When plugging in iPod "Device driver software was not successfully ins

[Jscott]

When plugging in iPod "Device driver software was not successfully ins

When I plug in my ipod to any of the USB ports I get "Device driver software was not successfully installed."

I followed all the itunes / ipod troubleshooting and no luck. I updated drivers and unintalled them and still no luck. I am getting this error with two seperate ipods, i restored one back to the factory settings and still nothing. All other devices (camera, thumb drive, etc.) work in these USBs.

I have a 32 bit windows seven.

Any help appreciated

thank you

 

[exoTron]

Please note that it is only iOS devices (such as the iPad, iPod Touch, and iPhone) which need drivers installed on your PC in order to be recognized.

You must follow very closely this Apple-provided guide on how to uninstall and reinstall your iTunes in order for the drivers to be correctly installed:

Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

If you do not want to install iTunes on your PC, you can use an alternative method for installing iOS drivers required.

http://www.copytrans.net/support.php?action=showEntry&data=1275