WHEA UNCORRECTABLE ERROR usually occurs while gaming

DutchOperative

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I have been getting this "WHEA UNCORRECTABLE ERROR" BSOD every once in a while. This almost always occurs after several hours of gaming. I have ran numerous tests (Prime95, Furmark, Memtest86) but have been unable to isolate a problem with my hardware. I have also checked to insure that all of my drivers are up to date and that my system is virus free. At this point I don't really know how to proceed and would greatly appreciate any advice. Could it be an OS issue. I am considering doing a clean install of the OS.
 
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Anyone.....anyone, Bueller......Bueller
 

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Windows 7 Professional 64bit
CPU
AMD FX 6300
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Asus m5a99fx pro r2.0
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Crucial Ballistix 2X4GB
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Sapphire r9 280X
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1 TB Western Digital Blue
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Last edited:

My Computer

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PC/Desktop
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Custom Build
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W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
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i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
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Realtek Onboard
Monitor(s) Displays
Samsung S27D390
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1920 x 1080
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240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
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Corsair HX850-80 Gold Modular
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Cooler Master Silencio 650
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Microsoft Sidewinder X4
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Gigabyte M6900 optical
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F-Secure
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Firefox 38.0
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Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Wow....I'm new to the site and I assumed that my post would be lost in the forum as I posted it INCREDIBLY late last night and am ignorant to how the site functions. I think I will just pose this question on another site. The so called "bump" was just me poking fun at my frustration with this issue. Feel free to delete this thread.
 

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Windows 7 Professional 64bit
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AMD FX 6300
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Asus m5a99fx pro r2.0
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Crucial Ballistix 2X4GB
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Sapphire r9 280X
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What? I'm offering you advice and you want to delete the thread? That's a new one on me.
 

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W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
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i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
No big deal Gav. We get all kinds.
They ask for free help and then get angry the the free help isn't fast enough.

That's okay because we have other members that need your help.
 

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Home made Desktop
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Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
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Intel i7-6800K @ 4.3
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ASUS X-99 Deluxe II
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Corsair Platinum 16 gig @2400
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EVGA GTX 1070 OC
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Asus 27" LED LCD/VE278Q
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1920-1080 or 1280-720 HDMI
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INTEL SSD 730-240 Gb Sata 3.0/
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EVGA Platium 1200W
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Phanteks Luxe Tempered Glass 8 fans/ one radiator
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XSPC/ Water Cooled CPU
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Das 4 Professional
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Logitech M705/MX Anywhere 2-S
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100 mbits
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Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
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I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
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LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
I didn't intend to come off as difficult or ungrateful for the service provided by those on this site. I simply asked him to delete the thread as I assumed that my logs were ineffective in isolating the problem. The x124 error as I understand it points to a hardware error that is best identified through hardware tests. I only came to this understanding after I had posted the thread. Sorry for the confusion.
 

