Why is only 1/4 of my installed RAM usable?

tfwcook

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So I'm not terrible with computers, but I'm not that great at all. I did build this computer and it's been working beautifully for 2 years. Recently it started be waayy slower, so after some quick investigation I found out that of my 16GB of RAM installed, only 3.24GB is usable. I've looked all over the internet and tried a bunch of things, but I can't figure it out. Can anyone help?
 

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PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 32bit
CPU
AMD FX)tm)-6350 Six-Core Processor 3.90 GHz
Motherboard
BIOSTAR TA970
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Simply put, the problem is your version of Windows, shows as 32-bit and there is an issue with more than about 3.2GB to 3.5GB or so. If you were to install a 64-bit version you'd get access to all 16GB.
 

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It's pretty simple. You have OS Windows 7 Professional 32bit system which will never show more that 4 gigs of ram. Windows 32 bit system is unable to use more ram.

What operating system did you have installed before Windows 7 Professional 32bit was installed. Where did you get Windows 7 Professional 32bi?
 

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Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
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1920-1080 or 1280-720 HDMI
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INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
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I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Simply put, the problem is your version of Windows, shows as 32-bit and there is an issue with more than about 3.2GB to 3.5GB or so. If you were to install a 64-bit version you'd get access to all 16GB.

Thanks! I'll try that and let you know.
 

My Computer My Computer

At a glance

Windows 7 Professional 32bitAMD FX)tm)-6350 Six-Core Processor 3.90 GHzGSKILL DDR3 4GB x4SAPPHIRE 100355L Radeon HD 7850 2GB 256-bit G...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 32bit
CPU
AMD FX)tm)-6350 Six-Core Processor 3.90 GHz
Motherboard
BIOSTAR TA970
Memory
GSKILL DDR3 4GB x4
Graphics Card(s)
SAPPHIRE 100355L Radeon HD 7850 2GB 256-bit GDDR5
Hard Drives
1 TB HD
Antivirus
avast!
Browser
Google Chrome
It's pretty simple. You have OS Windows 7 Professional 32bit system which will never show more that 4 gigs of ram. Windows 32 bit system is unable to use more ram.

What operating system did you have installed before Windows 7 Professional 32bit was installed. Where did you get Windows 7 Professional 32bi?

This is the only OS I've ever had on the machine. I'm pretty sure my friend gave it to me when I built it a couple years ago.
 

My Computer My Computer

At a glance

Windows 7 Professional 32bitAMD FX)tm)-6350 Six-Core Processor 3.90 GHzGSKILL DDR3 4GB x4SAPPHIRE 100355L Radeon HD 7850 2GB 256-bit G...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 32bit
CPU
AMD FX)tm)-6350 Six-Core Processor 3.90 GHz
Motherboard
BIOSTAR TA970
Memory
GSKILL DDR3 4GB x4
Graphics Card(s)
SAPPHIRE 100355L Radeon HD 7850 2GB 256-bit GDDR5
Hard Drives
1 TB HD
Antivirus
avast!
Browser
Google Chrome
The amount of useable RAM will not be the cause of your PC slowing down then.
 

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W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
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152mb
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F-Secure
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Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
The amount of useable RAM will not be the cause of your PC slowing down then.

Really? What do you think the most likely problems would be? Every time I have a program crash (a game for example) my task manager always shows that my Physical Memory is running close to 100% (which according to the task manager is ~4GB). Therefore I guess I assumed it was a RAM issue.
 

My Computer My Computer

At a glance

Windows 7 Professional 32bitAMD FX)tm)-6350 Six-Core Processor 3.90 GHzGSKILL DDR3 4GB x4SAPPHIRE 100355L Radeon HD 7850 2GB 256-bit G...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 32bit
CPU
AMD FX)tm)-6350 Six-Core Processor 3.90 GHz
Motherboard
BIOSTAR TA970
Memory
GSKILL DDR3 4GB x4
Graphics Card(s)
SAPPHIRE 100355L Radeon HD 7850 2GB 256-bit GDDR5
Hard Drives
1 TB HD
Antivirus
avast!
Browser
Google Chrome
Simply put, the problem is your version of Windows, shows as 32-bit and there is an issue with more than about 3.2GB to 3.5GB or so. If you were to install a 64-bit version you'd get access to all 16GB.

