I have just built a new Win 7 Ultimate N-based PC for photo editing. When I attach my Canon 7D, the camera appears in my devices list with a warning (troubleshoot). When I do this it searches for the device driver, but comes back with an error that says that the driver was not installed correctly. So camera is not visible to the PC - cant connect or download images. On the MS support site it tells me that Canon EOS 7D is supported in Win 7 - no additional action required. Anyone any idea how I can get the drivr working?
Samsung 830 120GB SSD
Intel 320 120GB SSD
Western Digital Caviar Black WD7501AALS 750GB 7200 RPM SATA 3.0Gb/s
Western Digital Caviar Black WD6401AALS 640GB 7200 RPM SATA 3.0Gb/s
PSU
COOLER MASTER Silent Pro RS850-AMBAJ3-US 850W Modular
Thanks Hopalong - tried this but only found the Canon Utilities there (as well as firmware) but no specific drivers. I did download the updated utilities but didnt make any difference.... Unless the driver is contained in one or more of the utilities and I need to load from scratch?
Samsung 830 120GB SSD
Intel 320 120GB SSD
Western Digital Caviar Black WD7501AALS 750GB 7200 RPM SATA 3.0Gb/s
Western Digital Caviar Black WD6401AALS 640GB 7200 RPM SATA 3.0Gb/s
PSU
COOLER MASTER Silent Pro RS850-AMBAJ3-US 850W Modular
Your camera probably came with a cd or dvd, unplug the camera completely, install the software and then plug in the camera and let in recognize new hardware and it should install the drivers from windows or they were in the software you installed. Worth a try.
My Computer
Computer Manufacturer/Model Number
Dell XPS 730
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core 2 quad Extreme Q9770 @ 3.2 GHz
Memory
4x2 GB Muskin 1600 MHz ram
Graphics Card(s)
NVidia GTX 250
Sound Card
Soundblaster X-Fi Fatality Champion
Monitor(s) Displays
2 Dell 2007WFP Ultrascans
Screen Resolution
3360 x 1050
Hard Drives
WD Black 1TB sata, 2-WD Black 500 sata, 2-Seagate 500 Go external
On the MS support site it tells me that Canon EOS 7D is supported in Win 7 - no additional action required. Anyone any idea how I can get the driver working?
Is the camera configured in MTP/PTP mode (no Windows drive letter assigned when you plug it in, no "safely remove hardware" icon in System Tray which must be clicked to "eject" before you pull the USB cable), or MSC "mass storage" mode (which gets a Windows drive letter assigned when you plug it in, and also produces the "safely remove hardware" icon which you MUST click to "eject" before pulling the USB cable from the PC)?
I'd suggest the MSC mode.
Also, if you have an external SD card reader you can certainly just remove the flash card from the camera and put it in the reader, in order to access the same images on the card using the same Canon ZOOM Browser software (it can read directly from a card in a reader... doesn't have to be inserted into the camera).
Again... is your camera configured for USB connection via (a) MTP/PTP, or (b) MSC? This is a settings/menu option.
Does it get a windows drive letter assigned or not? If so, then your camera is in MSC mode. If not, then your camera is in MTP/PTP mode.
I'm suggesting to try THE OTHER setting, whatever the camera is currently at. Then plug the camera into the PC and see if there's any "recognition" by Win7 and auto-install of the Win7 drivers for the camera.
I just did a clean Win7 Ultimate N - 32 reinstall on my T500 because it didn't work. And .... it didn't help at all. Tried installing Windows 8 Customer preview and there is works fine.
Tried updating all drivers from the Lenovo website and device manager is happy with everything except my 7D.
I don't believe you can change the USB mode on the 7D.
I just did a clean Win7 Ultimate N - 32 reinstall on my T500 because it didn't work. And .... it didn't help at all. Tried installing Windows 8 Customer preview and there it works fine.
Of course the flash card can simply be removed from the camera and read using any USB card reader, so while terribly annoying, frustrating, and bothersome, getting the pictures out of the camera is the real objective. So even if you have to revert to using a card reader, that's certainly not a terrible workaround solution.
"There is no driver for the OS Version you selected. The driver may be included in your OS or you may not need a driver. Refer to our FAQ section for connectivity issues." - from the link above.
Personally, I always use a card reader to transfer my images. It's quicker and there's no battery wear.
My Computer
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
Other than leaving the camera switched on and connected to your computer in the hope that Windows Updates finds something for you, there's little else I can suggest.
Your camera may work on other laptops and Windows 7 may say it doesn't need one, but it doesn't work on this one. Have you checked to see if you need drivers for the card reader?
My Computer
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
I updated all drivers for my laptop. Really funky. Just tried it on my work laptop. A Lenovo T520 with Windows 7 and Windows installs the camera in 10 sec and it just works.
I updated all drivers for my laptop. Really funky. Just tried it on my work laptop. A Lenovo T520 with Windows 7 and Windows installs the camera in 10 sec and it just works.
Why don't you do an "update drivers" on the problem PC, and navigate to the Driver Repository on the Lenovo T520 and let Windows 7 find the appropriate INF (be sure to check the "look through all sub-folders" box).
If the driver is on the T520 the camera's hardware id should be able to be found in the associated INF on the T520, and that process should result in a duplicate driver folder on the PC's Driver Repository.
I have the same problem. I have two Canon Cameras (7D and PowerShot S100). Both of them are not recognized by "Windows 7 Ultimate N x64"! This is so frustrating!
Did you find any resolution for your issue? Please help!
