Weird problem with Windows starting and hard drives dissapearing

N

Nabukodonosor

New member
Local time
9:48 PM
Messages
21
So, I have this problem, and it happens once in a while, maybe once a month. One of my hard drives stops working, it's like it gets deattached. For example, today I noticed that my download is limited to 9kB/s, what ever I tried to download. Then I noticed that when I try to access the hard drive, it's very slow. Then, I tried restarting my computer but that didn't work. And it never does. Even unplugging it from power didn't work. That works sometimes. I had to unplug my sata cable from the motherboard and plug it in another slot. That works. But the next time it happens, it will happen in this sata slot.

But last few days, whenever I restart my computer, even when I don't have that problem with my hard drive, I notice that it hangs on the post screen several more seconds and then it hangs on Windows 7 logo screen forever. I then have to unplug it from power and restart it again, and it works then. I checked all my hard drives with HD sentinel and couple more applications and no problems there. I've changed several sata cables, all new, and the problem persists.

Any idea what could cause this issue?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit
Computer type
PC/Desktop
OS
Windows 7 Ultimate 32bit
First thoughts
Is the OS on the primary partition, W7 hates being in second place.
If your specs are correct is there a 32/64 bit conflict.
Could be your RAM have you run Memtest (X8 passes)

And Marjan if this is the same comp that youve requested help for in the BSOD forum
run this tool, copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012

NO FURTHER HELP can be provided until you do so

Roy
 

My Computer My Computer

At a glance

W7 home premium 32bit/W7HP 64bit/w10 tp insid...E5300 dual core3gbNvidia Geforce 7100 Nforce 630i
Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
It's on my SSD, primary.

It's a Windows 7 Ultimate 64bit. A don't know what conflict do you mean.

I ran 27 passes on both of my rams and they are solid.



Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-DCCC8-DG6GF-4B6W2
Windows Product Key Hash: +qIQUl1F0LPVcEW7kUc9iC0GP0s=
Windows Product ID: 00426-383-6553011-06158
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {288F61A6-CA20-4C9D-9DA4-85F4DCE3A586}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.160121-1718
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Allowed
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{288F61A6-CA20-4C9D-9DA4-85F4DCE3A586}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4B6W2</PKey><PID>00426-383-6553011-06158</PID><PIDType>5</PIDType><SID>S-1-5-21-3963463657-2952165396-3937324970</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>FD</Version><SMBIOSVersion major="2" minor="7"/><Date>20130204000000.000000+000</Date></BIOS><HWID>52983B07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: c619d61c-c2f2-40c3-ab3f-c5924314b0f3
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00212-383-655301-00-1033-7601.0000-2322016
Installation ID: 008483721946398931844626648136777835436965348662729732
Processor Certificate URL: [url=http://go.microsoft.com/fwlink/?LinkID=88338]SpcService Web Service[/url]
Machine Certificate URL: [url=http://go.microsoft.com/fwlink/?LinkID=88339]RacService Web Service[/url]
Use License URL: [url=http://go.microsoft.com/fwlink/?LinkID=88341]UseLicenseService Web Service[/url]
Product Key Certificate URL: [url=http://go.microsoft.com/fwlink/?LinkID=88340]PkcService Web Service[/url]
Partial Product Key: 4B6W2
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 25.Sep.2016. 5:20:57 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OgAAAAIAAQABAAEAAQADAAAABQABAAEACraotRU/ViO4QuKmAIp39oqbUNTWWTpgWJvC/nKKvkF2Mg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  MCFG			ALASKA		A M I
  FPDT			ALASKA		A M I
  SSDT			AMD   		POWERNOW
  MATS			ALASKA		A M I
  IVRS			AMD  		RD890S
  BGRT			ALASKA		A M I
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit
Computer type
PC/Desktop
OS
Windows 7 Ultimate 32bit
Hi Marjan,
your OS is activated but not registered,
please run KB971033, rerun the tool.

Roy
 

My Computer My Computer

At a glance

W7 home premium 32bit/W7HP 64bit/w10 tp insid...E5300 dual core3gbNvidia Geforce 7100 Nforce 630i
Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
OK, here you go. This time I got some error when copying in MGADiag tool.

