When SP1 fails and all options tried....
- Thread starter jonmal
- Start date
Troubleshooting steps
Hello jonmal & Welcome to SevenForums!
- Does it give any specific error message? (example: Error 0x800f0826). It's likely we'll filter a lot of possibilities by having an error message!
- Are you sure you can have updates like this on the Windows Starter Edition? Because of the possibilities, licence etc you might not be able to. - Eitherway, I don't know.
- A full scan of Malwarebytes is recommended just in-case!
- Have you tried running System Update Readiness Tool? If not, try going to the path C:\Windows\Logs\CBS\CheckSUR.persist.log and upload it here please!
- Do you have Daemon Tools installed? If so, try uninstalling it.
Best Regards,
FredeGail
Hello jonmal & Welcome to SevenForums!
- Does it give any specific error message? (example: Error 0x800f0826). It's likely we'll filter a lot of possibilities by having an error message!
- Are you sure you can have updates like this on the Windows Starter Edition? Because of the possibilities, licence etc you might not be able to. - Eitherway, I don't know.
- A full scan of Malwarebytes is recommended just in-case!
- Have you tried running System Update Readiness Tool? If not, try going to the path C:\Windows\Logs\CBS\CheckSUR.persist.log and upload it here please!
- Do you have Daemon Tools installed? If so, try uninstalling it.
Best Regards,
FredeGail
My Computer
At a glance
Microsoft Windows 7 Ultimate: x64 (SP1)Intel® Core™ i5-2500K ProcessorKingston DDR3 HyperX 1600MHz 8GBASUS GTX 560 TI DirectCU II 900MHz
- Computer Manufacturer/Model Number
- Brewed
- OS
- Microsoft Windows 7 Ultimate: x64 (SP1)
- CPU
- Intel® Core™ i5-2500K Processor
- Motherboard
- ASUS P8Z68-V PRO
- Memory
- Kingston DDR3 HyperX 1600MHz 8GB
- Graphics Card(s)
- ASUS GTX 560 TI DirectCU II 900MHz
- Sound Card
- Realtek® ALC892 8-Channel High Definition Audio CODEC
- Monitor(s) Displays
- ACER LCD P246HBD 1920x1080 (24") - Dell 1280x800
- Screen Resolution
- ACER LCD P246HBD ~ [1920X1080] - DELL ~ [1280x800]
- Hard Drives
- 500 GB WD Caviar SE116 7200rpm SATA2
- PSU
- Corsair 750W Power Supply
- Case
- Coolermaster CM Scout
- Cooling
- Zalman FS-C77 Fatal1ty CPU Cooler
- Keyboard
- Logitech G15
- Mouse
- Coolermaster Sentinel Advanced
- Internet Speed
- [↓ 10 MB/s DL] [↑ 1 MB/s UL]
- Other Info
- - ROCCAT™ Kave – Solid 5.1 Surround Sound Gaming Headset
- Not overclocking
Thanks for your reply, here is the error message, it is always the same:
ERROR_NOT_FOUND(0X80070490)
As far as I can see Windows7 Starter should accept SP1.
I did the full scan with Malwarebytes - all clean.
I'll post the log today.
John
ERROR_NOT_FOUND(0X80070490)
As far as I can see Windows7 Starter should accept SP1.
I did the full scan with Malwarebytes - all clean.
I'll post the log today.
John
My Computer
At a glance
Windows 7
- OS
- Windows 7
Are you installing SP1 by itself or with other updates?
