Solved W7 Prof. 32 bit Windows Update errors: 0x800b0100 and 9C47

D

dbstorm

New member
Local time
11:24 AM
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6
Hi, I'm having trouble installing this updates:

Update KB2454826:--> Error: 800B0100
SP1 for Windows 7 Professional 32bit:--> Error: 0x800b0100
Internet Explorer 9 for Windows 7:--> Error: 9C47

I've run System Update Readiness, and SFC Scan, no positive results...

Really tired of these update issues, please, can you help me?
 

My Computer My Computer

At a glance

Windows 7 professional 32 bits
OS
Windows 7 professional 32 bits

My Computer My Computer

At a glance

Windows 8 Pro x64/Windows Vista Ultimate x86 SP2Intel Core 2 Duo @ 2.66GHz/Intel Core 2 Duo @...8.00 GB/4.00 GBGeForce 2.0 GB/Onboard Intel
Computer Manufacturer/Model Number
Custom/ Cheap Sony VAIO
OS
Windows 8 Pro x64/Windows Vista Ultimate x86 SP2
CPU
Intel Core 2 Duo @ 2.66GHz/Intel Core 2 Duo @1.83 GHz
Memory
8.00 GB/4.00 GB
Graphics Card(s)
GeForce 2.0 GB/Onboard Intel
Sound Card
Onboard/Onboard
Monitor(s) Displays
Dell 23 Inch/Laptop Display
Screen Resolution
1920x1080/1280x800
Internet Speed
Slow...
There's not sign of a CheckSUR report in the files you uploaded?
Please run the tool again, and post the CheckSUR.log and CheckSUR.persist.log files.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
You're right, thanks Noel.
I have re-upload the file CBS.zip
 

My Computer My Computer

At a glance

Windows 7 professional 32 bits
OS
Windows 7 professional 32 bits
That looks simple enough :)
Here's the cause of your problems....
Code: 
Unavailable repair files:
 servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.mum
 servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.mum
 servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.mum
 servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.mum
 servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.mum
 servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.mum
 servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~x86~~6.1.2.0.mum
 servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~x86~~6.1.2.0.mum
 servicing\packages\Package_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.mum
 servicing\packages\Package_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.mum
 servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.cat
 servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.cat
 servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.cat
 servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.cat
 servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.cat
 servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.cat
 servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~x86~~6.1.2.0.cat
 servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~x86~~6.1.2.0.cat
 servicing\packages\Package_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.cat
 servicing\packages\Package_for_KB2454826~31bf3856ad364e35~x86~~6.1.2.0.cat

I'll find the relevant files and post a fix protocol for you in an hour or so.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
That was easier than I expected :)

I've uploaded a file - dbsxx.zip - to my SkyDrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder dbsxx in the same place.
Open this folder - there should be one folder inside (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I already did, here are the files.
 

My Computer My Computer

At a glance

Windows 7 professional 32 bits
OS
Windows 7 professional 32 bits
You missed the fix in post #6 :)
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
:confused: The logs are updates, I did everything you say in post # 6, but doesn´t work.

I copied and pasted the files in the folder C: \ Windows \ Temp \ CheckSUR \ Servicing \ Packages. and then
I have run SUR tool again.

Can there be a mistake in the file names?, I've noticed that don´t match. The log files are named ...x86
.... but the files that you sent me are named ... amd64 ....

(Sorry for my poor English).
 

My Computer My Computer

At a glance

Windows 7 professional 32 bits
OS
Windows 7 professional 32 bits
Oh B&GG%R!
You're right! - sorry - back in 10 minutes or so :)
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
OK - I've uploaded the proper files now :)
Please use the same procedure after deleting the old files.

Sorry for the confusion!
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
OK, thanks again Noel.

I did the same with the new files.

Here are the results:
 

My Computer My Computer

At a glance

Windows 7 professional 32 bits
OS
Windows 7 professional 32 bits
Great! - that's sorted the CheckSUR errors :)

Try going to Windows Updates now, and run a manual Check for Updates, and update from there.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
:D Now everything is perfect, updates made correctly. Fantastic.
Very grateful for your help, Noel, you're a great.
Thanks also to Junebug.
 

My Computer My Computer

At a glance

Windows 7 professional 32 bits
OS
Windows 7 professional 32 bits
You're welcome.
Good luck.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
hi there, i think im having the same problems but im not as computer smart as ya'll lol. anyways, im getting a message pop up when i try to install updates for windows, they gave me a couple error codes. The first is code 80073712, and the second one is code 9c47. Could ya'll try to help me please?
 

My Computer My Computer

At a glance

windows 7 home 32 bit
OS
windows 7 home 32 bit

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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