Wi-fi takes long time to connect

bertie11

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My wife has a new Acer netbook which came with 7 Starter. I upgraded it to Home Premium 32bit. She is complaining that after closing the lid, or hibernating, or sleep mode, it take at least two minutes before the netbook connects so that she can use the internet. My two laptops do not have this problem at all. All three machines use the same router.

The signal strength icon on the system tray shows a yellow blob which stays until a connection is made. It doesn't always happen, but enough for hair tugging sessions!

Any ideas, reasons for this behaviour and is there anything I can do about it?

Many thanks.
 
Last edited:

My Computer My Computer

At a glance

Windows 8.1.1AMD A10-5750M APU with Radeon(tm) HD Graphics8gb
Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy 15
OS
Windows 8.1.1
CPU
AMD A10-5750M APU with Radeon(tm) HD Graphics
Memory
8gb
Hard Drives
1TB Serial ATA 16mb buffer
In an effort to keep things simple, I'd first be inclined to uninstall the wireless adapter driver then reboot your computer.

Windows 7 should detect your wireless adapter and install a driver for it or you can download the latest driver from Acer and install that one.

http://www.acer.co.uk/ac/en/GB/content/drivers

Check this Microsoft article for further advice.

Update a driver for hardware that isn't working properly

You can also go into Device Manager and disable the wireless adapter then re-enable it as this has been known to solve your problem.
 

My Computer My Computer

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Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
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Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
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1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
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HP Elite
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Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
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Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
Wow, that was quick!

I've just disabled power saving on the wireless card.

I have a Broadcom 802.11n Network adapter and Realtak PCIe FE Family Controller. I assume I need to disable/enable the Broadcom?
 

My Computer My Computer

At a glance

Windows 8.1.1AMD A10-5750M APU with Radeon(tm) HD Graphics8gb
Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy 15
OS
Windows 8.1.1
CPU
AMD A10-5750M APU with Radeon(tm) HD Graphics
Memory
8gb
Hard Drives
1TB Serial ATA 16mb buffer
Yes, the Broadcom is the one.

The Realtek is your wired ethenet adapter.
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
I've tried all those options but the problem is still there. It does now and then get the signal quite quickly but usually it takes some time.
 

My Computer My Computer

At a glance

Windows 8.1.1AMD A10-5750M APU with Radeon(tm) HD Graphics8gb
Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy 15
OS
Windows 8.1.1
CPU
AMD A10-5750M APU with Radeon(tm) HD Graphics
Memory
8gb
Hard Drives
1TB Serial ATA 16mb buffer
Hi there,

I don't know if this problem is allready solved or not. The only thing I can tell is that I'm experiencing the exact same issue over here :(

... after closing the lid, or hibernating, or sleep mode, it take at least two minutes before the netbook connects so that she can use the internet. My two laptops do not have this problem at all. All three machines use the same router.

The problem is on my Packard Bell Easynote TS11-HR laptop which came with W7 Home Prémium 64bit, bought december 2012.
I do not have those issues on my Asus eeePC netbook (W7 starter) or on my 3 years old Lenovo laptop ( W7 32-bit Ultimate)
 

My Computer My Computer

At a glance

Windows 7 Home Prémium 64-bit
OS
Windows 7 Home Prémium 64-bit
No, she still has the same trouble only it is more than 2 minutes usually!

Still hoping for an answer.
 

My Computer My Computer

At a glance

Windows 8.1.1AMD A10-5750M APU with Radeon(tm) HD Graphics8gb
Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy 15
OS
Windows 8.1.1
CPU
AMD A10-5750M APU with Radeon(tm) HD Graphics
Memory
8gb
Hard Drives
1TB Serial ATA 16mb buffer
Does it do the same thing after a normal restart?

I'd tell it not to sleep when you closed the lid.
Also try giving it a static IP just to see if it connects quicker.
 

My Computer My Computer

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Windows 7 Professional x64 SP1Intel i5-2410 @ 2.3Ghz6 GB
Computer Manufacturer/Model Number
Dell Inspiron N4110
OS
Windows 7 Professional x64 SP1
CPU
Intel i5-2410 @ 2.3Ghz
Memory
6 GB
Screen Resolution
1366 x 768
Hard Drives
500GB
Mouse
Microsoft Bluetooth Notebook Mouse 5000
Internet Speed
2.0-3.0 Mbps
No, it is fine after a restart.

I wanted to tell it not to sleep but wife wanted it fixed properly. Her choice!

I don't know how to give it a static IP. :huh:
 

My Computer My Computer

At a glance

Windows 8.1.1AMD A10-5750M APU with Radeon(tm) HD Graphics8gb
Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy 15
OS
Windows 8.1.1
CPU
AMD A10-5750M APU with Radeon(tm) HD Graphics
Memory
8gb
Hard Drives
1TB Serial ATA 16mb buffer
With it connected;

Open up a command prompt by typing cmd in the search bar of your start menu. Type in

ipconfig /all

Write down the IP it was assigned, subnet mask, default gateway, and the DNS server addresses. Usually 2 or 3 DNS servers.

Open your network and sharing center. Click on Change Adapter Settings. Right click on your wireless adapter, and go down to properties. Select Internet Protocol Version 4 (TCP/IPv4) and click on properties.

Click the radio buttons to manually enter the addresses, and enter the numbers you wrote down. Select Ok, the Ok again, and it should automatically disconnect then reconnect. Put the computer to sleep, then wake it up and see if it made any difference.
 

My Computer My Computer

At a glance

Windows 7 Professional x64 SP1Intel i5-2410 @ 2.3Ghz6 GB
Computer Manufacturer/Model Number
Dell Inspiron N4110
OS
Windows 7 Professional x64 SP1
CPU
Intel i5-2410 @ 2.3Ghz
Memory
6 GB
Screen Resolution
1366 x 768
Hard Drives
500GB
Mouse
Microsoft Bluetooth Notebook Mouse 5000
Internet Speed
2.0-3.0 Mbps
Normal restart helps over here. Anyway it looks that my laptop connects quicker to the internet when I do so.

I think Acer en Packard Bell are using kind of the same hardware inside. I noticed that while searching for some drivers and saw that some Acer drivers also popped up for my Packard Bell.

I personally begin to think that it has something to do with the wifi adapter in my laptop.
It's a Realtek RTL8192CE. I even had to put the adapter into b/g mode instead of b/g/n due to very unstable connections to my Belkin N+ router allthough I'm only like 6 feet away from the thing.

My Asus eeePC has a Atheros, my older Lenovo a Broadcom and there both on N modus.
Guess what, no connection or signal stability issues with those two, never been !
 

My Computer My Computer

At a glance

Windows 7 Home Prémium 64-bit
OS
Windows 7 Home Prémium 64-bit
Already done weeks ago, it did not solve the problem.
 

My Computer My Computer

At a glance

Windows 7 Home Prémium 64-bit
OS
Windows 7 Home Prémium 64-bit
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