Welcome
.
One bugcheck is not enough to establish a pattern, if you have some more please upload those as well.
We can see that by looking at the stack that something called
win32k in order refresh a window
(redraw) but it hung for some reason and that Kaspersky (
klif.sys) could have been involved
in some way or another not much info here.
Code:
Unable to load image \SystemRoot\system32\DRIVERS\klif.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for [COLOR=Red][U][B]klif.sys[/B][/U][/COLOR]
0xfffff880050aafb0 : 0xfffff960000e0000 : "win32k!DereferenceW32Process <PERF> (win32k+0x0)"
0xfffff880050ab028 : 0xfffff960000ffc0d : win32k!RGNOBJ::bCopy+0x5d
0xfffff880050ab068 : 0xfffff960003c8500 : [COLOR=Blue][U][B]win32k!gpvwplHungRedraw[/B][/U][/COLOR]
0xfffff880050ab088 : 0xfffff800030c5cee : nt!KiPageFault+0x16e
0xfffff880050ab090 : 0x0000000000000008 : Trap @ fffff880050ab090
0xfffff880050ab0f8 : 0xfffff960001ad1fb : win32k!xxxSendMessageToClient+0x1f7
0xfffff880050ab168 : 0xfffff960001acaa7 : [COLOR=Blue][U][B]win32k!xxxSendMessageTimeout+0x2b6[/B][/U][/COLOR]
0xfffff880050ab1a8 : 0xfffff960001687b5 : win32k!DEVLOCKOBJ::bLock+0x411
0xfffff880050ab1b8 : 0xfffff960001a7f5b : win32k!XDCOBJ::RestoreAttributes+0x3b
0xfffff880050ab248 : 0xfffff960001ae249 : win32k!ClearHungFlag+0x41
0xfffff880050ab278 : 0xfffff960001261f1 : [COLOR=Blue][U][B]win32k!xxxBeginPaint+0x2ad[/B][/U][/COLOR]
0xfffff880050ab2d8 : 0xfffff960001bf2ec : win32k!NtUserBeginPaint+0x8c
0xfffff880050ab378 : 0xfffff960001c27bd : win32k!NtUserGetProp+0x6d
0xfffff880050ab3a8 : 0xfffff800030c6e53 : nt!KiSystemServiceCopyEnd+0x13
0xfffff880050ab3b0 : 0xfffffa80109d4b50 : Trap @ fffff880050ab3b0
0xfffff880050ab3c8 : 0xfffff80003394eb9 : nt!CmpDoOpen+0x319
I see that you have a mix of RAM modules:
Code:
[Memory Device (Type 17) - Length 28 - Handle 0040h]
Physical Memory Array Handle 003fh
Memory Error Info Handle [Not Provided]
Total Width 64 bits
Data Width 64 bits
Size 4096MB
Form Factor 0dh - SODIMM
Device Set [None]
Device Locator ChannelA-DIMM0
Bank Locator BANK 0
Memory Type 18h - Specification Reserved
Type Detail 0080h - Synchronous
Speed 1333MHz
[COLOR=Red][B]Manufacturer Elpida[/B][/COLOR]
Serial Number
Asset Tag Number
[COLOR=Red][B]Part Number EBJ41UF8BCS0-DJ-F [/B][/COLOR]
[Memory Device (Type 17) - Length 28 - Handle 0041h]
Physical Memory Array Handle 003fh
Memory Error Info Handle [Not Provided]
Total Width 64 bits
Data Width 64 bits
Size 4096MB
Form Factor 0dh - SODIMM
Device Set [None]
Device Locator ChannelB-DIMM0
Bank Locator BANK 2
Memory Type 18h - Specification Reserved
Type Detail 0080h - Synchronous
Speed 1333MHz
[COLOR=Red][B]Manufacturer 859B[/B][/COLOR]
Serial Number
Asset Tag Number
[COLOR=Red][B]Part Number CT51264BC160B.M16F[/B][/COLOR]
Did the issues start
shortly after upgrading?
Please test the RAM for errors or else debugging a faulty / mismatched RAM is futile.
Testing the RAM:
Test and Diagnose RAM Issues with Memtest86+:
Tip
- :info: Pay close attention to part 3 of the tutorial "If you have errors"
- :tip: Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
When done with the testing procedure take a picture and upload it here.
If MEMTest86+ gives a clean bill of health remove the recently added module (RAM stick)
and run the system that way for a couple of days and observe the system's stability.
A final word for now, Win32k is mainly a graphic oriented driver but also interacts with other
components of the system I/O being one of them, I noticed your touchpad driver is pretty out dated
please update the driver.
Code:
lmvm syntp
Browse full module list
start end module name
fffff880`06059000 fffff880`061be000 SynTP (deferred)
Image path: \SystemRoot\system32\DRIVERS\SynTP.sys
Image name: SynTP.sys
Timestamp: [COLOR=Red][U][B]Fri May 06 05:28:49 2011[/B][/U][/COLOR]
Keep us posted
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