Weird restarts (BSOD)

[zdreanta]

Hello i'm having some issues with random restarts on my computer.
windows 7 ultimate x64:
i7 2600k clocked at 4.5 ghz / gtx 480 / 8gb ram / asus mb / os installed on intel SSD

I've attached the output of Windows_NT6_BSOD_v3.03_jcgriff2 and i would really appreciate if anyone could tell me what component is causing my computer to crash.

Thank you in advance,
Zdreanta

Edit:

I'd like to add that i do not have any BSOD error message , last time it happened computer restarted automatically.

 

[FredeGail]

Hello zdreanta and welcome to Sevenforums!

Minidump needed

We appreciate your .zip file containing system information and health diagnoses, but we'll need your dump files in order to analyse your actual BSODs you're experiencing.

Your Minidump content should be in the folder at the path C:\Windows\Minidump. If there's no files inside, make sure minidumps are enabled by -

Go to Start, then Run, then type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery button
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.

Next time you'd experience a BSOD, a dump is supposed to be generated. When it's generated, wrap it up in a zip and upload it.

Cheers!
Frederik.

 

[zdreanta]

my apologies.

Here is the PERFMON.html

unfortunately the memory.dmp file is 400mb in size. Is there any way i could help deliver it to you ?

PS: memory.dmp was located in "C:\Windows"

Thanks.
Zdreanta

 

[zdreanta]

I managed to compress it using winrar to ~78mb, still can't upload it on forums.

Thanks,
Zdreanta.

 

[FredeGail]

I managed to compress it using winrar to ~78mb, still can't upload it on forums.

Thanks,
Zdreanta.

Just upload some of them, won't have to be all.

Best Regards,
Frederik.

 

[zdreanta]

I only found one file. I will try to archive it as several smaller parts.

I'll get back to you.

Thanks.

 

[FredeGail]

Hello again,

The dump might be broken when it's finally reaching me. Do what you're used used to do to get a BSOD, and go configure to Small Dumps if you haven't already. The configuration is explained in this post if you haven't checked it-

Go to Start, then Run, then type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery button
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.

Next time you'll get the BSOD, wrap it up in the zip and upload it.

Best Regards,
Frederik.

 

[zdreanta]

I already made these settings


The files are attached in my previous post, if you manage to get them would be nice , else i've set my system as you advised and at the next bsod i'll post the info here.

Zdreanta.

 

[FredeGail]

I already made these settings


The files are attached in my previous post, if you manage to get them would be nice , else i've set my system as you advised and at the next bsod i'll post the info here.

Zdreanta.

The files are broken, it happens. Let's just wait for the next one, I'm here for the next hour.

Best Regards,
Frederik.

 

[zdreanta]

Okay , thanks for your time , see you later and keep up the good job.

Zdreanta.

 

[FredeGail]

Okay , thanks for your time , see you later and keep up the good job.

Zdreanta.

Thank you Zdreanta for keeping things informative!

Best Regards,
Frederik.

 

[zdreanta]

Hello , i've got another bsod, this time i managed to save the minidump file. re-ran the procedure in order to post here.

From what i've been reading it seems the issue lies with the hardware.

Attached you will find a picture taken with my phone at the time the error happened.

Thank you,
Zdreanta

 

[zdreanta]

Anyone could please help me with this issue ?

Thanks,
Zdreanta

 

[FredeGail]

Hello zdreanta and welcome back.

BSOD Analyse

You have had some issues with your Processor Cache, a problem related to your Intel CPU. First of all I'd suggest you to make sure that your CPU is connected all the way in. Open your case, plug out the fan, give the CPU and the fan a blow, and install everything back in. Also make sure that your fan is connected all the way in, and isn't in any way loose.

When you've done that, I'd suggest you to do a Stress Test using Prime. Details below.

http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html

Summary

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007867028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007867028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.

This would be our first step.

Best Regards,
Frederik.

 

[zdreanta]

I've reset the OC options so the proc settings are stock now , ran prime for ~5 hours while playing diablo3 / ~ 20 websites opened in chrome - nothing happened so far.

Proc reached 72 degrees Celsius max and right now it's stable between 69-71 degrees C
GPU also at ~70 degrees
MB constant at 36.

Ran intel's stress test / disagnostic all went fine.

Should i further investigate into the SSD ? Going to do a firmware update and let you know what happens in the next few days , will try to set back the proc OC and see what's really causing this bsod.


Thank you again for your assistance,
Zdreanta.

 

[FredeGail]

If there's any firmware available on your SSD, I'd recommend getting it. SSD firmware and general storage drivers, can be a BSOD causer.

Best Regards,
Frederik.