same issue
I have the same problem. I just bought a new laptop, HP G72-B66US with win 7 home premium 64bit and wanted to burn a dvd today. At 99% copying, the dvd gets ejected with a message ," cannot create the dvd" and underneath it says "an error occurred when burning the dvd". I tried at least 5 times with different brand disks, always the same message. No solution offered, no trouble shooting option, anyone have an answer to this problem? Thank you, Anne