Which files do I need to replace

helpful55

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Can someone take a look at this log file and tell me if this is just two files I need to replace or more so I can be sure of what I need to do? I think I can get this done following the tutorials. I am having strange problems like crashing explorer on opening my video file location, photo viewer not working, etc and it doesn't appear to be malware. I don't know if this is related, but I'd at least like clean scannow reports.

Also using the disc when doing the scannow sure seems like the way to go, but how do I get beyond all of the roadblocks there seem to be with windows denying install discs. I even have the disc this pc was made with and I get errors when I try to use it for that. Do I need to remove SP1 as the older install disc is non SP1? Thanks for the help.

View attachment sfcdetails.txt
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
W7 Pro 64
CPU
Ryzen 1500X
Motherboard
Gigabyte AX370 - Gaming
Memory
G Skill 2400 - 8GB
Graphics Card(s)
HD 6450
Sound Card
Realtek onboard
Monitor(s) Displays
Dell 19 square, Dell 17 square, Dell 15 square, Element 24
Hard Drives
Samsung 970 nvme 120 GB, WD 1TB 7200
Keyboard
MS ERGO 4000 mostly
Mouse
Dell standard optical
Internet Speed
15 Mbps
Antivirus
AVG, MS firewall
Browser
firefox mostly

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
OK. I read that and it didn't seem to come to a resolution other than probably needing a repair install. That doesn't bother me, although in my prior attempts to do that I have been running into the disc not being accepted errors. I think that even happened on this pc and I am using the exact disc it was made with as I was the one who did it. I think it may be that it is an older pre SP1 disc and of course my pc has SP1, so maybe I have to remove that and reinstall after the repair. I think I can get this figured out at some point. I have been working on making a usb install drive with my specific w7 version with SP1 and the latest updates on it in case of a full install use.

Do you happen to know if the iassdo.dll.mui file would even be related to my symptoms? I had started to think that scannow was a tool that would check and repair all system files, but now I am wondering if it doesn't or can't fix all potential problems or maybe it is partially corrupted itself. I realize if it has no resource to use for a replacement file then it can't work. When I found out about using an install disc to run scannow that sounded like the ultimate plan, but I run into the same disc error there also.

Thanks for your help.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
W7 Pro 64
CPU
Ryzen 1500X
Motherboard
Gigabyte AX370 - Gaming
Memory
G Skill 2400 - 8GB
Graphics Card(s)
HD 6450
Sound Card
Realtek onboard
Monitor(s) Displays
Dell 19 square, Dell 17 square, Dell 15 square, Element 24
Hard Drives
Samsung 970 nvme 120 GB, WD 1TB 7200
Keyboard
MS ERGO 4000 mostly
Mouse
Dell standard optical
Internet Speed
15 Mbps
Antivirus
AVG, MS firewall
Browser
firefox mostly

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Do you happen to know if the iassdo.dll.mui file would even be related to my symptoms?

It was that dll that I found amongst the event files that I Googled hence me linking you to that answer.

Now I agree with Layback Bear you need to go ahead with the SFC.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
CSI 00000313 [SR] Could not reproject corrupted file [ml:60{30},l:58{29}]"\??\C:\Windows\SysWOW64\en-US"\[l:28{14}]"iassdo.dll.mui"; source file in store is also corrupted
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
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