White screen

D

dinosaurus

New member
Member
Local time
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Messages
54
Hello, I purchased 2 oem copies of w7 and installed them both on seperate pcs, one was an upgrade and the other was a clean install. After 2 days the clean install was giving me white screen every 5 minutes or so and now after about 5 days the upgrade is now doing the same thing. Does anyone know what the problem is? Thankyou:cry:
 

My Computer

OS
W7
CPU
Intel core 2 duo E8400
Motherboard
ASUS P5Q-EM
Memory
4 gigs
Graphics Card(s)
ATI 4850
Sound Card
no
Monitor(s) Displays
Samsung flat
Screen Resolution
Max
Hard Drives
WD 1 terabyte
Case
Capricorn
Keyboard
Logitech
Mouse
Microsoft
Internet Speed
High
where did you purchase it?
 

My Computer

Computer Manufacturer/Model Number
Samsung NP530U4B-S02IN
OS
Windows® 8 Pro (64-bit)
CPU
Intel® Core™ i5 Processor 2467M (1.60GHz, 3MB L3 Cache)
Motherboard
Samsung Electronics
Memory
6GB DDR3 System Memory at 1,333MHz (on BD 4GB + 2GB x 1)
Graphics Card(s)
AMD Radeon™ HD7550M 1GB DDR3 (Ext. Graphic)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
35.56cm (14.0) SuperBright 300nit HD LED Display
Screen Resolution
1366x768
Hard Drives
1TB S-ATA II Hard Drive (5400RPM) with ExpressCache 16GB SSD
Internet Speed
sucks
Antivirus
Microsoft Security Essentials
Browser
Google Chrome (Sync enabled)
dinosaurus said:
Hello, I purchased 2 oem copies of w7 and installed them both on seperate pcs, one was an upgrade and the other was a clean install. After 2 days the clean install was giving me white screen every 5 minutes or so and now after about 5 days the upgrade is now doing the same thing. Does anyone know what the problem is? Thankyou:cry:
Click to expand...

Dinosaurus

Hi and welcome to seven forums

First things first. In the lower left corner of your post is system specs. could you fill those in so we know what hardware you have

Ken
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
It is updated
 

My Computer

OS
W7
CPU
Intel core 2 duo E8400
Motherboard
ASUS P5Q-EM
Memory
4 gigs
Graphics Card(s)
ATI 4850
Sound Card
no
Monitor(s) Displays
Samsung flat
Screen Resolution
Max
Hard Drives
WD 1 terabyte
Case
Capricorn
Keyboard
Logitech
Mouse
Microsoft
Internet Speed
High
what else do you see in that white screen? can you upload a screenshot of the white screen, if possible?
 

My Computer

Computer Manufacturer/Model Number
Samsung NP530U4B-S02IN
OS
Windows® 8 Pro (64-bit)
CPU
Intel® Core™ i5 Processor 2467M (1.60GHz, 3MB L3 Cache)
Motherboard
Samsung Electronics
Memory
6GB DDR3 System Memory at 1,333MHz (on BD 4GB + 2GB x 1)
Graphics Card(s)
AMD Radeon™ HD7550M 1GB DDR3 (Ext. Graphic)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
35.56cm (14.0) SuperBright 300nit HD LED Display
Screen Resolution
1366x768
Hard Drives
1TB S-ATA II Hard Drive (5400RPM) with ExpressCache 16GB SSD
Internet Speed
sucks
Antivirus
Microsoft Security Essentials
Browser
Google Chrome (Sync enabled)
On the bottom left corner it says done and that is all
 

My Computer

OS
W7
CPU
Intel core 2 duo E8400
Motherboard
ASUS P5Q-EM
Memory
4 gigs
Graphics Card(s)
ATI 4850
Sound Card
no
Monitor(s) Displays
Samsung flat
Screen Resolution
Max
Hard Drives
WD 1 terabyte
Case
Capricorn
Keyboard
Logitech
Mouse
Microsoft
Internet Speed
High
If i log off and log on again it is good again for about 5 mins.
 

My Computer

OS
W7
CPU
Intel core 2 duo E8400
Motherboard
ASUS P5Q-EM
Memory
4 gigs
Graphics Card(s)
ATI 4850
Sound Card
no
Monitor(s) Displays
Samsung flat
Screen Resolution
Max
Hard Drives
WD 1 terabyte
Case
Capricorn
Keyboard
Logitech
Mouse
Microsoft
Internet Speed
High
dinosaurus said:
If i log off and log on again it is good again for about 5 mins.
Click to expand...