Thanks! I'll try that and let you know.
You're welcome.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Customs, Dell, Gateway, HP, Toshiba, Acer, ASUS
OS
Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
Keyboard
Microsoft
Mouse
Microsoft
The amount of useable RAM will not be the cause of your PC slowing down then.

Really? What do you think the most likely problems would be? Every time I have a program crash (a game for example) my task manager always shows that my Physical Memory is running close to 100% (which according to the task manager is ~4GB). Therefore I guess I assumed it was a RAM issue.

The amount of useable RAM hasn't changed if you've always had a 32-bit OS. You need to find ou what's hogging all of your RAM.
 

My Computer My Computer

At a glance

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
The amount of useable RAM will not be the cause of your PC slowing down then.

Really? What do you think the most likely problems would be? Every time I have a program crash (a game for example) my task manager always shows that my Physical Memory is running close to 100% (which according to the task manager is ~4GB). Therefore I guess I assumed it was a RAM issue.
Physical Memory can run up to 100% and if that happens regularly you might check into what your Virtual Memory/paging file is set at, may be good to make it larger, say twice the size of the RAM. I set mine at 1.5 times the RAM and the same number for Maximum and Minimum but games, video editing, large spreadsheets, etc., do need more than the minimum requirements. Running more programs at the same time exacerbates the problem. Windows loves as much RAM as it can get.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Customs, Dell, Gateway, HP, Toshiba, Acer, ASUS
OS
Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
Keyboard
Microsoft
Mouse
Microsoft
The amount of useable RAM will not be the cause of your PC slowing down then.

Really? What do you think the most likely problems would be? Every time I have a program crash (a game for example) my task manager always shows that my Physical Memory is running close to 100% (which according to the task manager is ~4GB). Therefore I guess I assumed it was a RAM issue.
Physical Memory can run up to 100% and if that happens regularly you might check into what your Virtual Memory/paging file is set at, may be good to make it larger, say twice the size of the RAM. I set mine at 1.5 times the RAM and the same number for Maximum and Minimum but games, video editing, large spreadsheets, etc., do need more than the minimum requirements. Running more programs at the same time exacerbates the problem. Windows loves as much RAM as it can get.


Yeah I found the paging file editor earlier, but got scared of changing it, so I didn't. So you're saying I should set the minimum at like 32768 MB (2x)? Or should I go with 24576 MB (1.5x)?
 

My Computer My Computer

At a glance

Windows 7 Professional 32bitAMD FX)tm)-6350 Six-Core Processor 3.90 GHzGSKILL DDR3 4GB x4SAPPHIRE 100355L Radeon HD 7850 2GB 256-bit G...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 32bit
CPU
AMD FX)tm)-6350 Six-Core Processor 3.90 GHz
Motherboard
BIOSTAR TA970
Memory
GSKILL DDR3 4GB x4
Graphics Card(s)
SAPPHIRE 100355L Radeon HD 7850 2GB 256-bit GDDR5
Hard Drives
1 TB HD
Antivirus
avast!
Browser
Google Chrome
Your limit of RAM for 32-bit Windows is 4GB, use that number.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Customs, Dell, Gateway, HP, Toshiba, Acer, ASUS
OS
Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
Keyboard
Microsoft
Mouse
Microsoft

My Computer My Computer

At a glance

Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
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Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
I agree with AddRAM; just do a clean install of Windows 7/64.
A proper COA key will work for either 32 bit or 64 bit but it must be a Clean Install.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
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