Why does Japanese letters appear as boxes on my computer?

[shadowboy1795]

If this is in the wrong topic, please tell me.
I'm trying to install a Japanese language pack on my computer, and when it's supposed to say "Japanese (日本語), instead it will say "Japanese (three boxes)

How can I fix this?

 

[NoelDP]

What type of Language pack are you installing, and from where??

 

[shadowboy1795]

I'm just installing a Japanese language pack from Windows Update.

 

[NoelDP]

Ah -
First, please follow the instructions here...
http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html
and post the results
...also, please post an MGADiag report...

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html


Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.