Win 7 Clean install - Can not connect to the internet

fuzzychicken

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Hello folks,

I have Acer Aspire 5740 laptop and I just changed the HDD to 1TB SSHD (It came with 320GB HDD). I wanted to have clean copy of Windows 7, so I got retail copy of Windows 7 Home Premium x64 and installed.

Now that the OS is installed, I am not able to connect the internet. It does not accept my correct wi-fi password or direct cable connection (from the router). Under device manager, I see following exclamation marks.

2i26b9l.png


I wonder which drivers do I need? The drivers are available at Acer | Download.

The OS is not yet activated.

Thanks in advance.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz8.00 GBIntel(R) HD Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite A505
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Motherboard
Acer Aspire 5740
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
(1) PlayOn Virtual Audio Device (2) Realtek High Definitio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ST1000LM014-1EJ164 ATA Device (2) Multiple Card Reader USB Device

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Thanks.

The PCI Simple Communication Controller still has exclamation mark :confused:
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz8.00 GBIntel(R) HD Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite A505
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Motherboard
Acer Aspire 5740
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
(1) PlayOn Virtual Audio Device (2) Realtek High Definitio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ST1000LM014-1EJ164 ATA Device (2) Multiple Card Reader USB Device
Right click on PCI Simple Communication Controller choose properties . Inside the properties window click on Details tab and on the drop down menu select Hardware Ids and take a scrnprnt and upload the image .
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Here it goes,

20pplit.png
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz8.00 GBIntel(R) HD Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite A505
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Motherboard
Acer Aspire 5740
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
(1) PlayOn Virtual Audio Device (2) Realtek High Definitio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ST1000LM014-1EJ164 ATA Device (2) Multiple Card Reader USB Device
That driver is for the Management Engine
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
I am sorry, what does that mean? Is there any other driver that I can use? In other words, how do I connect to the internet. Once I connect then I can use Acer's own application to search and install drivers automatically.

Plus, other thing is, many of the drivers on Acer's website are not executables but bunch of dlls and stuff. So I am clueless on how to install them.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz8.00 GBIntel(R) HD Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite A505
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Motherboard
Acer Aspire 5740
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
(1) PlayOn Virtual Audio Device (2) Realtek High Definitio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ST1000LM014-1EJ164 ATA Device (2) Multiple Card Reader USB Device
The LAN driver is for your NIC card on your laptop
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Thanks for all your help.

I figured that the problem was not with either of these drivers. It was with Atheros AR5B93 Wireless Network Adapter drivers. There was no exclamation sign on that one. As I got the drivers going really at random, as soon as I installed these drivers, it connected to the internet.

Thanks again for all your help.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz8.00 GBIntel(R) HD Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite A505
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Motherboard
Acer Aspire 5740
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
(1) PlayOn Virtual Audio Device (2) Realtek High Definitio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ST1000LM014-1EJ164 ATA Device (2) Multiple Card Reader USB Device
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