Wifi on all the devices in one room only randomly stopped working

[laxman7]

I recently bought a new cisco e2000 router and had no problem connecting to it on all the devices in the house (about 10 of them)

Just now, all the devices in my room (ipod, netbook, phone, and laptop) lost a connection to the router and no matter where I am in the house none of these 4 devices can get a connection. I can see other networks, just not mine. They all worked perfectly fine before, and out of nowhere they stopped working. Other devices that were not in my room at the time of this 'wifi surge' still have a connection to the router.
The wired connection works and that's how I'm typing this right now...

Any suggestions?

Thanks,
Ray

 

[2xg]

Hello laxman7,

I would start off with a Power Cycle. See if it helps, if not please move on to the next tasks.

You may visit Linsys site and see if there's a most recent update for you router even though your router is brand new.

Install and run Xirrus Wi-Fi Inspector from one of your wireless computers.
Double click the Xirrus Icon on your Desktop, Tap the Printscreen key on your keyboard, open up Paint then choose Edit from the Menu and select Paste, then SAVE it. Upload and attached the file here.

Please post an update.

 

[laxman7]

Thanks for the reply 2xg,

I realised earlier this morning that the router automatically changed to 5.0 ghz and that was what was causing my laptop and ipod not to connect. My laptop is quite new and I believe should be able to handle a 5 ghz connection but it doesn't work. Not really a problem for me as I don't really need 5 ghz...

Thanks anyways,
Ray

 

[2xg]

Alright, thanks for letting us know that you were able to figured it out.