When using IE10 on Windows 7 x64, causes crash with unknown module

RussellTA

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I have windows 7 X64 bit and IE10 which was an upgrade from IE8.

When I was watching a YouTube video, I received a crash report of computer management of logs of,

EVent 1000
Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16576, time stamp: 0x515e30fe
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x03210e62
Faulting process id: 0x4f0
Faulting application start time: 0x01ce5fc5ec095f7d
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: unknown
Report Id: b6d55428-cbbb-11e2-aac6-e069952e06ac

I have checked for spyware, and did file checker and everything is fine and no error reported.

If anyone has any suggestions it would be appreciated
Thanks
RussellTA
 

My Computer My Computer

At a glance

Windows 7 X64Intel I7 2700 K16 GBAti 7700 series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Generic
OS
Windows 7 X64
CPU
Intel I7 2700 K
Motherboard
Intel dh67bl
Memory
16 GB
Graphics Card(s)
Ati 7700 series
Monitor(s) Displays
LG E2350T
Hard Drives
WD 1TB
Samsung 500 GB
WD 300
Antivirus
None
Browser
IE8 and Google chrome
Just received

Problem Event Name: APPCRASH

Application Name: IEXPLORE.EXE

Application Version: 10.0.9200.16576

Application Timestamp: 515e30fe

Fault Module Name: StackHash_2264

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Code: c0000005

Exception Offset: 02bc0ff7

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

Additional Information 1: 2264

Additional Information 2: 2264db07e74365624c50317d7b856ae9

Additional Information 3: 875f

Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e
 

My Computer My Computer

At a glance

Windows 7 X64Intel I7 2700 K16 GBAti 7700 series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Generic
OS
Windows 7 X64
CPU
Intel I7 2700 K
Motherboard
Intel dh67bl
Memory
16 GB
Graphics Card(s)
Ati 7700 series
Monitor(s) Displays
LG E2350T
Hard Drives
WD 1TB
Samsung 500 GB
WD 300
Antivirus
None
Browser
IE8 and Google chrome

My Computer My Computer

At a glance

Win 10 Pro 64Intel Core i7 960 @3.20 GHz24.0 GB DDR3EVGA GTX 750Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 10 Pro 64
CPU
Intel Core i7 960 @3.20 GHz
Motherboard
MSI MS7522
Memory
24.0 GB DDR3
Graphics Card(s)
EVGA GTX 750Ti
Monitor(s) Displays
LG E2341 23 Inch
Screen Resolution
1920x1080
Hard Drives
1TB Western Dgital 1002FAEX-00Y9A0
1TB Hitachi HDS721010CLA322
PSU
700 Watt
Case
Haf 912
Cooling
Fans
Keyboard
Logitech MK710
Mouse
Logitech M705
Internet Speed
Cable
Antivirus
AIS 2015 .10.0.2225
Browser
Firefox 49
Other Info
MalwareBytes Anti-Rootkit utility
thanks for ure advice but I prefer IE10 to IE9
 

My Computer My Computer

At a glance

Windows 7 X64Intel I7 2700 K16 GBAti 7700 series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Generic
OS
Windows 7 X64
CPU
Intel I7 2700 K
Motherboard
Intel dh67bl
Memory
16 GB
Graphics Card(s)
Ati 7700 series
Monitor(s) Displays
LG E2350T
Hard Drives
WD 1TB
Samsung 500 GB
WD 300
Antivirus
None
Browser
IE8 and Google chrome
I do not prefer either but that is your choice. All I can say is that many users are having issues with IE 10 on Windows 7.
 

My Computer My Computer

At a glance

Win 10 Pro 64Intel Core i7 960 @3.20 GHz24.0 GB DDR3EVGA GTX 750Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 10 Pro 64
CPU
Intel Core i7 960 @3.20 GHz
Motherboard
MSI MS7522
Memory
24.0 GB DDR3
Graphics Card(s)
EVGA GTX 750Ti
Monitor(s) Displays
LG E2341 23 Inch
Screen Resolution
1920x1080
Hard Drives
1TB Western Dgital 1002FAEX-00Y9A0
1TB Hitachi HDS721010CLA322
PSU
700 Watt
Case
Haf 912
Cooling
Fans
Keyboard
Logitech MK710
Mouse
Logitech M705
Internet Speed
Cable
Antivirus
AIS 2015 .10.0.2225
Browser
Firefox 49
Other Info
MalwareBytes Anti-Rootkit utility
I also some issue with IE8 after I did upgrade to IE10 and then down grade too. How come IE9 and IE10 has such problems?? Why is it not good

Thanks man for all ure help
RussellTA
 

My Computer My Computer

At a glance

Windows 7 X64Intel I7 2700 K16 GBAti 7700 series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Generic
OS
Windows 7 X64
CPU
Intel I7 2700 K
Motherboard
Intel dh67bl
Memory
16 GB
Graphics Card(s)
Ati 7700 series
Monitor(s) Displays
LG E2350T
Hard Drives
WD 1TB
Samsung 500 GB
WD 300
Antivirus
None
Browser
IE8 and Google chrome
I believe it was engineered for Windows 8. I don't know exactly what the cause is but when I tried it on Win 7 Pro 64 Bit it opened OK the first time. Then I started getting all kind of errors and then a BSOD. From what I have read Windows 8.1 will have IE 11. I surely would not try that on 7. If you want to see the problems just Google IE 10 problems on Windows 7
 

