What is wrong with my hard drive?

[laney6]

Hi,

I have been having some issues with my computer: it's been operating extremely slowly and constantly hanging/freezing. My antivirus and malwarebytes would also freeze during the scan and never complete scanning, so I think my computer might be infected with something. Someone suggested that I might have a hard drive problem, so I ran a check disk and got the following results. I can't understand what they mean, however, and was hoping somebody could tell me what these results mean. Thanks in advance for any help!




Checking file system on C:
The type of the file system is NTFS
Volume label is ACER

Adisk check has now been scheduled.
windows will now check the disk.

CHKDSK is veryifying files (stage 1 of 5)...
File record segment 101200 is unreadable.
File record segment 101201 is unreadable.
File record segment 101202 is unreadable.
File record segment 101203 is unreadable.

174336 file records processed.
File verification completed.
661 large file records processed.
4 bad file record processed.
0 EA records processed.
44 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
Deleting index entry NA00530_.WMF in index $I30 of file 97819.
Deleting index entry NA00532_.WMF in index $I30 of file 97819.
Deleting index entry NA00538_.WMF in index $I30 of file 97819.
Deleting index entry NA00784_.WMF in index $I30 of file 97819.

231272 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
174336 file SDS/SIDS processed.
Security descriptor verification completed.
28469 data files processed.
CHKDSK is verifying Usn Journal...
37101048 USN bytes processed.
Usn Journal verification completed.

CHKDSK is verifying file data (stage 4 of 5)...
windows replaced bad clusters in file 24551 of name \windows\system\NlsLexicons001a.dll.
windows replaced bad clusters in file 66419 of name \Desktop\Desktop\School\THIRDY~1\IMMUNO~1\lECTURES\LECTUR~3.PDF.
windows replaced bad clusters in file 68316 of name \windows\INSTAL~1\15910.msi.
windows replaced bad clusters in file 70654 of name \windows\winsxs\x86_MI~3.1_N\mfc90.dll
windows replaced bad clusters in file 71978 of name \PROGRA~2\WIC4A1~1\PHOTOG~1\MovieMakerCore.dll.
windows replaced bad clusters in file 82171 of name \MSOCache\ALLUSE~1\{9A394~1\Proof.en\Proof.cab.
windows replaced bad clusters in file 85064 of name \windows\INSTAL~1\5b44f9.msp.
windows replaced bad clusters in file 88692 of name \Users\******\AppData\Local\MICROS~1\WIF77B~1\Backup\new\MAIL~1.MSM.
windows replaced bad clusters in file 88695 of name \Users\******\AppData\Local\MICROS~1\WIF77B~1\Backup\new\edb00001.log.
windows replaced bad clusters in file 92865 of name \PROGRA~1\Acer\ACERER~1\cs\RECOVE~1.DLL.
windows replaced bad clusters in file 96050 of name \Users\******\Music\MASSAR~1.MP3.
windows replaced bad clusters in file 101974 of name \Users\******\Music\Desktop\Desktop\(TEXT)~1\MCAT\MCATEX~1\MC2F2C~1\10ENZY~1.MP3.
windows replaced bad clusters in file 104363 of name \windows\winsxs\WOB41B~1.164\ieframe.dll.
windows replaced bad clusters in file 118708 of name \Users\******\Pictures\IMOC29~1.JPG.
windows replaced bad clusters in file 124847 of name \windows\winsxs\AM4C5B~1.224\tcpip.sys.
windows replaced bad clusters in file 135735 of name \Users\******\Music\Desktop\Desktop\School\SECOND~1\Genetics\LED551~1.PDF.
windows replaced bad clusters in file 136054 of name \Users\******\Music\Desktop\Desktop\School\SECOND~1\RESEAR~1\RESOUR~1.PDF.
windows replaced bad clusters in file 140878 of name \windows\INSTAL~1\10c920d.msp.
windows replaced bad clusters in file 142163 of name \windows\winsxs\AMCOAA~1.183\SYSTEM~1.DLL.
174320 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
133772916 free clusters processed.
Free space verification completed.
Adding 64 bad clusters to the Bad Clusters File.
Correcting errors in the master file table's (MFT) DATA attribute.
CHKDSK discovered free space marked as allocated in the correcting errors in the volume sitmap.
Windows has made corrections to the file system.

610179415 KB total disk space
74693244 KB in 133307 files.
94828 KB in 28470 indexes.
256 KB in bad sectors.
299459 KB in use by the system.
65536 KB occupied by the log file.
535091628 KB available on disk.

4096 bytes in each allocation unit.
152544853 total allocation units on disk.
133772907 allocation units available on disk.

Windows has finished checking your disk.
Please wait while your computer restarts.

 

[Mark Phelps]

The results mean that your hard drive has bad clusters -- an indication of hardware failure. When an OS encounters bad clusters, it tries over and over to read them, eventually timing out. This causes long delays in reading from the drive.

In this case, my guess would be that the drive is failing, and the sooner you can get another drive and migrate the contents of this drive to it, the better.

 

[laney6]

Thanks a lot. Just a couple of questions though. Do you think I will lose any data because of this? How long until the hard drive completely fails?

And also, could this be the reason why malwarebytes isn't properly working on my computer? I already have a new computer but am hesitant to transfer everything over in case something is infected.

 

[LMiller7]

The symptoms you are having are very serious. Whatever is causing these bad sectors (usually unknowable) will probably cause more and they may effect your most important files. You could loose any or all of your data at any time. There is no way of knowing if or when it will fail completely. Some files are probably unrecoverable already. Backup your files now, while it is still possible.

All files of any importance need at least 1 backup copy, 2 or more backup copies if the files are of particular importance. many people have lost critical files because they did not follow this rule.

 

[laney6]

Okay. Thanks a lot

 

[carwiz]

If you're in the habit of letting the laptop battery go dead or turning it off without a Windows "shutdown", this can cause file/disk corruption too. Those files with the replaced clusters may or may not contain valid data. Windows will attempt to copy the data to the new clusters but if the data is corrupt, the file(s) have a high probability of being unreadable.

You can check the system files by running SFC /scannow from the tutorial link below. It won't check your data files but it will tell you if system files are corrupt and will attempt to correct them. Use Option Two and if it reports uncorrected errors, follow the note about running it multiple times but reboot between runs.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[Ijas619]

this problem is due to continuous power failure..... i was also having the same problem
you C drive is having problem.... if there is no important files just format it.