Weird laptop display problems

piattj

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I have a Sony Vaio laptop from a friend. It has a weird display problem. The colours are all wrong - pinks, blues greens, text is indistinct, swirly coloured lines prevent the screen content being read easily.
If I connect an external monitor, the display on that is fine. This suggests that the mobo/GPU is fine.
An odd twist is that, if I start up a CMD screen, THAT part of the display is fine on the laptop screen - a rectangle window of clarity on a desktop of swirly, miscoloured screen. Odd.
If I THEN plug in the external monitor the display is still ok on the external but the CMD screen THEN takes on the same faulty display characteristics of the rest of the screen. The CMD windows returns to normal if I disconnect the external mon.
Any pointers? I'm guessing inverter or bad connector but, before I strip it down, any thoughts?
Thanks
 

My Computer

Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Pro 64 bit
CPU
Intel i5 760
Motherboard
ASUS P7P55D-E PRO
Memory
4GB DDR3 (2 x 2GB Corsair
Graphics Card(s)
Gigabyte GTX 460
Sound Card
Asus DX
Monitor(s) Displays
BENQ HDMI
Hard Drives
128GB SSD
+ Seagate 500GB SATA
PSU
Lian-Li Extreme 650W PSU
Case
Lian-Li PC60FNWX
Cooling
2 x chassis fans; Thermalright MUX-120 CPU cooler
Internet Speed
34Mb/sec
Some thing to try first:

  • Enter the BIOS Settings. Is the display OK there?
  • Boot into Safe Mode. Same problem in Safe Mode?
  • Completely uninstall the graphics drivers and all graphics related software, reboot, allow Windows to install it's generic driver, reboot, then install the graphics driver clean (which you have downloaded and have on hand, of course).
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
The problem is still evident when in BIOS and also after booting into safe mode. Careful inspection shows that the CMD windows (although I thought it immune from the problem) is also affected but much less evident. But the problem in the CMD windows DOES get worse when you plug in an external monitor....
I guess the above rules out a graphics driver problem.
Likely a HW problem. Any thoughts?
A better description of the problem would be: blurred text, unusual colours, flickering pixels, random green pixel dots across the screen, "smearing" is the right word for the general look of the screen...
Thanks for any advice...
 

My Computer

Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Pro 64 bit
CPU
Intel i5 760
Motherboard
ASUS P7P55D-E PRO
Memory
4GB DDR3 (2 x 2GB Corsair
Graphics Card(s)
Gigabyte GTX 460
Sound Card
Asus DX
Monitor(s) Displays
BENQ HDMI
Hard Drives
128GB SSD
+ Seagate 500GB SATA
PSU
Lian-Li Extreme 650W PSU
Case
Lian-Li PC60FNWX
Cooling
2 x chassis fans; Thermalright MUX-120 CPU cooler
Internet Speed
34Mb/sec
I think your display has bit the dust since an external one works fine. There could be a partial broken connection to the screen too.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
I agree. A badly seated ribbon cable connection to the display screen or a pinched or broken ribbon cable is very possible. If the display screen was subject to a shock or drop it could be the screen itself.

Does not sound like the inverter. They normally power the back light. When they go bad the screen goes dark, not pixelated or smeared.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
Thanks. Will report back following stripdown!
 

My Computer

Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Pro 64 bit
CPU
Intel i5 760
Motherboard
ASUS P7P55D-E PRO
Memory
4GB DDR3 (2 x 2GB Corsair
Graphics Card(s)
Gigabyte GTX 460
Sound Card
Asus DX
Monitor(s) Displays
BENQ HDMI
Hard Drives
128GB SSD
+ Seagate 500GB SATA
PSU
Lian-Li Extreme 650W PSU
Case
Lian-Li PC60FNWX
Cooling
2 x chassis fans; Thermalright MUX-120 CPU cooler
Internet Speed
34Mb/sec
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