Western Digital Black WD1002FAEX Health bad

[cgentil]

Hi,

Yesterday I was using Defraggler from piriform to do a defrag, and I suddenly got a Disk Health: bad, and checked SMART, and all was 0, all SMART attributes was with error and bad, temperature was 0º (of course incorrect) a new disk with about 1 year and half, then I canceled the defrag and only have done a chkdsk (just chkdsk) on restart, then it took too much time, but at this time when I opened Defraggler, and I checked the Disk Health: good, also all SMART attributes was right.

It was a bug?

I think so because I was running Norton 360 Scheduled malware search and Defraggler simultaneously.

Then I put the WD diagnostic tool running, and done a quick test and extended test and I got all tests OK and passed.

Well, I let you 7 screenshots and please analyze this and say me if all is ok, and if all SMART attributes are there and OK or is someone attribute missing, or I should take it to warranty.

Defraggler:

http://gyazo.com/78937a5bc2f33ecc6ffb120cf58918ac.png

http://gyazo.com/2d5edfd7ecd060ebb389ecc533787733.png

Speccy:

http://gyazo.com/8c53fc81cf0dde9248f3fe822b2b68ff.png

http://gyazo.com/58ac447cdba7f2a045d24cccf1cfaf6e.png

WD Diagnost tool:

http://gyazo.com/97808d7c7dd9581129a089eefbcd2426.png

HD Sentinel:

http://gyazo.com/66148ffd5a76e07f5fb2dee84bf4e42c.png

http://gyazo.com/6c751bf0385fbe4a987be3e50e4a776a.png

Thank you.

 

[Lady Fitzgerald]

While Defraggler worked great in XP and was superior to XP's native defragger, I've found that it doesn't play well with Win 7 and caused far more problems than it corrected. It also was as slow as a dead turtle with four broken legs. Win 7's native defragger works much, much better than Defraggler and it's all I use now. I have it set on my computer to automatically defrag my HDDs (SSDs should never be defragged) every Wednesday during the wee hours (when I'm normally sawing logs). I check to see how fragmented my drives are every once in a blue moon and they are almost always at 0% (once in a while one of them may get up to a whopping 1%).

To get to Win 7's defragger, just hit the Windows key and type "defrag" (without the quotes).

 

[AddRAM]

Also check it with CrystalDisk

CrystalDiskInfo - Software - Crystal Dew World