Web Cam

[MaxVis7]

Hi,

I have a Sony Vaio with a built in Web cam that started not working today. Neither the utility that came with it or Skype could connect with it. Then I got a BSOD that said IRQL NOT LESS OR EQUAL.

Here's the data I got

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000010
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880017185D6
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\111810-44007-01.dmp
C:\Users\Max\AppData\Local\Temp\WER-61901-0.sysdata.xml


Thanks,
Max

 

[Lemur]

Welcome to SF, Max.

First please do the following:


BSOD Posting Instructions
http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[MaxVis7]

Okay thanks. I have Windows 7 x64 that was OEM. I bought the Vaio in December 2009.

 

[Lemur]

Update your video driver:
Driver c:\windows\system32\drivers\nvlddmkm.sys (8.15.11.8647, 11.03 MB (11,563,296 bytes), 8/18/2009 1:52 PM)

Update your network controller:
Driver c:\windows\system32\drivers\yk62x64.sys (11.10.6.3, 384.00 KB (393,216 bytes), 8/18/2009 1:51 PM)

Update your Atheros Wireless Lan driver:

*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+4c0c7 )

 

[MaxVis7]

Thanks for the assistance. The last driver update got rid of a problem I had with the Virtual Wifi Miniport adapter, but I could get the NVIDIA driver to work. When tried via device manager, it said it was up to date and when I tried via the NVIDIA website it said it could not find compatible software when I tried to install it. And the webcam is still not working. Any ideas?

 

[tezlewis]

Uninstall the webcam from device manager and reboot. it will be listed in Imaging devices!