My Computer
At a glance
Windows 7 Ultimate SP1 x64 and Windows XP Pro...Intel Core i3-3110M @ 2.4 GHz16 GB DDR3 (2x8GB PC3-12800 Crucial Ram)Intel HD 4000
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- HP ProBook 4540s
- OS
- Windows 7 Ultimate SP1 x64 and Windows XP Professional SP3 x32 (Dual Boot)
- CPU
- Intel Core i3-3110M @ 2.4 GHz
- Memory
- 16 GB DDR3 (2x8GB PC3-12800 Crucial Ram)
- Graphics Card(s)
- Intel HD 4000
- Screen Resolution
- 1366x768
- Hard Drives
- HGST 1TB 5400 RPM 2.5-inch Internal Hard Drive
Western Digital My Book Essentials 4 TB External Hard Drive
Western Digital My Passport Ultra 2 TB Portable Hard Drive
- Antivirus
- Microsoft Security Essentials 4.5.216.0
- Browser
- Mozilla Firefox 32.0
- Local time
- 10:34 AM
- Messages
- 8,608
My Computer
At a glance
Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Bruce ... somewhere in his 40's
- OS
- Windows 7 Ultimate 32bit SP1
- CPU
- Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
- Motherboard
- INTEL/D975XBX2
- Memory
- 4 GB
- Graphics Card(s)
- ATI Radeon HD 2600 Pro
- Monitor(s) Displays
- Samsung SyncMaster 914v
- Screen Resolution
- 1280 x 1024
- Hard Drives
- 2/500GB each ... ST3500630AS ATA Device.
One is not connected
- PSU
- Rocketfish 700 W
- Case
- G.Skill Gigabyte Chassis
- Keyboard
- Standard PS/2 Keyboard
- Mouse
- Microsoft PS/2 Mouse
- Internet Speed
- DSL
- Antivirus
- Avira Internet Security
- Browser
- IE 11
- Other Info
- ATI HDMI Audio
Now I've run the System readiness tool - hotfix. Tried the sp1 again and, surprise surprise, exactly the same result with the same error code.
Is the only option the Repair installation of Windows?
Is the only option the Repair installation of Windows?
My Computer
At a glance
Windows 7
- OS
- Windows 7
- Local time
- 10:34 AM
- Messages
- 8,608
What anti-virus are you using?
Do you have any other programs running while trying to install SP1?
Do you have any other programs running while trying to install SP1?
My Computer
At a glance
Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Bruce ... somewhere in his 40's
- OS
- Windows 7 Ultimate 32bit SP1
- CPU
- Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
- Motherboard
- INTEL/D975XBX2
- Memory
- 4 GB
- Graphics Card(s)
- ATI Radeon HD 2600 Pro
- Monitor(s) Displays
- Samsung SyncMaster 914v
- Screen Resolution
- 1280 x 1024
- Hard Drives
- 2/500GB each ... ST3500630AS ATA Device.
One is not connected
- PSU
- Rocketfish 700 W
- Case
- G.Skill Gigabyte Chassis
- Keyboard
- Standard PS/2 Keyboard
- Mouse
- Microsoft PS/2 Mouse
- Internet Speed
- DSL
- Antivirus
- Avira Internet Security
- Browser
- IE 11
- Other Info
- ATI HDMI Audio
seavixen32
New member
If Windows Updates is causing the issue, you might want to consider buying an SP1 disc for a moninal sum:
Learn how to install Windows 7 Service Pack 1 (SP1)
Learn how to install Windows 7 Service Pack 1 (SP1)
My Computer
At a glance
Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
- Computer Manufacturer/Model Number
- HP Pavilion Elite 495UK
- OS
- Windows 7 Ultimate SP1 64-Bit
- CPU
- Intel Core i7 870 @ 2.93GHz
- Motherboard
- MSI 2A9C (CPU1)
- Memory
- 8Gb Dual-Channel DDR3 @ 664MHz
- Graphics Card(s)
- nVidia GeForce GTX 460 1024MB dedicated RAM
- Sound Card
- Realtek HD Audio
- Monitor(s) Displays
- HP2310i
- Screen Resolution
- 1920 x 1080
- Hard Drives
- 1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
- PSU
- 460W
- Case
- HP Elite
- Cooling
- Air cooled
- Keyboard
- Logitech K750 solar-powered keyboard
- Mouse
- Logitech Wireless M180 mouse
- Internet Speed
- 2Mb
- Other Info
- Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop