Unfortunately, the Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE / NTKRNLMP.EXE / NTKRNLPA.EXE / NTKRPAMP.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.
Please do the following (this will not affect the analysis of the current files - but it may help later files that are acquired):
- activate/validate the Windows installation at
Genuine Microsoft Software
- run sfc.exe /scannow to replace any problem files
- open a support incident with Microsoft to see if they can fix the missing symbols issue (
Windows 7 Solution Center )
- If that doesn't fix it, then wipe the hard drive and reinstall Windows
- don't use "leaked"/torrent builds
So, let's try some old-fashioned detective work.....
First, you only have a 400 watt PSU - this is borderline for your system. Please keep as much disconnected as possible and see if that helps. If it does, then you'll have to consider replacing the PSU.
Since this is a STOP 0x1A error - please try this bootable diagnostic first:
Memory Diagnostics (read the details at the link)
Then, please remove or update these older drivers that were loaded at the time of the crash.
Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall
OR remove:
How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page:
Driver Reference
- - Driver manufacturer links are on this page:
http://www.carrona.org/drvrdown.html
Here's the older drivers. Please pay particular attention to any dated
2007 or earlier:
Code:
aksfridge.sys Mon Mar 12 11:55:15 2007 - AksFridge for Windows (Aladdin security products) - http://www.carrona.org/dvrref.html#aksfridge.sys
FsUsbExDisk.SYS Thu Sep 11 02:42:10 2008 - Teruten Content Wall Mobile Top service (assoc w/DRM) - http://www.carrona.org/dvrref.html#FsUsbExDisk.SYS
hcwPP2.sys Tue Feb 06 13:27:02 2007 - Hauppage WinTV PVR PCI II (v2) WDM Video Capture - http://www.carrona.org/dvrref.html#hcwPP2.sys
pcouffin.sys Tue Dec 05 09:39:53 2006 - low level access layer for CD devices. A part of many different CD/DVD burning programs - http://www.carrona.org/dvrref.html#pcouffin.sys
SahdIa32.sys Mon Oct 27 23:55:58 2008 - Sonic Solutions HDD Filter Driver - http://www.carrona.org/dvrref.html#SahdIa32.sys
SaibIa32.sys Mon Oct 27 23:56:02 2008 - Sonic Solutions Volume Filter Driver - http://www.carrona.org/dvrref.html#SaibIa32.sys
SaibVd32.sys Mon Oct 27 23:56:06 2008 - Sonic Solutions Virtual Disk Driver - http://www.carrona.org/dvrref.html#SaibVd32.sys
Summary of the BSOD:
Code:
[FONT=lucida console]
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Debug session time: Sun Apr 4 04:46:18.335 2010 (GMT-4)
System Uptime: 0 days 0:37:08.739
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
BUGCHECK_STR: 0x1a_41284[/FONT]
