White Screen!!

[awilsonlee]

It's happened to me 3 times in a couple of weeks. Browsing, Firefox 3.5, the whole screen goes translucent white, you can see what you were doing through it but can't do a thing about it. I hide my taskbar, that rises to the occasion but none of the shortcuts work. They all recognise the cursor, but that's it. The right click menu pops up but again nothing works. Start Menu the same.

The only way out is to crash the thing with the power button and restart.

Anyone got any ideas?

Andy.

Windows 7 Home Premium / Asus P5QL/EPU / Intel Core Duo E7500 2.93ghz / 4gb Corsair / NVIDIA GeForce GTS 250.

 

[Jonathan_King]

Sounds like a Firefox issue. Have you tried uninstalling and reinstalling it? Be sure to download it directly from Mozilla.

 

[awilsonlee]

Always from Mozilla and always up to date.

 

[Jonathan_King]

Does any other browser do this, or just Firefox?

 

[awilsonlee]

I don't know, I don't use any other, I really can't see the point. I have however updated Firefox to 3.5.6 and it did it to me again yesterday?

 

[Tews]

Open up your event viewer and go to windows logs/applications and see if there are any critical errors listed.... take a screen shot and attach it to your next post...

 

[awilsonlee]

This seems to be the most common error, but I don't think this is it. Stupidly I didn't check the time last time it happened,next time I will.

Andy.

Log Name: Application
Source: Application Error
Date: 18/12/2009 10:36:01
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Desktop
Description:
Faulting application name: AUDIODG.EXE, version: 6.1.7600.16385, time stamp: 0x4a5bced5
Faulting module name: VIASysFx.dll, version: 1.0.0.0, time stamp: 0x4a8929b1
Exception code: 0xc0000005
Fault offset: 0x000000000005d272
Faulting process id: 0x1170
Faulting application start time: 0x01ca7fcde335fe7a
Faulting application path: C:\Windows\system32\AUDIODG.EXE
Faulting module path: C:\Windows\system32\VIASysFx.dll
Report Id: 2266c9be-ebc1-11de-ae6d-0026186ee3f0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-12-18T10:36:01.000000000Z" />
<EventRecordID>12642</EventRecordID>
<Channel>Application</Channel>
<Computer>Desktop</Computer>
<Security />
</System>
<EventData>
<Data>AUDIODG.EXE</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bced5</Data>
<Data>VIASysFx.dll</Data>
<Data>1.0.0.0</Data>
<Data>4a8929b1</Data>
<Data>c0000005</Data>
<Data>000000000005d272</Data>
<Data>1170</Data>
<Data>01ca7fcde335fe7a</Data>
<Data>C:\Windows\system32\AUDIODG.EXE</Data>
<Data>C:\Windows\system32\VIASysFx.dll</Data>
<Data>2266c9be-ebc1-11de-ae6d-0026186ee3f0</Data>
</EventData>
</Event>