Solved Weird blue screen and unable to access laptop after attempting update

[MisterL]

Earlier today my laptop was a little bit slow so I decided to restart it. I saw that the Windows Update icon in the notifications area said my updates were about 70% complete and wondered if restarting would have a negative affect. I decided to restart it anyway and before my laptop could shut down, I saw the "Installing Updates" screen. Once all 117 updates had been installed, the "Configuring Updates" screen appeared but it was stuck on 15% for almost an hour. So I held down the power button til my pc shut down. When I booted up again the blue screen from the attachment appeared after the Windows logo. I tried booting up in Safe Mode but the same screen popped up. System Repair suggested I System Restore but that failed because apparently the restore point that was created just before I started the updates was either corrupted or deleted. And that was the only restore point I had. Image Recovery wont work either since I've never made a system image before. So now I have no way of even accessing my laptop to find out whats wrong

 

[Megahertz07]

Tell us the recent laptop story.
How come it had so many updates to be installed (117)?

 

[MisterL]

For the 4 months that we've had WiFi here at my house, my laptop has had a problem with installing updates. When the "Configuring updates" screen would show, it would stay on a specific percentage for literally hours. One night I plugged in my laptop and started the updates. But when I looked again the next morning there wasn't a single percent of progress since the night before. From then on I decided that installing updates was gonna be a waste of time if this was what was gonna happen every single time. So I guess that's why the available updates just started piling up.

 

[mjs17]

If you wait a long time between updates (noted: 117 updates were installed) it can take a very long time to complete the process. That is why Windows makes the point to "not turn off the computer" during this time (to avoid this kind of problem). I would have let the thing run for many many hours (as long as it needs). Since you have access to "System Repair" why not do a restore using the restore point prior to the last update that you interrupted (and apparently corrupted)? You may lose a lot of your software history but at least you can see if this will be better than reinstalling the O.S. -- because outside of finding a restore point that helps you get a successful boot-up and absent a system image you may have no other recourse than to re-install Windows.

 

[SIW2]

If you have the installtion media, or a "system repair disc" - you can boot that.

Then use the command prompt to try and roll back the stuck updates

First find the drive letter of your windows partition as seen from the booted media. This is important because it might not be C.

If you have the usual 100mb system partition , the windows partition will probably be assigned D by the booted media

Then open cmd prompt and type:

dism.exe /image:\ /cleanup-image /revertpendingactions

 

[SIW2]

Computer type Laptop
System Manufacturer/Model Number Packard Bell EasyNote TE11HC
OS Windows 7 Ultimate x64
CPU Intel Celeron CPU B820 @ 1.70GHz 1.70GHz
Memory 2 GB DDR3
Graphics Card Intel HD Graphics

I wouldn't recommend running 64 bit windows with only 2gb ram.

Either install 32 bit win 7, or add some ram.