Win 7 Freezes

[Lenjaku]

My windows just completely freezes and does not even respond to the capslock button, completely nothing, while making huge noise via speakers. It sounds a bit like a wongly set chunnel on the radio when u miss the right signal and hear noise.

It happens when I play games, doesn't matter which game it would be....
Simply does it out of the blue.

I recently installed a game called 2 worlds II, and it said something about physic X, so I told it to replace mine, I suspect this to be the trigger, though it didn't start right away...anyway the game is removed by now.

I looked for driver updates but it says I have the latest version...

Any help will be greatly appreciated.

 

[LiquidSnak]

Sounds like you might have driver corruption from the game. The other reason for this problem is usually hardware related.

Try cleaning up the graphics drivers with Guru3D - Driver Sweeper

Then install the latest driver from ATI.

The problem is (after reading your system specs) that Phys-X is an Nvidia tool, and you have an ATI card.

 

[Lenjaku]

Okies I will try it out, thanks

 

[Lenjaku]

After removing phyx my system crushed....

When it got up again I removed my ATI driver and reinstalled it.

Now, apparently, it's working.

 

[Lenjaku]

Annnd it freezed again T0T

 

[LiquidSnak]

Did you remove all the remnants of PhysX? It did not crash mid-removal?

 

[Lenjaku]

I formatted full format (not quick)
And the windows freezes randomly, not to speak it works slow.

After I installed the mobo driver it gave an error msg the program has to be closed, and the reboot ended up freezing on the mobo logo.

After this point I finished the mobo driver installation (it automatically started from the point it asked for the reboot), and the rest of the drivers.

All I installed was skype, and 2 gpotato games (online games, both are original and not hacked or on private severs, both ran on my previous comp (which was 4 years old, single cpu) completely fine)).
And ofcourse it didn;t finish the installation of either of them.

it's simply freezing I dunno what the cause may be...

 

[Lenjaku]

Ok I checked the reliability and it finally made a dump file -.-

I dunno why but usually it doesn;t even notice something went wrong...

The error notice is as follows:

Problem: Windows stopped working

Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e(0xc0000005, 0x9645e2a7, 0xa3cab794, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121510-18298-01.

 

[LiquidSnak]

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

See if you can follow these instructions at all, and I will try to get some help. If nothing else, zip up the minidumps and upload them

 

[CarlTR6]

LiquidSnak gave you a spot on suggestion. We need the dump files and the other files generated by following the instructions in the tutorial he listed. Make sure your computer is configured for a mini dump. Follow the instructions in the last part of the first post of this tutorial to configure for mini dumps: http://www.sevenforums.com/tutorials/83172-dump-files-upload-seven-forums.html. The 0xc0000005 code means memory corruption.

 

[Lenjaku]

Ok I got a blue screen but couldnm;t read it just now
I configured to not restart afterwards , I shall wait for the next to appear -.-;

REquested files attached.

Btw I got errors about disk reported by driver (11):
"The driver detected a controller error on \Device\Harddisk1\DR1."
"The driver detected a controller error on \Device\Harddisk1\DR2.
"Event id:11

And ofcourse this one:
"
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e (0xc0000005, 0x9645e2a7, 0xa3cab794, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121510-18298-01."
Event id:1001
(yesterday)

Dunno where today's blue screen was written it doesnt; seem to appear.

 

[CarlTR6]

Please run the tool as instructed in this tutorial and upload the resulting files. This will help us help you better: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

Uninstall Norton/Symantec using this removal tool: Tool. Norton is a known cause of BSOD's on some Win 7 systems. Both you your dumps show Norton was involved in the crashes. Download and install Microsoft Security Essentials in its place. Make sure Windows Firewall is turned on.

Out of date drivers can and do cause BSOD's. Here is a list of your outdated drivers. Notice that all but one are Norton/Symantec drivers. You remaining driver is an XP driver. Uninstall the software it is associated with.

BHDrvx86.sys Thu Jul 09 20:59:15 2009 - Symantec Heuristics Driver

ccHPx86.sys Fri Jun 19 19:23:00 2009 - Common Client Hash Provider Driver - Symantec

npptNT2.sys Thu Jan 06 01:43:06 2005 - nProtect GameGuard NPSC Kernel Mode Driver for NT. ::: nProtect Global Site :::. This is XP sotware. Uninstall it; it is not going to work on Win 7.

SRTSP.SYS Mon Jun 22 22:12:04 2009 - Norton/Symantec.

SRTSPX.SYS Mon Jun 22 22:15:26 2009 - Norton/Symantec.

SYMEFA.SYS Tue Jun 23 17:50:40 2009 - Norton/Symantec.

SYMEVENT.SYS Wed Jun 24 16:14:58 2009 - Norton/Symantec.

SYMFW.SYS Mon Jul 06 20:21:46 2009 - Norton/Symantec.

SymIMv.sys Mon Jun 22 19:04:43 2009 - Norton/Symantec.

SYMNDISV.SYS Mon Jul 06 20:25:19 2009 - Norton/Symantec.

SYMTDI.SYS Mon Jul 06 20:21:23 2009 - Norton/Symantec.

Remove Norton and remove nProtect Game Guard. Reboot and run your system. Let's see how it does. Let us know. If you get another BSOD, upload it and we will go from there.

 

[Lenjaku]

Ok some more information about my computer, I bought it around october.
The hardisk malfanctioned and caused system crushes , couldn;t (in most times) pass the mobo logo, so we replaced it (same company).

OS is not original.

And I was playing games using nprotect wihtout any problems on my OS, since october wihthout a single interruption (after we changed the disk that didn;t work before putting data on it).

I already formatted several times including full format (using win 7 disk and/or xp , I tried various things).

It once said something about voltage but I couldn;t read it passed too fast (it said so after unexpected restart...err one of the many -.-)...

It doens;t seem to crush when untouched-only while doing something, whether if it;s a game OR skype or anything from the user's end.

 

[CarlTR6]

Game Guard is XP software and obsolete. XP software is not going to run well on Win 7 except in the XP mode. I really recommend that you uninstall it. It can definitely create conflicts in Win 7. Troubleshooting is a process of elimination. You need to eliminate all possible causes of BSOD's. Follow my suggestions above and see if this improves your system. And this includes uninstalling Norton.

 

[Lenjaku]

I just played a game that was not using nprotect gameguard, and got a crush...

After about 5 minutes of game play, again, out of the blue...
Then it restarted automatically and was stuck on "loading assus express gate" ,before the bios/mobo logo....

And ofcourse , running system reliability only says unexpected shutdown.
I am out of ideas....no norton installed, but no bluescreen, it doesn;t even realize something bad happened (other than unexpected shutdown).

 

[Lenjaku]

Ok I was thinking about shutting my comp down and reseting the mobo.
I clicked start-> shutdown.

And guess what...another crush -.-, no game was previously activated.
Nothing was running not even the internet, nothing.

It was after a crush that I wanted to shut down my comp.

This crush had no sound loops, simply stopped functioning (mouse's light was turned off) keyboard stopped working, simply nothing.

So I resetted the comp again....

 

[Lenjaku]

Ok I unplugged the graphic card (ati HD 5770) and am left iwth onboard (ati hd 4250).


And so far so good o.o.
*knocking 3 times on table*

 

[CarlTR6]

The GameGuard driver is loading whether or not you are using GameGuard. Uninstall that software. It is obsolete and causing conflicts.