Wifi Card not working properly.

[Alex Trooper]

Hi all. My wife and I have the same laptops, Acer 5346.

With the same distance away from the router my card strength has 2 bars and my wife's 5 bars. (5 meters away)

I have swapped the cards around and uninstalled my anti-virus.
I have unchecked the power saver on the cards too.
I have also System restored, all to no avail.

I installed Acrylic Wifi to show the strength. My card ONLY shows my connection, but my wifes shows all the networks around here.

I am stuck now. Any ideas would be great because if I move more than 6 meters from the router I lose connection. Thanks in advance.

 

[maxie]

Hi Alex ... Welcome to Seven Forums ... Have you updated the Chipset and Wireless Driver ? ...

 

[Alex Trooper]

Wifi driver yes. I have disabled/enabled it to reset too. Chipset.....don't know how to do that, sorry

 

[maxie]

Go to the Acer Website the Drivers there are Dated 2014/10/24 ...

 

[DMHolt57]

...this really sounds like an antenna problem with the card, if the driver updated doesn't fix it, may have to contact Acer...

 

[Alex Trooper]

...this really sounds like an antenna problem with the card

I have changed the card from my wifes to mine and it still happens, so the card is not the problem (I think).

Trying to download WinZip at the moment to download new chipset drivers

 

[maxie]

You do not need WinZip ...

 

[Alex Trooper]

Can only download as .zip files

 

[maxie]

Yes when Downloaded double click on it ...

 

[Alex Trooper]

Got that to work, thanks. Unfortunately the signal strength has not increased at all

 

[maxie]

I would try the Wireless Driver from the Acer Website ...

 

[Alex Trooper]

Thank you. Downloaded, restart. No difference.

 

[maxie]

If you just use the Internet do you still have issues ? ...

 

[Alex Trooper]

It's just the strength of the signal. At the moment I am no more than 2 meters away from the router but I only have 2 bars. After swapping the card from my wife's laptop I know it's some software problem not the hardware.

I am doing a malware/antivirus sweep now too just in case it's that. Not sure what else to do

 

[maxie]

See what the Malware and Antivirus Scans find ... There are Settings that could be changed for the Router ...


But there is no point in doing that as your Wife's Computer works perfect ...


As you say the fault must be with your Computer and Software related ...

 

[Alex Trooper]

I have done loads of update drivers and used the malware/anti-virus software..... Nothing.

 

[maxie]

Only one other thing i can think of could it be a fault on the Motherboard ...

 

[Alex Trooper]

That's not good..... Cant believe I will have to buy a new laptop because my wifi is not working properly

 

[maxie]

That is if it is the Motherboard ... You certainly would not need to buy a new Computer ...

A USB Adapter should work and they are really cheap ..


Results for wireless usb adapter

 

[Alex Trooper]

That sound good news. Would this bypass the wifi card? Is there a minimum mbps I sould get, ie.300mbps? Thanks