Dino

Thanks for filling in the specs. could you open task manager (right-click takbar) and when you get a "white screen see how much ram is being used and by what?

Thanks

Ken
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Of course it pics now to not go white, I will let you no as soon as it does
Thanks
 

My Computer

OS
W7
CPU
Intel core 2 duo E8400
Motherboard
ASUS P5Q-EM
Memory
4 gigs
Graphics Card(s)
ATI 4850
Sound Card
no
Monitor(s) Displays
Samsung flat
Screen Resolution
Max
Hard Drives
WD 1 terabyte
Case
Capricorn
Keyboard
Logitech
Mouse
Microsoft
Internet Speed
High
No problem. You know you can use the snipping tool built into win 7 to make screenshots. just type snipping tool in search

Ken
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
I cant paste the info in this box
 

My Computer

OS
W7
CPU
Intel core 2 duo E8400
Motherboard
ASUS P5Q-EM
Memory
4 gigs
Graphics Card(s)
ATI 4850
Sound Card
no
Monitor(s) Displays
Samsung flat
Screen Resolution
Max
Hard Drives
WD 1 terabyte
Case
Capricorn
Keyboard
Logitech
Mouse
Microsoft
Internet Speed
High
Can i Email the pic to you
 

My Computer

OS
W7
CPU
Intel core 2 duo E8400
Motherboard
ASUS P5Q-EM
Memory
4 gigs
Graphics Card(s)
ATI 4850
Sound Card
no
Monitor(s) Displays
Samsung flat
Screen Resolution
Max
Hard Drives
WD 1 terabyte
Case
Capricorn
Keyboard
Logitech
Mouse
Microsoft
Internet Speed
High
dinosaurus said:
Hello, I purchased 2 oem copies of w7 and installed them both on seperate pcs, one was an upgrade and the other was a clean install. After 2 days the clean install was giving me white screen every 5 minutes or so and now after about 5 days the upgrade is now doing the same thing. Does anyone know what the problem is? Thankyou:cry:
Click to expand...

Kinda hard to purchase OEM, when it's not for sale...
 

My Computer

OS
Windows 7 RTM
CPU
Intel Core 2 Quad QX9770 @ 3.2GHZ
Motherboard
Dell XPS 730 H2C
Memory
Corsair 1600MHZ DDR2
Graphics Card(s)
Dual Nvidia GTX280 in SLI
Sound Card
Creative X-Fi
Monitor(s) Displays
Dell 30inch 3007WFP left - right Acer 19inch
Screen Resolution
2560x1600 - 1280x1024
Hard Drives
1 x OCZ Agility 64GB SSD (OS)
2 x 1TB in Raid Stripe = 2TB
2 x 1TB in Raid Stripe = 2TB
1 x 1TB in External eSata = 1TB
PSU
1KW
Case
Dell XPS 730 H2C w/X-Panel
Cooling
Dell H2C Liquid Cooling Unit.
Keyboard
Saitek Eclipse II
Mouse
Logitech MX518
Internet Speed
20Mb Down/2Mb Up
Other Info
Homepage: http://www.digitalnowhere.com
IRC: irc.efnet.net #winsupport
dinosaurus said:
Can i Email the pic to you
Click to expand...

did you use the snipping tool to make a screenshot? if so when you go to reply look for the peperclip shaped icon to attach it to your post

Ken
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
attach the pic with the little paper clip icon above where you type your reply

