Win 7 freezing randomly without errors

imaddicted2u

New member
Local time
7:27 PM
Messages
47
My HP DV5 laptop with up to date 64 bit Win 7 OS and drivers has started freezing s few times a day.
I have to hold the power button to shut it down and it reboots successfully.
There is no error displayed, the cursor just freezes and the OS stops responding.
There is no record in event viewer.
Running sfc /scannow finds no system file errors.
Updated Java, uninstalled Flash.
Used Seatools to check the hard drive, it passed.
Ran in safe mode with networking for a while, it froze.
Malware and virus scans come back clean.
Any thoughts on what other things I can do or check?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP DV5 Laptop
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-80
Motherboard
Quanta 3600
Memory
3.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 3400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Bluetooth Hands-f
Screen Resolution
1280 x 800 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST1000LM024 HN-M101MBB ATA Device (2) JMCR SD/MMC SCSI Disk Device
I ran HWMonitor to watch temperatures and waited for freeze:
Temps at time of last freeze were Motherboard 150F, core1 150F, core2 150F, HDD 107F
Idle temps are Motherboard 122F, core1 117F, core2 117F, HDD 105F
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP DV5 Laptop
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-80
Motherboard
Quanta 3600
Memory
3.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 3400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Bluetooth Hands-f
Screen Resolution
1280 x 800 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST1000LM024 HN-M101MBB ATA Device (2) JMCR SD/MMC SCSI Disk Device
1.insert windows 7 dvd repair your os
2.run memory cleaning tool
3.defreagment and optimise



if above those not worked post back
 

My Computer

Computer type
PC/Desktop
OS
Windows 8 Ultimate x64
CPU
intel i3 2100 @ 3.10 ghz
Motherboard
DH61WW ddr3
Memory
zion 2 gb & sontriam 4 gb ddr3 @1333mhz
Graphics Card(s)
Ati Radeon HD 6670 GDDR3 1GB
Monitor(s) Displays
Samsung 17.5 inches
Screen Resolution
1366x768
Hard Drives
WD CAVIAR 1 TB
PSU
Cooler Master Thunder 500 watt
Case
iball entilizer
Keyboard
Logitech K200
Mouse
Frontech
Internet Speed
1 mbps
Antivirus
eset
Browser
Google Chrome
I booted from Win 7 DVD, I ran start-up repair, It said it could not repair the OS automatically. I selected restore to a previous time. Half way through it froze. After rebooting from hard disk I got an error message saying restore was not complete, files were unchanged.
I was running Smart Ram and Smart Defrag, part of Advanced System care. When my problem started I uninstalled them. I ran Windows defrag, it shows 0% fragmentation after a refresh.
What memory cleaning tool did you mean?
Windows memory diagnostic completed with no errors but upon restart the machine froze. Held power button until it shut, then it restarted successfully.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP DV5 Laptop
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-80
Motherboard
Quanta 3600
Memory
3.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 3400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Bluetooth Hands-f
Screen Resolution
1280 x 800 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST1000LM024 HN-M101MBB ATA Device (2) JMCR SD/MMC SCSI Disk Device
I ran chkdsk 3 times.
The computer froze at 17%, the beginning of stage 4 of 5, verifying file data, every time.
I ran Seatools from dos. It passed the drive on the short and long tests.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP DV5 Laptop
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-80
Motherboard
Quanta 3600
Memory
3.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 3400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Bluetooth Hands-f
Screen Resolution
1280 x 800 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST1000LM024 HN-M101MBB ATA Device (2) JMCR SD/MMC SCSI Disk Device
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