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-DCCC8-DG6GF-4B6W2
Windows Product Key Hash: +qIQUl1F0LPVcEW7kUc9iC0GP0s=
Windows Product ID: 00426-383-6553011-06158
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {C863DA32-2FB5-439D-A3DC-EDD07DE0B03F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.160121-1718
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Allowed
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C863DA32-2FB5-439D-A3DC-EDD07DE0B03F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4B6W2</PKey><PID>00426-383-6553011-06158</PID><PIDType>5</PIDType><SID>S-1-5-21-3963463657-2952165396-3937324970</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>FD</Version><SMBIOSVersion major="2" minor="7"/><Date>20130204000000.000000+000</Date></BIOS><HWID>52983B07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: c619d61c-c2f2-40c3-ab3f-c5924314b0f3
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00212-383-655301-00-1033-7601.0000-2322016
Installation ID: 008483721946398931844626648136777835436965348662729732
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 4B6W2
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 25.Sep.2016. 5:45:31 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OgAAAAIAAQABAAEAAQADAAAABQABAAEACraotRU/ViO4QuKmAIp39oqbUNTWWTpgWJvC/nKKvkF2Mg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  MCFG			ALASKA		A M I
  FPDT			ALASKA		A M I
  SSDT			AMD   		POWERNOW
  MATS			ALASKA		A M I
  IVRS			AMD  		RD890S
  BGRT			ALASKA		A M I
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit
Computer type
PC/Desktop
OS
Windows 7 Ultimate 32bit
Hi Marjan,
that got rid of most of the errors,
can you now run
CHKDSK C: /R

SFC /SCANNOW

Roy
 

My Computer My Computer

At a glance

W7 home premium 32bit/W7HP 64bit/w10 tp insid...E5300 dual core3gbNvidia Geforce 7100 Nforce 630i
Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
OK, so my system SSD, not my hard drives? OK, it's scheduled for my next restart. I have to re-activate my windows now for some reason.

SFC found some errors and will repair them upon restart.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit
Computer type
PC/Desktop
OS
Windows 7 Ultimate 32bit
Chkdsk didn't find anything. SFC didn't solve anything. I have to restart my computer last couple of hours 7-8 times, and everytime I had to power it off on the on/off button on my PSU.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit
Computer type
PC/Desktop
OS
Windows 7 Ultimate 32bit
It happened again! :( One of my virtual machines was on that hard drive and while I was working on it it freezed, and all Windows went stupid, so I had to force shut it down. Any ideas pleeeease?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit
Computer type
PC/Desktop
OS
Windows 7 Ultimate 32bit
It could be a drive controller issue.
You may need to get a new/replacement drive.

Can you successfully run your machine with only the System drive connected?
 

My Computer My Computer

At a glance

W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, ...AMD Phenom II x6 1100T, 3.3 GHz12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2G...NVIDIA GeForce GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
n/a
OS
W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
CPU
AMD Phenom II x6 1100T, 3.3 GHz
Motherboard
ASUS M4A88T-M/USB3 (AM3)
Memory
12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2GB x 2)
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
Realtek?
Monitor(s) Displays
Samsung S23B350
Screen Resolution
1920x1080
Hard Drives
WD Green 2TB (SATA), WD Green 3TB (SATA), WD Blue 4TB (SATA), WD Blue 6TB (SATA)
PSU
Cooler Master
Case
Antec GX300 Tower
Cooling
3x Antec TRICOOL 120mm Fans
Mouse
Wired Optical
Internet Speed
DSL
Antivirus
Avast
Browser
Pale Moon (64 bit)
Other Info
2018-12-27 Upgraded HDDs
2015-12-10 Upgraded case, graphics card, storage
2015-08-15 Upgraded motherboard & RAM
2015-07-15 Upgraded LM17.1 to LM17.2
Sure. Why?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit
Computer type
PC/Desktop
OS
Windows 7 Ultimate 32bit
If you only experience issues when you connect the HDD, it would tend to suggest that the HDD is faulty.

Can you connect the HDD to another PC to see if that PC starts to exhibit the same issues?
If this PC doesn't display any problems it may be the motherboard in your PC.

Another possibility is that the cables connecting the HDD to the motherboard (and/or power supply) may be damaged internally.

I had an issue a few years ago where my PC was taking ages to boot.
It turned out that the power cable plug connected to one of my optical drives was defective (i.e. jiggling the power cable caused the drive to lose power).
 

My Computer My Computer

At a glance

W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, ...AMD Phenom II x6 1100T, 3.3 GHz12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2G...NVIDIA GeForce GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
n/a
OS
W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
CPU
AMD Phenom II x6 1100T, 3.3 GHz
Motherboard
ASUS M4A88T-M/USB3 (AM3)
Memory
12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2GB x 2)
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
Realtek?
Monitor(s) Displays
Samsung S23B350
Screen Resolution
1920x1080
Hard Drives
WD Green 2TB (SATA), WD Green 3TB (SATA), WD Blue 4TB (SATA), WD Blue 6TB (SATA)
PSU
Cooler Master
Case
Antec GX300 Tower
Cooling
3x Antec TRICOOL 120mm Fans
Mouse
Wired Optical
Internet Speed
DSL
Antivirus
Avast
Browser
Pale Moon (64 bit)
Other Info
2018-12-27 Upgraded HDDs
2015-12-10 Upgraded case, graphics card, storage
2015-08-15 Upgraded motherboard & RAM
2015-07-15 Upgraded LM17.1 to LM17.2
I will try the power cables thing, that's the only thing I can try. I don't have another pc to try my hard drive on it.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit
Computer type
PC/Desktop
OS
Windows 7 Ultimate 32bit
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