Solved Wifi Adaptor is installed/enabled but Windows can't detect networks

FalikAlfonse

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I got a Dell E6220 with Windows 7 32bits. Our System Admin pushed the new A/V upgrade from Symantec 11 to Symantec 12 and that broke all the network connectivities including Ethernet and Wifi.

I was able to run CleanWipe couple time and get rid of all the Symantec crap and checked the registry to make sure there aren't any Symantec stuff in there.

I was able to re-install the Ethernet adaptor and that got the internet working. But when I un-install the WiFi adaptor and re-installed it. It never really re-established the connection between the hardware and Windows. I un-installed the adaptor and re-installed it couple times but no prevail.

The adaptor's driver is installed properly and it's enabled in the control panel. But there is X mark on the wifi symbol and it says troubleshoot. When I try to troubleshoot it say the driver might not be installed properly.

I also plugged in the Netgear USB Wifi Adaptor and it was able to install it but it's doing the same thing as the built in adaptor.

I restart the WLAN service couple times but still no prevail. The Ethernet is working fine without any issue.

So it seems like the WiFi connectivity/services are messed up in the registry. I would hate to re-install windows. ANY SUGGESTIONS??. THANKS IN ADVANCE.
 

My Computer My Computer

At a glance

Windows 7 32b & 64b - Also have Windows 8 64b[email protected] ThinkPad - i7 on E6410 & E64206gigs on ThinkPad and 4 gigs on all the other...Intel on ThinkPad and nVidia on Dells.
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo ThinkPad T430s, Dell E6400, E6410, E6420, Samsung ATIV Smart PC T700
OS
Windows 7 32b & 64b - Also have Windows 8 64b
CPU
[email protected] ThinkPad - i7 on E6410 & E6420
Memory
6gigs on ThinkPad and 4 gigs on all the other ones.
Graphics Card(s)
Intel on ThinkPad and nVidia on Dells.
Hard Drives
Solid State on ThinkPad and SATA on other ones.
Antivirus
Symantec Endpoint 12
Browser
mostly IE and Chrome
Didn't you ask the System Administrator to solve the issue for you?
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
lol I wouldn't have this issue if he configured the upgrade properly since couple other machines had the similar issue. But running CleanWipe to remove Symantec and re-installing drivers fixed the issue and I was manually able to install Symantec EndPoint 12 afterwards without any issue.

Initially both machines weren't detecting Ethernet at all. And the WiFi was able to see networks/connect but with limited connectivity with no internet excess.
 

My Computer My Computer

At a glance

Windows 7 32b & 64b - Also have Windows 8 64b[email protected] ThinkPad - i7 on E6410 & E64206gigs on ThinkPad and 4 gigs on all the other...Intel on ThinkPad and nVidia on Dells.
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo ThinkPad T430s, Dell E6400, E6410, E6420, Samsung ATIV Smart PC T700
OS
Windows 7 32b & 64b - Also have Windows 8 64b
CPU
[email protected] ThinkPad - i7 on E6410 & E6420
Memory
6gigs on ThinkPad and 4 gigs on all the other ones.
Graphics Card(s)
Intel on ThinkPad and nVidia on Dells.
Hard Drives
Solid State on ThinkPad and SATA on other ones.
Antivirus
Symantec Endpoint 12
Browser
mostly IE and Chrome
Solved it by running cleanwipe to remove Symantec and than removing teefer3 junk from registry. Also had to reinstalled nic drivers. And I was connected. Seemed like the "teefer3" stuff in the registry was over taking windows connectivity.
 

My Computer My Computer

At a glance

Windows 7 32b & 64b - Also have Windows 8 64b[email protected] ThinkPad - i7 on E6410 & E64206gigs on ThinkPad and 4 gigs on all the other...Intel on ThinkPad and nVidia on Dells.
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo ThinkPad T430s, Dell E6400, E6410, E6420, Samsung ATIV Smart PC T700
OS
Windows 7 32b & 64b - Also have Windows 8 64b
CPU
[email protected] ThinkPad - i7 on E6410 & E6420
Memory
6gigs on ThinkPad and 4 gigs on all the other ones.
Graphics Card(s)
Intel on ThinkPad and nVidia on Dells.
Hard Drives
Solid State on ThinkPad and SATA on other ones.
Antivirus
Symantec Endpoint 12
Browser
mostly IE and Chrome
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