When in Format screen Sata HDD doesnt appear?

[lordtalha]

Yesterday I got a blue screen later then my n5010 laptop uses to stuck at "windows is starting" screen.So I decided to format and install windows 7.When I put w7 Dvd and got to format screen.I coudnt see sata hdd ( it does exist in bios ) . I tried to install sata drivers but it didnt work from external I think.So I called dell sevice . THey said do the diagnostics test Now I am doing the tests.It passed the confidence , the long test and the read test.It is at seeking test now.I cant call dell service because its closed by this hours.Do you have any idea? I am just seeking for advices - I will call Dell tomorrow again.

 

[theog]

After the Dell diagnostic test you could,
Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

 

[lordtalha]

yes I did diagnostics it took about 5 hours and no problem found.I called back dell then they said we will replace your hdd.

 

[theog]

Hope you get on with Dell OK.