Win 7 Documents & Programs Disappeared Suddenly - Hard Drive Space Inc

[burakace]

Win 7 Documents & Programs Disappeared Suddenly - Hard Drive Space Inc

All of my documents and programs have disappeared, including desktop icons and wallpaper. I had 60gb available in c: now I have 400gb available.

Previous actions before problem - I completed a windows update, then enabled windows defender from services.msc (i had disabled it previously), my chrome was playing up so I uninstalled it using wise program uninstaller which also did a scan for any related entries, it found many and I deleted them (deletion process took at least 5mins). I then re-installed chrome.

Few hours later I realized my documents folder was empty, I restarted the computer and saw that the desktop icons were now gone, there is nothing left in the start menu either.

In the win 7 repair options screen it displays windows 8 OS (i previously upgraded to win 8 and downgraded to win 7 using windows own upgrade system)

Virus, corrupt user profile or got to do with previous win 8 installation?

 

[RolandJS]

MiniTool Power Data Recovery might be helpful here, naming just one of many data recovery tools.
Wait, if you lost 340GB of OS and data files -- you'll have to buy that tool. Piriform's Recova is just one of several good and free data recovery tools.