Solved when starting windows i get a rundll error

[biotech326]

hey guys,

everytime when i start windows
i get the following message:

"There was a problem starting msihsz32.dll
The specified module could not be found"

i've tried to search on this issue in google but with no success,
it could be related to some program i've installed or something
but don't really know which one.

how can i make it go away?
thanks alot!

 

[koolkat77]

what anti virus are you using? did it find any infections? if your OS is 64 bit download the 64 bit version of MSE Microsoft Security Essentials - Free Antivirus for Windows and post back if it finds anything.

 

[biotech326]

hey man thanks for the quick reply
ive downloaded the MSE and ran a scan
it found one threat and removed it
but the error still appears after restarting the computer
several times.

i am using avg internet security 2012

any other thoughts perhaps?

 

[koolkat77]

does it only pop up when you start the computer? or while using it too?, could you post a screen shot of your start up items in msconfig?

 

[biotech326]

Hey man ive uploaded screenshots of the error message and the msconfig
starting proccesses

i think the problemetic one is the MSIdll which ive marked.

thanks!

 

[biotech326]

here's the error message:

 

[koolkat77]

Hey man ive uploaded screenshots of the error message and the msconfig
starting proccesses

i think the problemetic one is the MSIdll which ive marked.

thanks!

thanks for the snips.
i have never seen that kind of .dll or don't know what program requires it.
have you tried un checking the option on the start up tab and restarted?
and its not man, its woman here
edit: btw, are you using avg latest free version? i'd suggest to use mse

 

[biotech326]

hey sorry for the man issue

if i uncheck the box so message won't re-appear
but the problem is i dont know what does it influence
and maybe its something important

why do you suggest using mse over avg?
im not using only anti virus or some free edition but the complete internet security
from avg.

 

[koolkat77]

why do you suggest using mse over avg?
im not using only anti virus or some free edition but the complete internet security
from avg.

oops, my apologies for that, i didn't know

hey sorry for the man issue

if i uncheck the box so message won't re-appear
but the problem is i dont know what does it influence
and maybe its something important

since when are you getting this error message?

 

[biotech326]

about a week or so

 

[koolkat77]

did you make any changes to your computer back then? and have you un checked the option? does it still pop up?

 

[biotech326]

hey ive downloaded something which appeared to be a virus or trojan and
when i removed it it may have harmed the functionality of other things
such ad this msi dll.

when i uncheck the box the message won't come up which is good
but still i want to know what its in charge of
so i can be with ease with the fact not having it.

 

[logicearth]

This dll is was part of the virus thus when the virus was removed it deleted the dll. Just remove the entry from the start up.

 

[koolkat77]

This dll is was part of the virus thus when the virus was removed it deleted the dll. Just remove the entry from the start up.

so does that mean his problem is solved. also i tried to google the .dll he gets.. but nothing comes up. weird right?

 

[writhziden]

This dll is was part of the virus thus when the virus was removed it deleted the dll. Just remove the entry from the start up.

so does that mean his problem is solved. also i tried to google the .dll he gets.. but nothing comes up. weird right?

You said you did a google search and couldn't find it, so it's not an important dll file, and logicearth is probably right that it was part of the virus. It usually means the dll pointer is still in the registry. I run into this a lot helping other people with their computers, and if it is not a system dll or program dll for one of the programs installed on the computer, I'll just delete the entry from the registry. It doesn't affect system integrity in the slightest. Removing it from startup was also a good workaround. Well done!

 

[koolkat77]

This dll is was part of the virus thus when the virus was removed it deleted the dll. Just remove the entry from the start up.

so does that mean his problem is solved. also i tried to google the .dll he gets.. but nothing comes up. weird right?

You said you did a google search and couldn't find it, so it's not an important dll file, and logicearth is probably right that it was part of the virus. It usually means the dll pointer is still in the registry. I run into this a lot helping other people with their computers, and if it is not a system dll or program dll for one of the programs installed on the computer, I'll just delete the entry from the registry. It doesn't affect system integrity in the slightest. Removing it from startup was also a good workaround. Well done!

thank you for the very clear information
i never faced any problem with any dll files ever so, i was just not sure.
thank you again

 

[biotech326]

thanks everyone you helped me alot!

 

[koolkat77]

mark the thread as solved