Win 7 Build 7601 activation issues

A

Artirev

New member
Local time
12:36 PM
Messages
12
Having issues with my copy of Win 7 Home Premium. I've been running it fine since August , the computer was built by me and I installed a copy of Win 7 home premium 64bit OEM from a local retailer. Today, after uninstalling Norton Anti-Virus and installing AVG I received the message in the bottom right corner you're probably familiar with, "Win 7 Build 7601 this copy of Windows is not genuine".

This IS a genuine copy of Win 7, but trying to re-activate it's not taking the product key. I even went as far as purchasing a second for the same software and it's not taking that key either.

below is the MGADiag info

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-8F3G3-WFFTF-TVJYG
Windows Product Key Hash: xeG+ozMLTwvEwgD1ZohvHeN4DMQ=
Windows Product ID: 00359-892-1275767-85844
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {7D045996-1CBC-4BE7-96AF-990B2DC1A352}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7D045996-1CBC-4BE7-96AF-990B2DC1A352}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-TVJYG</PKey><PID>00359-892-1275767-85844</PID><PIDType>5</PIDType><SID>S-1-5-21-4125182449-179962957-2213755620</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1015</Version><SMBIOSVersion major="2" minor="7"/><Date>20120502000000.000000+000</Date></BIOS><HWID>C3FF0F00010000FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid. 

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C532
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:9:2012 14:26
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
N/A, hr = 0x8007000d

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  SSDT			SataRe		SataTabl
  SSDT			SataRe		SataTabl
  SSDT			SataRe		SataTabl
  BGRT			ALASKA		A M I

i've rebooted a couple of times and i still get the same message, and i am also unable to restore back to a certain date as i do not have a recovery drive setup.

Thanks!
 
Last edited:

My Computer

OS
Windows 7 Home Premium 64bit
As usual Norton has HOSED another system. More then likely the Uninstalling of Norton has screwed up something on your system.

Did you get the Symantec/Norton uninstall tool from their website and or follow all the instructions on their website to properly remove the POS software.
 

My Computer

OS
7 x64
Also in the text you posted it says the Windows License type is Retail. Instead of OEM. That could be the problem as you are using an OEM key.

But in the end it was more then Likely the uninstalling of Norton that screwed it up.
 

My Computer

OS
7 x64
edwar said:
As usual Norton has HOSED another system. More then likely the Uninstalling of Norton has screwed up something on your system.

Did you get the Symantec/Norton uninstall tool from their website and or follow all the instructions on their website to properly remove the POS software.
Click to expand...

I believe I just went into the programs and feature in the control panel, found Norton, clicked and it opened up Norton.

After a few ads and a couple "We're sorry to see you go..." pop-ups it uninstalled and I proceeded to install AVG.

Even if I didn't go via the control panel, I never went to their website, I was unaware I had to do so.

Sounds like Norton has a bit of reputation...
 

My Computer

OS
Windows 7 Home Premium 64bit
edwar said:
Also in the text you posted it says the Windows License type is Retail. Instead of OEM. That could be the problem as you are using an OEM key.

But in the end it was more then Likely the uninstalling of Norton that screwed it up.
Click to expand...

Could that be that the second key I received (and the latest I tried) was purchased directly from Microsoft? The box I have here (The first key) isn't a full, shiny-looking retail box.
 

My Computer

OS
Windows 7 Home Premium 64bit
Artirev said:
edwar said:
Also in the text you posted it says the Windows License type is Retail. Instead of OEM. That could be the problem as you are using an OEM key.

But in the end it was more then Likely the uninstalling of Norton that screwed it up.
Click to expand...

Could that be that the second key I received (and the latest I tried) was purchased directly from Microsoft? The box I have here (The first key) isn't a full, shiny-looking retail box.
Click to expand...

Yes then it could.

You could try doing a Repair install. It may or may not fix the problem.
 

My Computer

OS
7 x64
edwar said:
Artirev said:
edwar said:
Also in the text you posted it says the Windows License type is Retail. Instead of OEM. That could be the problem as you are using an OEM key.

But in the end it was more then Likely the uninstalling of Norton that screwed it up.
Click to expand...

Could that be that the second key I received (and the latest I tried) was purchased directly from Microsoft? The box I have here (The first key) isn't a full, shiny-looking retail box.
Click to expand...

Yes then it could.

You could try doing a Repair install. It may or may not fix the problem.
Click to expand...

I'll have a go, and report back if problems are still present!

Also, since the disc I have is an OEM version, will I need a Win 7 ISO for the standard instillation disc?
 

My Computer

OS
Windows 7 Home Premium 64bit
You may. Although it seems Win 7 is a little less picky on what media you use and is more dependent on the key used.

You can get a ISO of the retail Win 7 version key you have from My Digital Life. Sorry don't have a direct link to it.
 

My Computer

OS
7 x64
edwar said:
You may. Although it seems Win 7 is a little less picky on what media you use and is more dependent on the key used.

You can get a ISO of the retail Win 7 version key you have from My Digital Life. Sorry don't have a direct link to it.
Click to expand...

Thats fine, I'll try going with my disc, and I've managed to find the My Digital Life link, thanks!
 

My Computer

OS
Windows 7 Home Premium 64bit
Let's concentrate on the MGA results, please - Much as I hate Norton, it's often NOT responsible for this particular error.