Wow Zig & Me at the same time
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built them myself, Science Experiments !
OS
Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
CPU
AMD fx8350 4ghz, AMD-32 2400mhz, AMD-64 3200mhz, AMDx64 2.8G
Motherboard
SIS 755, ECS-K8M890M-M (Ult 7600), GigaByte & others
Memory
2gb, 4gb on the Ult 7600, 4gb on Technet RTM, 32gb on FX8350
Graphics Card(s)
Draw my own Graphics, several nVidia cards
Sound Card
on motherboard
Monitor(s) Displays
19" flat scr, 28" I-Inc widescr,22" Emprex Widescr, 23" Acer
Screen Resolution
1280 x 1024, 1440 x 900, 1920 x 1080
Hard Drives
6 pata Ide HD's & 2 Sata HD's
added 80gb external on Ult 7600 computer,
numerous extra 1tb, 2TB, 3Tb SATA HD's
A collection of ext HD Docks w/ HDs
PSU
430w, 550w, 600w, 700, 800, etc
Case
All Generic Full Towers
Cooling
Open Air & a few fans, some w/ colored LEDs
Keyboard
Compaq & Dell recycled from GoodWill
Mouse
Made in China Optical Wired Mouse
Internet Speed
Fast Cable InterNet
Antivirus
AVG Free on 24 different Desktops, NO Problems!
Browser
IE 8 is preferred, but use FireFox sometimes
Other Info
Linksys Routers, switches, & Hubs
Too Many USB Flash Drives to count, Biggest is 64GB !
Eight computers in my home network.
Sixteen computers at my business network.
Linked via TeamViewer !
Lots of old used spare computer parts everywhere!
Hey Doc great minds do think alike:D

Ken
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up

My Computer

OS
W7
CPU
Intel core 2 duo E8400
Motherboard
ASUS P5Q-EM
Memory
4 gigs
Graphics Card(s)
ATI 4850
Sound Card
no
Monitor(s) Displays
Samsung flat
Screen Resolution
Max
Hard Drives
WD 1 terabyte
Case
Capricorn
Keyboard
Logitech
Mouse
Microsoft
Internet Speed
High

Attachments

  • Capture.PNG
    Capture.PNG
    25.8 KB · Views: 40

My Computer

OS
W7
CPU
Intel core 2 duo E8400
Motherboard
ASUS P5Q-EM
Memory
4 gigs
Graphics Card(s)
ATI 4850
Sound Card
no
Monitor(s) Displays
Samsung flat
Screen Resolution
Max
Hard Drives
WD 1 terabyte
Case
Capricorn
Keyboard
Logitech
Mouse
Microsoft
Internet Speed
High
Can you do a Winver in the start box & attach it for us?
 

Attachments

  • win7_ver_7201.JPG
    win7_ver_7201.JPG
    33.4 KB · Views: 17

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built them myself, Science Experiments !
OS
Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
CPU
AMD fx8350 4ghz, AMD-32 2400mhz, AMD-64 3200mhz, AMDx64 2.8G
Motherboard
SIS 755, ECS-K8M890M-M (Ult 7600), GigaByte & others
Memory
2gb, 4gb on the Ult 7600, 4gb on Technet RTM, 32gb on FX8350
Graphics Card(s)
Draw my own Graphics, several nVidia cards
Sound Card
on motherboard
Monitor(s) Displays
19" flat scr, 28" I-Inc widescr,22" Emprex Widescr, 23" Acer
Screen Resolution
1280 x 1024, 1440 x 900, 1920 x 1080
Hard Drives
6 pata Ide HD's & 2 Sata HD's
added 80gb external on Ult 7600 computer,
numerous extra 1tb, 2TB, 3Tb SATA HD's
A collection of ext HD Docks w/ HDs
PSU
430w, 550w, 600w, 700, 800, etc
Case
All Generic Full Towers
Cooling
Open Air & a few fans, some w/ colored LEDs
Keyboard
Compaq & Dell recycled from GoodWill
Mouse
Made in China Optical Wired Mouse
Internet Speed
Fast Cable InterNet
Antivirus
AVG Free on 24 different Desktops, NO Problems!
Browser
IE 8 is preferred, but use FireFox sometimes
Other Info
Linksys Routers, switches, & Hubs
Too Many USB Flash Drives to count, Biggest is 64GB !
Eight computers in my home network.
Sixteen computers at my business network.
Linked via TeamViewer !
Lots of old used spare computer parts everywhere!
vers.PNGhttp://www.sevenforums.com/images/styles/window7/attach/png.gif
 

Attachments

  • vers.PNG
    vers.PNG
    44.7 KB · Views: 43

My Computer

OS
W7
CPU
Intel core 2 duo E8400
Motherboard
ASUS P5Q-EM
Memory
4 gigs
Graphics Card(s)
ATI 4850
Sound Card
no
Monitor(s) Displays
Samsung flat
Screen Resolution
Max
Hard Drives
WD 1 terabyte
Case
Capricorn
Keyboard
Logitech
Mouse
Microsoft
Internet Speed
High
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