Website Failed To Run

[HelpMe7]

I'm trying to log into askmehelpdesk.com and I keep getting a yellow banner on the top.... an add-on for this website failed to run. Check the security settings in internet options for potential conflicts. I've tried adding the website to my "safe" website list. I don't know what to do.

Please Help,
Scott

 

[Tews]

have you tried using a different browser??

 

[HelpMe7]

No. I just tried FireFox and it worked. Is there a way I can fix it in IE8?

 

[FZ21Z]

Works fine for me, try clearing your history and see if that helps.

EDIT: Are you using 32bit or 64bit I.E?

 

[HelpMe7]

Did that already.

 

[Ajulian]

Download Ccleaner and try to make a clean in your temporary files, this may help.
Try to install the IE8 again, and verify the level of security of the browser and set to "default"

 

[HelpMe7]

thanks

 

[Ajulian]

let us know if you solve your problem

 

[HelpMe7]

No, CCleaner didn’t work. It’s no big deal. Thank you though for all your help.

 

[Ajulian]

Try to use FixWin
Download the Attachement
- Run FixWin
- Go to Internet & Connectivity
- Reset internet explorer settings to default configuration

let us know if it works for you

 

[HelpMe7]

I tried to SAVE & Run and it tries to open in RealPlayer. I tried to download something else to see if it was going to RealPlayer, and it didn't.

 

[gladson1976]

I'm trying to log into askmehelpdesk.com and I keep getting a yellow banner on the top.... an add-on for this website failed to run. Check the security settings in internet options for potential conflicts. I've tried adding the website to my "safe" website list. I don't know what to do.

Please Help,
Scott

what's your IE8 security settings ?
Internet Options -> Security

EDIT: works fine for me in IE8. Security -> Medium