My Computer My Computer

At a glance

Win 10 Pro 64Intel Core i7 960 @3.20 GHz24.0 GB DDR3EVGA GTX 750Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 10 Pro 64
CPU
Intel Core i7 960 @3.20 GHz
Motherboard
MSI MS7522
Memory
24.0 GB DDR3
Graphics Card(s)
EVGA GTX 750Ti
Monitor(s) Displays
LG E2341 23 Inch
Screen Resolution
1920x1080
Hard Drives
1TB Western Dgital 1002FAEX-00Y9A0
1TB Hitachi HDS721010CLA322
PSU
700 Watt
Case
Haf 912
Cooling
Fans
Keyboard
Logitech MK710
Mouse
Logitech M705
Internet Speed
Cable
Antivirus
AIS 2015 .10.0.2225
Browser
Firefox 49
Other Info
MalwareBytes Anti-Rootkit utility
Hi Man

Thanks for all the info.

What browser do u use? Google or firefox?

Should I try firefox instead of IE10 or 9 or 8?

Thanks
RussellTA
 

My Computer My Computer

At a glance

Windows 7 X64Intel I7 2700 K16 GBAti 7700 series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Generic
OS
Windows 7 X64
CPU
Intel I7 2700 K
Motherboard
Intel dh67bl
Memory
16 GB
Graphics Card(s)
Ati 7700 series
Monitor(s) Displays
LG E2350T
Hard Drives
WD 1TB
Samsung 500 GB
WD 300
Antivirus
None
Browser
IE8 and Google chrome

My Computer My Computer

At a glance

Win 10 Pro 64Intel Core i7 960 @3.20 GHz24.0 GB DDR3EVGA GTX 750Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 10 Pro 64
CPU
Intel Core i7 960 @3.20 GHz
Motherboard
MSI MS7522
Memory
24.0 GB DDR3
Graphics Card(s)
EVGA GTX 750Ti
Monitor(s) Displays
LG E2341 23 Inch
Screen Resolution
1920x1080
Hard Drives
1TB Western Dgital 1002FAEX-00Y9A0
1TB Hitachi HDS721010CLA322
PSU
700 Watt
Case
Haf 912
Cooling
Fans
Keyboard
Logitech MK710
Mouse
Logitech M705
Internet Speed
Cable
Antivirus
AIS 2015 .10.0.2225
Browser
Firefox 49
Other Info
MalwareBytes Anti-Rootkit utility
Also give these browsers a try:

Maxthon.com [been my primary browser for about 6 months now]
opera.com
palemoon.org

IE I gave up on immediately, was awful and never looked back, NO TABS? [back in the day]
 

My Computer My Computer

At a glance

Windows 7 Ultimate Retail Box (64-bit install...AMD FX-8350 CPU v1.15 (or 1.0F) BIOS was requ...8G CAS-7 G-Skill DDR3 @1333 (2 fours) [mobo n...Radeon HD 7950 [3 gigs of GDDR5] MSI Twin Fro...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built Custom
OS
Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
CPU
AMD FX-8350 CPU v1.15 (or 1.0F) BIOS was required!
Motherboard
MSI 890FXA-GD70
Memory
8G CAS-7 G-Skill DDR3 @1333 (2 fours) [mobo nonOC max rec'd]
Graphics Card(s)
Radeon HD 7950 [3 gigs of GDDR5] MSI Twin Frozr model
Sound Card
Realtek High Definition Audio (onboard mobo, ALC-889 chip)
Monitor(s) Displays
2 WS LED Monitors: One LG One Viewsonic
Screen Resolution
1920 by 1080
Hard Drives
SSD for OS: Samsung 840 Pro
SSD for VM and utilities: Adata SX900
7200 RPM SATA HDs for the rest: Hitachi and Seagate
PSU
Corsair TX850 - 850W max, in service since August 2010.
Case
Thermaltake Armor A90
Cooling
Thermaltake Spin Q CPU Cooler, in service since August 2010
Keyboard
Logitech G11
Mouse
Logitech M310 Wireless
Internet Speed
100 Megabit broadband supposedly upgraded from 50 (Cable)
Antivirus
Bitdefender Internet Security 2014 suite
Browser
Pale Moon 64-bit main, also IceDragon, Opera, and Maxthon.
Other Info
CompTIA A+ certified (220-800 series) in July 2013.
Thanks guys for other browsers. I will look into them and see what works for me. Firefox has been around for a long time and I know it stable. I never heard of the other ones.

Thanks
RussellTA
 

My Computer My Computer

At a glance

Windows 7 X64Intel I7 2700 K16 GBAti 7700 series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Generic
OS
Windows 7 X64
CPU
Intel I7 2700 K
Motherboard
Intel dh67bl
Memory
16 GB
Graphics Card(s)
Ati 7700 series
Monitor(s) Displays
LG E2350T
Hard Drives
WD 1TB
Samsung 500 GB
WD 300
Antivirus
None
Browser
IE8 and Google chrome
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