaster
Keyboard
Razer Lycosa
Mouse
Razer Deathadder
Internet Speed
8000k bits p/s
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