Will not recognise DVD drive even if I try an external USB drive

warmbells

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Hi,
Has anyone seen this problem before? I cannot get the PC to see a DVD drive or a USB DVD drive, I have tried the drive from the PC my wife uses which I know works but with no luck.


Any help much appreciated,
Gerald
 

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Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz8.00 GBNVIDIA GeForce 8400GS
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custom build
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Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
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You have tried two PCs or just one?

Did the PC you're trying to use use a virtual DVD drive at any point? Like Daemon Tools or Alcohol 120%?

If you go into Device Manager, are there any yellow exclamation marks?
 

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Windows 7 Ultimate x64
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Windows 7 Ultimate x64
What did your drives do on your wives computer? At least test your ext USB DVD on hers.
 

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I cannot get the PC to see a DVD drive or a USB DVD drive

Is this a fresh installation or it just happened suddenly?
If it's a fresh installation you might need to check the drivers included with the motherboard's disc even so Windows should handle it automatically.
 

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