My Computer

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PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional 64bit
CPU
AMD FX 6300
Motherboard
Asus m5a99fx pro r2.0
Memory
Crucial Ballistix 2X4GB
Graphics Card(s)
Sapphire r9 280X
Hard Drives
1 TB Western Digital Blue
Antivirus
Malwarebytes
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Google Chrome
0x124s usually are hardware related, but on this site we've identified software as the cause of some. Without complete logs this is difficult to determine, hence me asking for complete ones. If you don't want to provide them, that's fine.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Oh....sorry.....my mistake. I actually overlooked the latter half of your initial reply where you stated that my log files were incomplete :o. I hastily assumed you were just directing me to the parameters for posting on the BSOD forum after I re-posted my thread. Sorry for the miscommunication.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional 64bit
CPU
AMD FX 6300
Motherboard
Asus m5a99fx pro r2.0
Memory
Crucial Ballistix 2X4GB
Graphics Card(s)
Sapphire r9 280X
Hard Drives
1 TB Western Digital Blue
Antivirus
Malwarebytes
Browser
Google Chrome
I'll look at these tonight after work, bear with me and I'll reply later.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Thank you so much, and again I apologize for the misunderstanding.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional 64bit
CPU
AMD FX 6300
Motherboard
Asus m5a99fx pro r2.0
Memory
Crucial Ballistix 2X4GB
Graphics Card(s)
Sapphire r9 280X
Hard Drives
1 TB Western Digital Blue
Antivirus
Malwarebytes
Browser
Google Chrome
It's not a problem.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
The logs are complete now but the msinfo32 file is corrupt, could you try it one more time please. If there's no joy this time round we'll start with the stress and diagnostic tests. I really could do with the msinfo32 file but we can work around that if absolutely necessary.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Sure, no problem. Give me just a second and I'll attempt to reupload them.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional 64bit
CPU
AMD FX 6300
Motherboard
Asus m5a99fx pro r2.0
Memory
Crucial Ballistix 2X4GB
Graphics Card(s)
Sapphire r9 280X
Hard Drives
1 TB Western Digital Blue
Antivirus
Malwarebytes
Browser
Google Chrome
I re-ran the DMlogcollector but I think the msinfo32 is still corrupt unfortunately.....
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional 64bit
CPU
AMD FX 6300
Motherboard
Asus m5a99fx pro r2.0
Memory
Crucial Ballistix 2X4GB
Graphics Card(s)
Sapphire r9 280X
Hard Drives
1 TB Western Digital Blue
Antivirus
Malwarebytes
Browser
Google Chrome
One more option. Click Start, type in msinfo32 and hit enter. Click File then click Export... Choose the location to save then upload the resulting file.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Here is the resulting file
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional 64bit
CPU
AMD FX 6300
Motherboard
Asus m5a99fx pro r2.0
Memory
Crucial Ballistix 2X4GB
Graphics Card(s)
Sapphire r9 280X
Hard Drives
1 TB Western Digital Blue
Antivirus
Malwarebytes
Browser
Google Chrome
It will take me a while to work through it as a text document but at least it's there. First off there's this:
Code:
  [FONT=&quot]Device      PNP Device ID     Error Code  [/FONT]
  [FONT=&quot]AODDriver4.2.0    ROOT\LEGACY_AODDRIVER4.2.0\0000     This device is not present, is not working properly, or does not have all its drivers installed.     [/FONT]
  [FONT=&quot] [/FONT]
  [FONT=&quot][USB][/FONT]
  [FONT=&quot] [/FONT]
  [FONT=&quot]Device      PNP Device ID     [/FONT]
  [FONT=&quot]Standard OpenHCD USB Host Controller      PCI\VEN_1002&DEV_4397&SUBSYS_43971002&REV_00\3&267A616A&0&90      [/FONT]
  [FONT=&quot]Standard OpenHCD USB Host Controller      PCI\VEN_1002&DEV_4397&SUBSYS_43971002&REV_00\3&267A616A&0&98      [/FONT]
  [FONT=&quot]ASMedia XHCI 1.0 Controller   PCI\VEN_1B21&DEV_1142&SUBSYS_85BF1043&REV_00\4&1F27578A&0&00AA      [/FONT]
  [FONT=&quot]Standard OpenHCD USB Host Controller      PCI\VEN_1002&DEV_4397&SUBSYS_43971002&REV_00\3&267A616A&0&B0      [/FONT]
  [FONT=&quot]ASMedia XHCI 1.0 Controller   PCI\VEN_1B21&DEV_1142&SUBSYS_85BF1043&REV_00\4&28B85F88&0&00A9      [/FONT]
  [FONT=&quot]Standard OpenHCD USB Host Controller      PCI\VEN_1002&DEV_4399&SUBSYS_43991002&REV_00\3&267A616A&0&A5      [/FONT]
  [FONT=&quot]Standard Enhanced PCI to USB Host Controller      PCI\VEN_1002&DEV_4396&SUBSYS_43961002&REV_00\3&267A616A&0&92      [/FONT]
  [FONT=&quot]Standard Enhanced PCI to USB Host Controller      PCI\VEN_1002&DEV_4396&SUBSYS_43961002&REV_00\3&267A616A&0&9A      [/FONT]
  [FONT=&quot]Standard Enhanced PCI to USB Host Controller      PCI\VEN_1002&DEV_4396&SUBSYS_43961002&REV_00\3&267A616A&0&B2[/FONT]
In Device Manager with USB Controllers expanded do you have any :warn: showing?

I'm also seeing lots of Windows Updates failing to install. Have you noticed any problems with this at all?
Code:
[FONT=&quot]Event Name: [COLOR=Red]WindowsUpdateFailure[/COLOR]
Response: Not available
Cab Id: 0

Problem signature:
P1: 7.6.7600.320
P2[/FONT]
Do you have Service Pack 1 installed?
Code:
[FONT=&quot]C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_[COLOR=Red]7.6.7600[/COLOR][/FONT]
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
I am not seeing any warnings concerning my drivers.

As for the failed updates I am receiving these errors when I attempt to update.

WindowsUpdate_800B0100
WindowsUpdate_80070490
WindowsUpdate_8024200D

And I do have Service pack 1 installed
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional 64bit
CPU
AMD FX 6300
Motherboard
Asus m5a99fx pro r2.0
Memory
Crucial Ballistix 2X4GB
Graphics Card(s)
Sapphire r9 280X
Hard Drives
1 TB Western Digital Blue
Antivirus
Malwarebytes
Browser
Google Chrome
Open an elevated command prompt, type in or copy and paste sfc /scannow and hit enter. I'll post up the diagnostic and stress tests after this step.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
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