There is almost certainly NO NEED for a repair install!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
Let's concentrate on the MGA results, please - Much as I hate Norton, it's often NOT responsible for this particular error.

There is almost certainly NO NEED for a repair install!
Click to expand...

I suppose my quick trip to the shops before doing the install actually saved me a bit of time, eh?
 

My Computer

OS
Windows 7 Home Premium 64bit
Might be worth noting that I cannot get a hold of the original key for the OEM disc I have used to install windows. The case was damaged in a small fire not so long back, and key recovery programs are only able to pick up the latest one used - the one I just got off Microsoft for Win 7.
 

My Computer

OS
Windows 7 Home Premium 64bit
Possibly :)

First - did you actually uninstall Norton? If so, did you also run the Norton Removal Tool at the time?

Second - I am concerned that you say you purchased OEM, while the Key installed here is Retail. Does the Key for your OEM end in TVJYG ?? If so, then you either purchased a counterfeit, or your vendor accidentally gave you a retail package (not likely!!) - please describe the packaging, and compare it with the examples here... How to Tell - What to look for

Third - Your problem may be soluble by rebuilding the licensing store....


Please first try recreating Licensing Store.

Recreate the Licensing Store
Go to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc
(wait until the service has stopped before entering the following lines)

Code: 
CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe

After a couple of seconds Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case

Reboot and Post back with a new MGADiag report
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
Possibly :)

First - did you actually uninstall Norton? If so, did you also run the Norton Removal Tool at the time?

Second - I am concerned that you say you purchased OEM, while the Key installed here is Retail. Does the Key for your OEM end in TVJYG ?? If so, then you either purchased a counterfeit, or your vendor accidentally gave you a retail package (not likely!!) - please describe the packaging, and compare it with the examples here... How to Tell - What to look for

Third - Your problem may be soluble by rebuilding the licensing store....


Please first try recreating Licensing Store.

Recreate the Licensing Store
Go to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc
(wait until the service has stopped before entering the following lines)

Code: 
CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe

After a couple of seconds Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case

Reboot and Post back with a new MGADiag report
Click to expand...

I uninstalled via the Programs and features menu within the control panel, I'm not sure if that opened the Norton Removal Tool, I know that I didn't open the tool myself.

The key would say retail because it is a new key, purchased from Microsoft today. As my above post said, I no longer have access to the key packaged with the OEM version of Windows, the sticker packaged with the box was destroyed shortly after purchase and was never applied to the case for reference.

I'll check back with results from your 3rd point soon.
 

My Computer

OS
Windows 7 Home Premium 64bit
Went to input the key, Error Code 0x8007000D telling me the data is invalid. Double checked, code is good.

Could this be a retail key clashing with a version of windows installed via an OEM disc?
 

My Computer

OS
Windows 7 Home Premium 64bit
Ah - The Key does make sense, then.

You really do need to apply the NRT -
Download the Norton Removal Tool from here https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home

Close all other programs, then run the tool. When it's complete, reboot the machine whether it asks for it or not.

After the reboot, open an Elevated Command Prompt, and run the following command

NETSH WINSOCK RESET

You'll be advised to reboot - do so.
then post another MGADiag report.


 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Done, done and done.

Here's the MGADiag report.

Code: 
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50

Cached Validation Code: 0x0
Windows Product Key: *****-*****-8F3G3-WFFTF-TVJYG
Windows Product Key Hash: xeG+ozMLTwvEwgD1ZohvHeN4DMQ=
Windows Product ID: 00359-892-1275767-85844
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {7D045996-1CBC-4BE7-96AF-990B2DC1A352}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7D045996-1CBC-4BE7-96AF-990B2DC1A352}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-TVJYG</PKey><PID>00359-892-1275767-85844</PID><PIDType>5</PIDType><SID>S-1-5-21-4125182449-179962957-2213755620</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1015</Version><SMBIOSVersion major="2" minor="7"/><Date>20120502000000.000000+000</Date></BIOS><HWID>C3FF0F00010000FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-892-127576-00-2057-7601.0000-2832012
Installation ID: 013844613282062146539791096714331933875364552302126832
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: TVJYG
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 09/10/2012 19:14:04

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C532
HealthStatus: PASS
Event Time Stamp: 10:9:2012 14:26
WAT Activex: Registered
WAT Admin Service: Registered

HWID Data-->
HWID Hash Current: OgAAAAIAAwABAAEAAQAEAAAAAgABAAEAHKLCLRU/xuBkx3TEClPixHrLd/aCTMrEsWovCFrIEmmWYw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  SSDT			SataRe		SataTabl
  SSDT			SataRe		SataTabl
  SSDT			SataRe		SataTabl
  BGRT			ALASKA		A M I
 

My Computer

OS
Windows 7 Home Premium 64bit

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Ahh, no need. I tried entering the activation key one more time before I got a response, and it worked. Whatever you got me to do managed to kick my OS into gear!

Thanks a lot for the help Noel, it's really, really appreciated! :D

Take Care!
 

My Computer

OS
Windows 7 Home Premium 64bit
No probs - please post a new MGADIag report, so we can sign off on it properly
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
You must log in or register to reply here.
Back
Top